Tailgate Problems of Honda Ridgeline

Tl the contact owns a 2019 Honda Ridgeline. The contact stated that the tailgate door could not be opened from the left to right position. The contact indicated that when the failure occurred, the spare tire was not accessible. West broad Honda(7014 w. Broad st, henrico, va) and the manufacturer were notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was 1,900.

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The latch to open the tailgate on the vertical hinge clicks but does not open. This creates an unsafe condition because it appears the tailgate is is secured but the latch internally could be disengaged which would allow the gate to open unexpectedly while driving. I contacted Honda USA directly regarding this and they expect me to pay to repair it. I tried contacting them a second time via email with no response. Currently this is not repaired and I have to remember to check the tailgate to ensure it is secure each time before driving.

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There are some major electrical issues going on with this vehicle. The tailgate locks and will not open so we are not able to access the bed of the truck or the trunk in the bed. Also, the vehicle locks itself occasionally even with the key inside. The usb / plugs in the back seat of the vehicle do not work. The dealer did a diagnostic on the vehicle and found multiple faults. They reset the system back in June however the problem has started again. Now we are not able to use the tailgate at all.

Tl-the contact owns a 2006 Honda Ridgeline truck. The contact stated the rear tailgate latch failed to release in an open position. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the malfunction. The approximate failure mileage was 72,000. Kmj.

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The contact owns a 2008 Honda Ridgeline. The contact stated that the lower tailgate would not open properly. He took the vehicle to the dealer and they stated that the cables connecting to the tailgate became loose, which caused the component to fail. The dealer tightened the cables, but the failure immediately recurred. The failure and current mileages were 7,000.

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