Equipment Problems of Hyundai Palisade - part 1

I am writing to formally request reconsideration of Hyundai’s denial of assistance for the transmission failure in my 2021 Hyundai Palisade. I purchased this vehicle with the expectation that Hyundai vehicles are built to provide dependable transportation and that major components such as the transmission would last well beyond the current mileage and age of the vehicle. Unfortunately, I have experienced a significant transmission failure that has resulted in substantial repair costs. I have made every effort to properly maintain this vehicle and have acted responsibly as an owner. Given the relatively recent model year of the vehicle, I believe a transmission failure of this magnitude is unreasonable and may indicate a defect in materials or workmanship. I respectfully request that Hyundai review my case again and consider providing goodwill assistance, cost-sharing, or full coverage of the transmission repair. As a long-time consumer, I am extremely disappointed with the current outcome and hope Hyundai will stand behind its product. I would appreciate a written response explaining the reason for the denial and any options available for further review.

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Driving sb on I-35 in texas, going 70 mph, no trucks or other cars passing, or following behind and the sunroof glass exploded. Nothing hit it. The screen was closed, so no glass fell down into the vehicle interior.

I purchased a 2025 Hyundai Palisade VIN [xxx] on August 13,2025. My car was parked in my driveway on may 15 2025. During the day I walked past it and saw no crack in the windshield. At 4:33 I got in the car to run an errand and discovered a crack in the windshield. The crack started in the middle of the windshield at the top, ran down the windshield and stopped in the middle of the windshield. There was no indication of that anything struck the windshield as the vehicle was parked in the same spot all day. I understand that these cracks are common on this vehicle. This email is to document my complaint, as proof of the defect and the basis of my warranty claim to Hyundai. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The sunroof spontaneously shattered as I was driving down the road.

Sun roof exploded/ shattered while driving. No inclement weather- no hot temperature.

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The safety sensors mounted on the front of the car seem to disable frequetnly. I belive it is the bumper sensors. I read it is a known issue that they disable when it's snowing/raining/mud. I cleaned them off and took a 3 hour drive in clear weather, dry roads. They would disable and then come back on intermittently through the drive. . Drive started in day time and ended in the evening. When they are disabled the cruise control will not work and then the car just starts to slowly slow down on the the highway. On the drive back, it was daytime, roads were clear, no inclement weather and it did the same the whole way back. Periodally disable and then come back on.

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Upon purchase of used vehicle the remote start does not work with the key fob. Only received one key fob and it is the original. New battery put in and no changes. It will lock/unlock, open rear hatch, will also open rear hatch on approachign but remote start will not work. Ensured all the doors were locked and have been in close range. The red light on the key fob will not light up when you try to remote start. It does light light up on all other functions. Remote start button does still click just the same as other buttons.

A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "child safety lock failure" message on my dash.

High engine oil consumption. Had oil changed 2/2/26 and almost got killed 4/29/26due to low oil. Car stalled crossing busy highway and barely made it to resting stop. Was able to restart car and took to mechanic and no oil showing on dipstick. They changed and I researched and see where others have concern about high oil use on hyuandai Palisade and no warning light to alert driver evidently the warning light only comes on when too late and damage done. Low oil will cause stall out which is what happened to me today. Thankfully my guardian angel protected me and let me get across highway w incoming traffic at 75 mph.

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My vehicle hyuandai pallasade 2024 was stopped behind a white car. My vehicle was struck from behind. The vehicle was a large truck that hit at approximately 55-60 mph per highway patrol. This pushed my Hyundai into the white car in front of me and flipping my vehicle front down into a ditch with rear tires suspended in the air. The airbags did not deploy, the entire third row collapsed up to the second row. My vehicle sustained front, rear and side impact with no airbag deployment.

Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the right lane, traveling at the speed limit of 70 mph, the passenger rr quarter glass panel detached from the side of the car. The panel was lost in the bushes but most likely shattered on impact. This may be the result of a bad urethane bead when securing the panel during assembly.

Five days after I bought my vehicle, I was driving down the freeway that was very empty. A small rock hit my windshield, I think… I never saw anything. It caused an explosion on the right side of my windshield and glass shattered inside the vehicle. I made a claim with my insurance and pay the $500 deductible and got the windshield replaced. Two days after I replaced the windshield, a small something hit my windshield and made a tiny rock chip. A few days later, I went to get the rock chip repaired, and as soon as the technician put the device and started to fill the rock chip, the wind shield cracked halfway across. I have been driving for almost 40 years and I have replaced one windshield and repaired maybe three rock chips. To have had a car for five weeks (two of which I couldn't drive because the windshield "exploded" crack was too deep), and already have paid two $500 deductibles and made two windshield claims is absolutely unbelievable. There has to be a flaw in the glass. The auto glass professionals said that they have replaced three windshields on Palisades in the past week.

On April 22nd my camera worked on my car but did not prompt warnings - I was in a parking lot and was backing up and tapped the car behind me. It is then that I noticed no beeping on getting close to the car. No damage to either car fortunately as they stated I was going ever so slow. On April 23rd got it in to the hyndai dealership service department and there was another vehicle in there for the same issue I was told by them. Well. . . . . Was told there is no recall. They replaced a harness I was told and final bill was $1126. 30. Not under warranty because my car has 113,000 miles. I would be glad to provide the final billing. I am reporting as there seems to ba an issue with this and I would hope that it gets addressed and if so would like my bill of $1126. 30 reimbursed.

I was driving, the car was making a noise and shaking. No warning lights were on indicating anything wrong. All of a sudden the entire car lost power while I was driving highway speeds. I tried to turn back on and everything was flashing. Turned back off. Turned on and car turned on. Still making noise. No warning lights. Then it happened again while driving. Got the car home parked. It’s lucky that no one hit me as I wasn’t moving on a highway and had my child in the car.

Sunroof completely shattered while driving. Yes, it is available for inspection upon request. Due to the glass spontaneously shattering while driving, all occupants in the vehicle were at risk of injury. Problem was confirmed by dealership close to where the incident happened but later denied by other dealerships close to our home. (glass shattered while on vacation). Vehicle has not been officially inspected no warnings/messages were given before incident occurred.

I am writing to report a compliance issue regarding Hyundai recall 292 (NHTSA 26v-034). My vehicle has been grounded due to the safety risks outlined in this recall (specifically the failure of side curtain airbags to meet ejection mitigation standards for third-row occupants). Despite the vehicle being rendered unusable for safe transport, Hyundai is refusing to provide or reimburse a rental vehicle. This is a direct contradiction to the reimbursement plan submitted by Hyundai to the NHTSA on March 2, 2026, which states that the manufacturer will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition. Since a final remedy is currently "not available," the only interim "remedy" to ensure occupant safety is to provide a rental vehicle. By grounding the vehicle but refusing to cover alternate transportation, Hyundai is effectively forcing owners to continue driving an unsafe vehicle or incur significant financial hardship, which undermines the entire purpose of the safety recall. I request that the NHTSA investigate Hyundai’s refusal to honor its reimbursement commitments for grounded vehicles under recall 292 and ensure that all affected owners are provided with safe, manufacturer-covered transportation until a permanent fix is installed.

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My small sunroof spontaneously exploded upwards while I was driving on a flat, smooth, straight road at 45 mph (the speed limit) with no cars in front of or behind me. There are no trees overhanging this road. I do have a dashcam showing this. When it happened, I looked in my rearview mirror and saw a shower of glass flying behind the car which also indicates that the sunroof exploded upwards and not inwards. From the pictures, you can clearly see that the glass did not get hit and break inwards and down. The glass flew up and the broken glass that is still together is domed upwards. This is a safety issue because the explosion was extremely loud which could have caused me to react and hit something or go off the road. The flying glass could have hit someone. There was no warning as this happened suddenly and spontaneously.

My [xxx] old was sitting in the middle right captain chair in her carseat. My [xxx] daughter was in the third row. My [xxx] daughter accidentally hit the power seat tilt button making the seat my [xxx] old was sitting in push up against the back of the front right passenger seat, crushing my [xxx] olds feet, where she suffered a broken foot where the toes meet the rest of the foot. We had to bring my [xxx] to the emergency room and podiatrist where xrays confirmed the injury. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The sunroof exploded while driving down the road. No other vehicles were within 100m of us. It sounded like a shotgun going off. Immediately pulled over to assess the damage and found almost no glass inside the car. The glass that was surrounding the break was protruding upward as if it had been building pressure from the inside of the car. Vehicle is available for inspection. I was swerving all over the road ducking my head thinking I had been shot at (combat vet). Im guessing the glass that wasn't found inside the car hit the road behind us but no other vehicles were around us at the time. If someone would have been behind us, they would have gotten peppered with broken glass. Dealer has not been notified yet but have seen many reports of the same thing happening to other people online. No one else has inspected the damage at this time. No warnings or messages were given prior to but im sure thats impossible. Temperature today has been between 30 and 40 degrees f. No major or rapid changes within the last few days.

I have been having an issue with my 2021 Hyundai Palisade's engine oil consumption. It is constantly burning oil at a high rate, requiring me to purchase oil constantly. I had it serviced at Hyundai in gurnee, IL. An oil consumption test was conducted. Hyundai corporate stated that my vehicle's engine was not burning oil at the required rate, which prompted an engine replacement. I reached out to corporate because the issue is persisting, but they never responded to my concern. This issue is costing me a significant amount of money, as I have to purchase oil without a remedy from Hyundai regarding my engine oil consumption. As a consumer, it's frustrating because I left without answers on an issue they definitely know about.

After emissions campaign 9c9, downshifting using paddle shifters on downhill grades, engine failing to maintain speed. Does not slow car down like it did before, seems like no compression. Fuel efficiency / emissions over traditional transmission braking, forcing drivers to use brakes more often to avoid high rpms. Safety risk: the lack of engine braking can lead to brake overheating or fade on long downgrades, lack of engine braking can lead to brake overheating or fade on long downgrades. Above is what google found [xxx] ) when I put in some key words. Here is what I wrote to a [xxx] . My 2021 Hyundai Palisade campaign 9c in your article about the 2022 having the same downshifting issues after the emissions recall was done. Have you heard from other 2021 owners? I use the downshift for breaking/keeping my speed down to save the breaks here in the [xxx] , [xxx] , and [xxx] mountains. Does not function as designed. "loss of engine braking" " high engine revving" did go back to dealer and drove tech around lot. I called back later and nothing they can do. 5/12/26 went to the dealer again, for an appointment. Dealer service manager said it working as designed. Bull, was not that way before. He said if I don't like it, trade in the car. . He also said that I can't compare the palasade to the other cars that have manual shifting. Bull. I said why have them if they don't do anything. . . Tried to explain that I have been driving for over 40 years and have always downshifted every car. This was fine until the emissions recall. Got no place with the dealer. Contacted Hyundai corporate last week, and they should be following up on Wednesday/tomorrow. 5/13/26 left vm for sales gm at bowser today where I purchase the car. Wrote above and more [xxx] contacting you now. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We brought our vehicle to anaheim Hyundai for a recall-related service update. Before releasing the vehicle back to us, dealership staff advised that we “may experience some issues” after the update and stated that this was considered “normal. ” later that same evening, the vehicle began stalling while driving. The stalling occurred 7–8 times in different driving situations, including while turning through a busy intersection with oncoming traffic. Each incident created a serious safety hazard, especially because all three of our young children were in the vehicle at the time. During each stall event, the vehicle would suddenly shake, the dashboard warning lights would illuminate, the engine would shut off, and we were forced to restart the vehicle in traffic. In addition, the rpm gauge now constantly fluctuates and shakes while driving. We immediately returned the car to the dealership. Initially, we were told there were no diagnostic error codes. Shortly afterward, the dealership informed us there was a code related to the instrument cluster. They worked with Hyundai technical support to replace and recalibrate the instrument cluster. During this process, the dealership also claimed that our battery was contributing to the stalling issue. At that point, we learned that the dealership technician had jump-started the vehicle while performing the recall update during our original visit. Based on the dealership’s recommendation, we replaced the battery. However, the stalling issue continued even after the battery replacement. We returned the vehicle a second time for the same unresolved stalling problem. During that visit, the dealership stated the issue was caused by the gas we were using, specifically costco fuel. We were informed that multiple diagnostic codes had appeared, yet the vehicle was returned to us without the issue being resolved. Prior to the recall service, we never had any stalling or drivability issues with the vehicle.

I am reporting a deliberate misrepresentation of vehicle status regarding recall 292. On April 9, 2026, I brought my vehicle to bud clary auburn Hyundai, for recall services, a safety concern with the 3rd row seat. I was told recall 292 had no remedy. I did not feel comfortable putting my kids back there knowing the airbags are recalled. It was officially grounded due to the side curtain airbag safety defect. The dealership has generated a repair order (ro) that falsely claims I departed in the vehicle on that same day. This is a material misrepresentation of fact. The vehicle was not released to me; it remained grounded and in the dealership's physical possession because it was deemed unsafe to drive. Evidence of falsification: the dealership's claim that I left in the vehicle is physically impossible and contradicts their own actions. I have a written email from the service manager acknowledging that a dealership employee personally drove me home on April 9th because the vehicle was grounded. Motivation and impact: this falsification appears to be a bad-faith attempt to manipulate the "days out of service" count required for eligibility under the washington state lemon law. By documenting a departure that never occurred, the dealer is attempting to "stop the clock" on a safety-related grounding. Reporting inaccurate possession data on a vehicle under a federal safety recall compromises the integrity of the NHTSA’s recall tracking system.

2020 Palisades oil was changed on time by my husband and at valvoline but has had extreme oil consumption after hitting around 90,000 and before oil change was due my engine is now ticking and is essentially blown.

The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.

Two safety recalls are on the vehicle including defective seatbelts and inadequate safety from bodily injury in a rollover with no available fixes or repairs making the vehicle unsuitable and unusable for a family. I can no longer drive this car.

Moving portion of panoramic sunroof glass exploded outwards while driving 60 mph. Loud noise and glass could have injured driver, caused an accident, or damaged surrounding vehicles. The dealership has inspected and denied responsibility. There was no warning or indication of the issue, the vehicle had passed state safety inspection a month prior and was serviced at the dealership 6 months prior.

Driving approx. 45 mph through [xxx] when I heard loud boom and glass shattering. After calming down and avoiding a collision I realized my sunroof had essentially exploded and shattered. No impact or foreign debris was visible or noted. I was very scared. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The third-row seats in my 2025 Hyundai Palisade are closing fully even when there are clear obstructions in the seat path. I tested this multiple times — including with case of water — and the seats did not stop, reverse, or provide any safety resistance. They closed completely each time. I am aware this exact issue has already been identified and recalled in the 2026 Palisade, which raises major concerns about whether the same defect exists in the 2025 model. After repeating the test with several different objects and getting the same dangerous result, I am extremely alarmed. This is a critical safety hazard for anyone seated in the third row. There has already been at least one reported death related to this malfunction, and knowing what I know now, I do not feel safe allowing anyone to sit in that row until this is investigated and resolved. This issue requires immediate attention and action. The risk is serious, foreseeable, and potentially fatal. I am requesting that Hyundai address this as a priority before someone else is injured.

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.

Recall issued on September of 2025 citing second row seat belt malfunctions. Attempted to have repaired twice now but Hyundai repair shop states the part is on national back order and therefore unable to have recall remedied.

I am reporting a serious and ongoing safety issue involving my 2023 Hyundai Palisade that is currently unresolved and directly impacts the safety of my children and passengers. My vehicle is subject to an open safety recall (recall 292 – ejection mitigation) for which there is currently no available remedy. In addition to this unresolved recall, I am experiencing an active failure of the seatbelt system. The seatbelts do not consistently latch and/or will not remain securely latched, creating an immediate risk to occupants. Replacement seatbelt components were ordered in January, and I have been informed they are on backorder with no estimated timeline for repair. As of today, the issue remains unresolved. This situation presents a severe safety concern. The vehicle has compromised occupant protection systems, including both restraint failure (seatbelts) and an open recall involving ejection mitigation. I regularly transport children in this vehicle and cannot rely on the safety systems to function properly. I have contacted Hyundai motor America and opened a case to resolve this issue. However, Hyundai has not provided a repair, has not provided a safe alternative vehicle, and has not offered a viable solution. I was offered rental reimbursement, but I am unable to pay out of pocket for a rental vehicle upfront, and the reimbursement limit does not cover a comparable vehicle suitable for transporting my family. As a result, I am being left with no reasonable or safe option: either continue operating a vehicle with known safety defects or assume financial burden that I cannot afford in order to obtain temporary transportation. I am requesting that this issue be investigated, including: * the delay in remedy for recall 292 * the failure and parts shortage related to seatbelt systems * the lack of manufacturer support for consumers facing active safety risks this vehicle is not safe for normal use under current conditions.

I am reporting that Hyundai’s recall 296 remedy appears inadequate and that Hyundai closed the recall on my vehicle even though the underlying rear-seat safety hazard remained unresolved. My complaint involves the second- and third-row powered seat system, including the fold/stow and walk-in functions. My core safety complaint is that the second-row seat continued to move under powered operation despite resistance from a properly installed child seat using latch. I also reported that the third-row seat could still collapse under powered operation despite the presence of an object. This is a crush/entrapment hazard, especially for children. I presented the vehicle for this same rear-seat safety concern multiple times. Even after Hyundai and the dealer treated the recalls as completed, the condition remained unresolved and I returned the vehicle again for the same issue. Hyundai and the dealer changed and used inconsistent completion dates while continuing software/update activity and then still failed to acknowledge my real-world safety concerns after the supposed repair. I also reported additional post-update problems including fluctuating cabin air temperature, blower speed fluctuation without input, and reduced ventilated-seat cooling. Hyundai ultimately took the position that those systems were operating normally and instructed the dealer to release the vehicle. My complaint is not merely that Hyundai issued a recall. My complaint is that Hyundai treated recall 296 as completed, changed the vehicle’s seat functionality by disabling or limiting previously available automatic features, used inconsistent completion timing, and still failed to correct or acknowledge the underlying safety defect I continued reporting. I am asking NHTSA to review whether recall 296 is actually correcting the defect in service, or whether affected vehicles remain unsafe after Hyundai marks the recall complete.

Recall notice was received reporting 3rd row seating unsafe for occupants. There is no remedy at this time and I have 4 children under the age of 8, two of which ride in the 3rd row. Dealership has been reluctant to help with this matter and Hyundai corporate has delayed communication.

I received a recall notice on 3/19/2026 which stated my 2023 Palisade failed to meet safety standards due to "ejection mitigation. " I called Hyundai directly for information after the dealership I purchased the car from had no information for me. Hyundai's customer service representative told me the third row was not safe for occupants and that I should not use it because in a roll over it could cause injury or death. She said there haven't been any reported yet but still, don't use it. They did not have a timeframe when it would be fixed. I called my dealership again on 5/20/2026 and asked for any information, compensation, a buyback, or if anything was available to me and they said "we are in the same boat as you. We haven't been able to sell our stock for 4 months. You've only had your notice for 2 months but we've been dealing with this for 4. Some people have been trading their cars in but other than that, there's nothing we can do for you. " they said to call Hyundai directly. I called Hyundai and was told there was no information, no remedy, no compensation for the loss of use, no loaner car, or any other options. The representative then said "unfortunately we also cannot escalate your case because there have been no fatalities yet. " I'm filing this complaint because it has been over 60 days since I received notice that my vehicle is unsafe, which has resulted in the total loss of use for 3 seats and yet I am still making the full monthly payments on this vehicle to the dealership. And, neither the dealership nor Hyundai is offering any remedy or assistance in any way. I should not have to wait until there is a fatality for Hyundai to act on my vehicles recall and offer some sort or resolution or compensation. I paid full price for the vehicle and should have use of all the vehicle or be given an alternative. Thank you.