Equipment Problems of Hyundai Palisade - part 1

Adaptive cruise control controls the speed limit based on maps or actual signs was making an error! I was in a 60 mph area when the system would read the route number sign and mistake it for speed limit. This happened both on state route 80, and state route 70, the car would accelerate up to that speed indicated by the route sign for a few seconds and then realize somehow it was in error and drop down to legal speed. Its a surprise for the driver.

Since January 2026, the southern states Hyundai dealership in raleigh, north carolina has given me excuses or refused to provide service for the recalls on my car unless we use a paid for service through them. Recently on xxx I brought my car in for one of two recalls. Two hours prior to my appointment I called the dealership to confirm everything was all set and the timeframe. Upon arriving for my appointment, I was told that the part for the seatbelt recall had come in and the dealership was unable to complete both recalls at the time of my appointment so I requested one to be completed and then I would come back for the other another day. The dealership refused they stated “I could leave my car and just go into work a little late the next day. ” they stated “ we will not get paid if we complete only one and not the other” I was turned away from my appointment unless I would go into work late the next day and leave my car overnight without a rental. Southern states Hyundai in [xxx] has denied on multiple occasions since January 2026 any recalls to be completed and hassled us every time we come in for an oil change or a state inspection due to not completing the recalls, but they also don’t have the parts and will not communicate when parts are available. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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I purchased a used 2021 Hyundai Palisades limited addition , 24 days ago, on August 7th 2026, the car had 57,033 miles at the time of purchase. It now has 57,844. I started to open the sunroof for the 3rd or 4th time since owning it and I heard a crack sound, and it stopped about 4 or 5 inches opened. . I tried to open it more and then saw towards the front by the deflector end that on each side of the track there were little flimsy plastic pieces that looked bent and broken. . I now have an open sunroof in the front and the back of it was up. I slowly tapped the switch and managed to get the front closed however the back is still open. As I read more on this I see it is a known issue with many of these sunroofs from 2020-2022 !! tbs 23-bd 003h-1. I just bought this car used just under 30,000 , I have called the dealership , huntington beach Hyundai dealership and my salesman said he would find out if its covered under the limited 60 day warranty. This is just wrong this should be a recall . I'm reading on line hundreds if not thousands have had this happen. I paid just under 30,000 it only has 57,844 miles on it and now I"m to pay from what I read 3,000 - 8,000 to repair or replace this sunroof ??????? this is a scam !! I'm requesting that this please be called as a recall this is not right ! I will be talking with an attorney who handles lemon laws and inquire what my rights are. I now have to worry about break-ins and rain , and of course no car washes. . . I'm so upset I could spit fire ! please let me know what is going to be done about this. How can Hyundai get away with this ??? cheaply built car for sure !.

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I am reporting a serious safety defect involving the a/c system on my 2020 Hyundai Palisade. The a/c system has failed due to a manufacturer acknowledged defect in the compressor pulley and hub assembly. Hyundai has issued multiple technical service bulletins (TSB 21?ha?003h, 24?ha?003h, 25?ha?003h / 003h?1) documenting this exact failure pattern. These tsbs confirm Hyundai is aware of widespread a/c failures in this model. Despite acknowledging the defect in writing, Hyundai has refused to repair the vehicle, citing “time in service and mileage,” even though the failure is directly tied to a known defective component. This refusal leaves a safety?critical defect unaddressed. This is not a comfort issue. This vehicle is used for medical transportation of a medically needy child who requires strict temperature regulation. Loss of a/c in florida heat creates a dangerous and medically hazardous environment inside the vehicle. The cabin temperature rises rapidly, creating a risk of heat?related medical complications. This is a clear safety hazard, not a cosmetic or convenience problem. The a/c failure is sudden, unpredictable, and cannot be mitigated by the driver. The defect results complete loss of cooling in high?heat conditions inability to maintain medically safe cabin temperatures documented component failure acknowledged by Hyundai manufacturer refusal to correct a known defect increased risk of medical harm to a vulnerable passenger Hyundai’s denial of assistance despite multiple tsbs proving the defect demonstrates a failure to address a safety related mechanical issue that directly impacts occupant health. This defect should be investigated as a potential widespread safety problem affecting 2020 Hyundai Palisade vehicles. I am requesting NHTSA’s review and investigation into this defect due to the significant safety risk, the manufacturer’s documented knowledge, and the potential for medical harm caused by the failure of the a/c system.

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I opened my sunroof and heard a noise, I was not able to close it. I took it to a repair shop to see if they could get it closed, they advised a break in the assembly and needs to be replaced. My car is out of warranty and it’s a known issue.

I am writing to file a formal complaint xxx regarding a severe safety defect on my 2023 Hyundai Palisade. On xxx, in [xxx] while driving under normal operating conditions, the sunroof glass spontaneously exploded with a loud noise resembling a gunshot. There was no vehicle ahead of me, no overpass overhead, and absolutely no external object or road debris struck the vehicle. The glass shattered violently upward and outward, which is a clear physical indicator of a spontaneous thermal or pressure-induced failure caused by a manufacturing defect, rather than an impact. As you are aware, spontaneous sunroof shattering is a heavily documented issue across 2023 and 2024 Hyundai Palisade models. Numerous identical complaints have been filed with the national highway traffic safety administration (NHTSA), pointing to a known defect in the tempering or structural stress of the panoramic glass panels. I have attached photos and a video of it still making sounds in the photo, you can also tell it is bubbling upward. This vehicle is well within its 5-year/60,000-mile new vehicle limited warranty period. This failure represents a severe, sudden compromise of passenger safety, and I expect Hyundai to honor its warranty obligations. I demand that Hyundai motor America authorize a full replacement of the sunroof glass, a thorough cleaning of the headliner/cabin to remove microscopic glass shards, and a complimentary loaner vehicle while the repair is being completed. I look forward to your immediate response and prompt resolution to this safety matter. Sincerely, [xxx] and [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I was driving with the auto stop off. I have experience this again at 21 thousand plus. Again I was at a stop light. The auto stop was off. The car stall/stop/completely shut down again. Car had to be restarted while again in traffic. Hyundai had been notified of the stall/stops. This was the last time I was dealing with this problem and took it into happy Hyundai in libertyville illinois. They had it for a week. They did run test, but the car was not giving any codes. Happy Hyundai did not run it over the weekend for on my bluelink I get notification. On Monday my husband called and told them to drive it because this is when we are experiencing the problem. Happy Hyundai drove it once. Tech was not able to replicate it. My husband also took happy Hyundai to let it run. They let the car run. This is what happen when we were in the hospital parking lot. We were sitting. The safety of the person driving the car is at risk for a accident. There have been reports on they Hyundai facebook web sites of the car stalling while driving at speed. I carry my handicapped daughter in my car. This stall/stop becomes a worry some problem, not knowing when it is going to shut off again. This has caused me much anxiety. I don't even want to drive my car. This is a accident waiting to happen. Along with many law suite's. No dash board cluster lights were on when the car stall/stop. Car has been inspected by happy Hyundai and is now going back per Hyundai coporate wanting a tech to pull codes.

We purchased this used 2022 Hyundai Palisade sle vehicle on xxx at a Nissan dealership with 95,492 miles. While my spouse was driving the vehicle on the highway on xxx the failed child safety lock alarm notification displayed on the screen and the 2nd row actuators began flicking on and off, like it was exorcist. My [xxx] toddler with special needs rides in the back so we were concerned the doors might pop open if they were not locking properly. We took picture of the alarm display. The next day xxx, before we signed the sales contract , we informed the dealership of the safety hazard. They proceeded to take vehicle back and we hav a loaner vehicle in the meantime. After a week, we were informed that the Hyundai dealership did not find anything wrong with the door locks. When we proceeded to pick up the Palisade on xxx, we were able to recreate the problem right away before even driving the vehicle. All we did was unlock the SUV, and when we attempted to open the back doors, the actuators kept clicking on and off on both doors on the 2nd row of the SUV. We again told the dealership that it was re-occurring. I emailed and texted pictures and video to the sales representative carlos cortez, the finance rep ruben mendoza and the service manager mike moore. Mike contacted me next day early morning via telephone, they could not recreate the problem and would consult with a mastertech. I explained that all we did was unlock the SUV with the fab and tried opening the 2nd row door manually and the exorcist possession of the actuators reocurred. I also emailed him the Palisade forum weblink: [xxx] that shows that shows that this is occurring to many other Palisade and santa fe owners and they have been some repairs done such as replacing wiring harness , actuators and windows to fix the problem. SUV is still at the dealership. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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What happened: a franchised Hyundai dealership installed aftermarket window tint on a new 2025 Hyundai Palisade calligraphy night edition prior to sale without disclosing it as a dealer add-on. When the vehicle was brought in for an active manufacturer safety recall concerning the rear quarter-window glass, the dealership informed us that the official factory recall remedy (applying a protective safety film) cannot adhere to window tint. Because the dealer-installed tint prevents the recall protective film from adhering, the dealership was unable to perform the safety recall unless the window tint was permanently removed or omitted. Component involved: rear quarter-window glass and safety recall protective film. The vehicle and windows are available for inspection upon request. Safety risk: the official Hyundai safety recall addresses an issue where the rear quarter-window glass poses a potential safety risk. Because the dealer-installed modification physically prevents the application of the recall safety film, the vehicle remains without the manufacturer's required safety recall remedy. Furthermore, dealership service personnel initially advised us to simply waive or decline the safety-related recall rather than resolving the modification conflict, leaving a potential safety hazard unaddressed. Dealer confirmation & inspection: the issue was confirmed by the authorized Hyundai dealership's service department and service director in writing. They verified that the recall film and the pre-installed tint are physically incompatible and that the recall remedy was omitted as a result.

The front sunroof on our 2023 Hyundai Palisade shattered without any impact and caused a huge explosive sound. When we went outside the car to see if there was any rock or debris, there was no sign of any rocks or debris which caused the front sunroof of our car to shatter. The glass from the shattered sunroof could have possibly hurt us seated in the front seat or could have injured our one year old and six year old kids seated in the middle row.

I just purchased a 2026 Hyundai Palisade limited edition Sunday, June 28,2026 from tomball Hyundai. Today, July 3, 2026 I was parked in a parking lot not near anyone, sitting in my running vehicle & heard a crackling noise. I looked back to see my rear window shattering but still in tact, but just crackling all the way across the entire window. Then while still parked, I started seeing parts of the rear window fall out and on the ground and into the car. I called my sales manager at the dealership and he told me to take a photo and drive straight to the dealership. Glass was falling out and into vehicle as I drove. I arrived and was told the service manager would have to call someone to see if they are going to pay for it or not. I haven’t even had the car for a week. I was parked, and it just shattered. Not moving, nothing hit it or was even nearby. I feel this is a defect and have seen numerous reports online of the same thing happening to others. I researched online to see this was a very common issue/defect in 21-25 models, along with 2026 models.

I purchased a new 2025 Hyundai Palisade sel from bud clary Hyundai auburn on July 2, 2026. Prior to purchase, the dealership acknowledged that the vehicle had open safety recalls and stated that customers could not take delivery until the recalls were addressed. I later relied on dealership representations that the recalls were being fixed and completed the purchase. After delivery, Hyundai customer care and the dealership's service department both confirmed that the recalls remain open on the vehicle. Hyundai has since confirmed in writing that the recalls have been open for an extended period of time. The open recalls include NHTSA recalls 25v607000 and 26v034000. I am submitting this complaint because I believe NHTSA should be aware that a new vehicle may have been delivered to a customer while these safety recalls remained open.

On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no ac, inoperable gauges, no safety/driver aids, and hard shifting. It was taken to bentley Hyundai in huntsville the same day. The vehicle was diagnosed with a canbus failure and after weeks of troubleshooting they said it was a bad engine wiring harness. The new harness was installed under our extended factory warranty this week. I was informed today, August 29, 2026, that there are still electrical issues with the vehicle. I am concerned about the safety of this vehicle now due to the length of time it has been at the dealership, 60+ days, and continuing issues even after replacement of a major component of the electrical system.

Sunroof was opened and a slim metal piece fell down into the car landing in the console. I wasn’t sure where it came from so I tried to close the sunroof. It would slide to close but would not go down the last inch or so on the back. I tried to open and close it a couple times to see if it was just sticking and another slim metal piece fell down. I am afraid to drive much and over 25-30 mph because I am afraid the roof may fly out. A long silver piece was flopping around (I assume a wind deflector) so I laid it in the backseat. It’s a shame that I have a vehicle that’s basically unusable on rainy or windy days and can’t drive over 30 mph because roof may fly out and hit someone. I also cannot lock and set alarm because roof shows open and horn blows. I care for my elderly parent with dementia so this is not helpful when nearest doctor visits or Hyundai dealer is minimum 45 minutes away drive.

The sunroof exploded while driving down the highway. It put other driver's at risk since glass was flying from the roof. I am waiting on a call from the dealership for a remedy for repair.

November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time.

My moonroof spontaneously exploded.

I am writing to report a serious safety defect regarding my 2024 Hyundai Palisade. While driving at approximately 6 mph, the vehicle went over a bump in the road. Immediately after hitting this bump, the vehicle began violently shaking and steering out of control. This shaking did not stop or diminish on its own. I immediately attempted to apply the brakes, but the brake pedal became extremely hard to press, requiring significant physical effort to slow down. The violent shaking only ceased once I managed to bring the vehicle to a complete stop. This condition represents a severe, immediate safety hazard. I frequently have my children in the car and use this vehicle for work travel, which requires utilizing highways with speeds greater than 60 mph multiple days of the week. This failure caused a sudden loss of vehicle control and a compromised braking system. I am terrified of the catastrophic consequences if this violent shaking and brake failure happen again at highway speeds with my children inside. Component / system failure:unknown. The exact mechanical or electronic system that malfunctioned is currently unknown. The vehicle is parked and is available for inspection upon request. Warning lamps / prior symptoms:there were no warning lamps, error messages, or other symptoms of the problem prior to the failure. It occurred suddenly and without warning. Testing / inspection status:the problem has not yet been reproduced or confirmed by an independent service center, nor has the vehicle or component been inspected by the manufacturer, police, or insurance representatives. The incident occurred over the weekend, and I am taking the vehicle directly to the Hyundai dealership for a full safety check on Monday morning as soon as they open.

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Front windshield cracked driving in the rain. A very small pin size nick was at the top of windshield 1" away from the edge. Crack was instant in length of 13" plus. Vehicle was less then 1 week old.

I am writing to formally request reconsideration of Hyundai’s denial of assistance for the transmission failure in my 2021 Hyundai Palisade. I purchased this vehicle with the expectation that Hyundai vehicles are built to provide dependable transportation and that major components such as the transmission would last well beyond the current mileage and age of the vehicle. Unfortunately, I have experienced a significant transmission failure that has resulted in substantial repair costs. I have made every effort to properly maintain this vehicle and have acted responsibly as an owner. Given the relatively recent model year of the vehicle, I believe a transmission failure of this magnitude is unreasonable and may indicate a defect in materials or workmanship. I respectfully request that Hyundai review my case again and consider providing goodwill assistance, cost-sharing, or full coverage of the transmission repair. As a long-time consumer, I am extremely disappointed with the current outcome and hope Hyundai will stand behind its product. I would appreciate a written response explaining the reason for the denial and any options available for further review.

I am experiencing an issue with the power liftgate struts on my 2020 Hyundai Palisade sel that appears to be a common problem among other Palisade owners. The liftgate support struts are beginning to fail, causing the liftgate to no longer stay fully open. When the liftgate is opened, it slowly falls back down instead of remaining securely in the fully open position. The struts appear to have lost their ability to properly support the weight of the liftgate and are essentially failing. This is particularly concerning because the liftgate can unexpectedly fall while someone is loading or unloading the vehicle, creating a potential safety hazard. Given the number of similar complaints from other Palisade owners, this appears to be a recurring issue with the liftgate struts. I would like Hyundai to recognize this as a potential common defect and provide a proper repair or replacement of the failing liftgate struts.

I was driving the 2022 Palisade at 65 miles an hour on busy interstate when it suddenly shifted down to 5 miles per hour. I was almost back ended and sideswiped as I tried to get from middle lane to side of interstate. I had 3 grandchildren in car at the time. I had this vehicle in for repair at Hyundai dealership twice before this incident and was told just bad gas and keep driving it. Another incident before was at 4 way stop in GA where I started after stop and car completely stopped and a gentleman also broadsided me. Again told bad gas. After taking car in for repair again, I was told total transmission failure at 108000 miles.

Driving sb on I-35 in texas, going 70 mph, no trucks or other cars passing, or following behind and the sunroof glass exploded. Nothing hit it. The screen was closed, so no glass fell down into the vehicle interior.

I purchased a 2025 Hyundai Palisade VIN [xxx] on August 13,2025. My car was parked in my driveway on may 15 2025. During the day I walked past it and saw no crack in the windshield. At 4:33 I got in the car to run an errand and discovered a crack in the windshield. The crack started in the middle of the windshield at the top, ran down the windshield and stopped in the middle of the windshield. There was no indication of that anything struck the windshield as the vehicle was parked in the same spot all day. I understand that these cracks are common on this vehicle. This email is to document my complaint, as proof of the defect and the basis of my warranty claim to Hyundai. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The sunroof spontaneously shattered as I was driving down the road.

Sun roof exploded/ shattered while driving. No inclement weather- no hot temperature.

The safety sensors mounted on the front of the car seem to disable frequetnly. I belive it is the bumper sensors. I read it is a known issue that they disable when it's snowing/raining/mud. I cleaned them off and took a 3 hour drive in clear weather, dry roads. They would disable and then come back on intermittently through the drive. . Drive started in day time and ended in the evening. When they are disabled the cruise control will not work and then the car just starts to slowly slow down on the the highway. On the drive back, it was daytime, roads were clear, no inclement weather and it did the same the whole way back. Periodally disable and then come back on.

Upon purchase of used vehicle the remote start does not work with the key fob. Only received one key fob and it is the original. New battery put in and no changes. It will lock/unlock, open rear hatch, will also open rear hatch on approachign but remote start will not work. Ensured all the doors were locked and have been in close range. The red light on the key fob will not light up when you try to remote start. It does light light up on all other functions. Remote start button does still click just the same as other buttons.

I was a making a left hand turn at a stoplight. The light turned yellow, and as I was in the intersection, I pressed the gas pedal to complete the turn. The pedal went to the floor, but the car did not accelerate. It barely rolled forward. I had to slam on the brake so I would not roll into the intersection, and turn. I reeased the pedal, and tried again, and the vehicle did accelerate. This failure has happened 4 times to me. I have also had the experience with making a right-hand turn from a stop. Again, when depressing the accelerator, the engine did not go. In one case it was delayed, then sped up very quickly. I has been to the dealer twice, once for 2 days, and once for 9 days. They have been unable to find anything wrong. I was able to demonstrate the problem with a technician in the vehicle, but he really could not see me depressing the gas, so was really unable to experience that I had a problem, even though I verbally mentioned the incident. The car at the time had less than 500 miles on it. To summarize. I have experienced left-hand turn problems 4 times, and right hand problems twice. , or a total of 6 times.

A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "child safety lock failure" message on my dash.

High engine oil consumption. Had oil changed 2/2/26 and almost got killed 4/29/26due to low oil. Car stalled crossing busy highway and barely made it to resting stop. Was able to restart car and took to mechanic and no oil showing on dipstick. They changed and I researched and see where others have concern about high oil use on hyuandai Palisade and no warning light to alert driver evidently the warning light only comes on when too late and damage done. Low oil will cause stall out which is what happened to me today. Thankfully my guardian angel protected me and let me get across highway w incoming traffic at 75 mph.

My vehicle hyuandai pallasade 2024 was stopped behind a white car. My vehicle was struck from behind. The vehicle was a large truck that hit at approximately 55-60 mph per highway patrol. This pushed my Hyundai into the white car in front of me and flipping my vehicle front down into a ditch with rear tires suspended in the air. The airbags did not deploy, the entire third row collapsed up to the second row. My vehicle sustained front, rear and side impact with no airbag deployment.

Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the right lane, traveling at the speed limit of 70 mph, the passenger rr quarter glass panel detached from the side of the car. The panel was lost in the bushes but most likely shattered on impact. This may be the result of a bad urethane bead when securing the panel during assembly.

Five days after I bought my vehicle, I was driving down the freeway that was very empty. A small rock hit my windshield, I think… I never saw anything. It caused an explosion on the right side of my windshield and glass shattered inside the vehicle. I made a claim with my insurance and pay the $500 deductible and got the windshield replaced. Two days after I replaced the windshield, a small something hit my windshield and made a tiny rock chip. A few days later, I went to get the rock chip repaired, and as soon as the technician put the device and started to fill the rock chip, the wind shield cracked halfway across. I have been driving for almost 40 years and I have replaced one windshield and repaired maybe three rock chips. To have had a car for five weeks (two of which I couldn't drive because the windshield "exploded" crack was too deep), and already have paid two $500 deductibles and made two windshield claims is absolutely unbelievable. There has to be a flaw in the glass. The auto glass professionals said that they have replaced three windshields on Palisades in the past week.

On April 22nd my camera worked on my car but did not prompt warnings - I was in a parking lot and was backing up and tapped the car behind me. It is then that I noticed no beeping on getting close to the car. No damage to either car fortunately as they stated I was going ever so slow. On April 23rd got it in to the hyndai dealership service department and there was another vehicle in there for the same issue I was told by them. Well. . . . . Was told there is no recall. They replaced a harness I was told and final bill was $1126. 30. Not under warranty because my car has 113,000 miles. I would be glad to provide the final billing. I am reporting as there seems to ba an issue with this and I would hope that it gets addressed and if so would like my bill of $1126. 30 reimbursed.