Hyundai Palisade owners have reported 173 problems related to suspension (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Hyundai Palisade based on all problems reported for the Palisade.
It's time you finally step up and have Hyundai issue a recall on the rear shocks that fail. The problem is on the upper trim models with self leveling shocks. The shocks fail and will need to be replaced every few thousand miles. The problem exist for years 2020 to 2025. The new models for 2026 Hyundai has completely reworked the rear suspension and no longer uses the self leveling shock. The dealership admits they stock a fair number of shock parts due to the constant failure. Unless you are in the pockets with Hyundai it's time for you NHTSA to make some noise and require a recall. . . The rear suspension can be corrected with larger coil springs and non-self leveling shocks. I have been through 3 sets of shocks in 25,250 miles. Do you see a problem, or should I call and talk with someone?.
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all problems of the 2023 Hyundai Palisade
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The rear shocks wear out extremely quickly and require replacement every 10-20k miles. They make an awful clicking noise on acceleration, deceleration, and turning. The dealer has seen it, diagnosed the problem, and refused to cover even under their extended warranty that I purchased.
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all problems of the 2020 Hyundai Palisade
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Component/system failed: the rear suspension strut assembly on the passenger side fully dislodged while driving at approximately 30 mph. The vehicle and damaged component are available for inspection upon request. Safety risk: the sudden failure caused the rear of the vehicle to drop and become unstable, creating a loss of control risk to myself and nearby drivers. Reproduction/confirmation: the issue has not been reproduced but was confirmed by the Hyundai dealership upon inspection. Inspection: the vehicle has been inspected by the manufacturer’s service department and corporate case team. Warning signs: no warning lights, error messages, or abnormal noises were present prior to the failure. The dealership classified the failure as impact damage, claiming an external force caused the rear strut to detach, which excludes it from warranty coverage. However, my insurance inspection found no evidence of significant impact or collision, noting only minimal scuffing and no structural deformation. This indicates the issue was more consistent with a mechanical or structural defect rather than road damage.
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all problems of the 2025 Hyundai Palisade
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Rear driver side shock is bad loud bumping noise while driving makes car very unsettling feels unsafe.
Leased vehicle in 2023 after a few months rear suspension was giving problems after a year of ignoring claims they saw the rear bushings were out. They changed it and after a few months again the problem came back more permanent. They admitted the part was faulty. Change the suspension and now it sounds like a space ship when breaking. Went in for 30k maintenance and now the ac vents sound like a plane. Two days later after a storm I see the roof is leaking and rear sunroof is also leaking. Since the near three year ownership it has been problem after problem not cause by me but by poor quality management at the dealer.
Rear shocks leaking and fail inspection. This was confirmed by both the dealer and independent service center. There were no warnings. This is the second time the same shocks have needed to be replaced. The first time they lasted 3 years, the second time two years. This is an endemic problem with these shocks affecting both the original and oem replacement parts.
Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up.
Suspension failure - shock absorbers sever bouncing caused - unsafe for rear passengers replaced absorbers - problem reoccurred within 5k miles dealership inspection - part failure again no warnings, sudden popping sound with increased bouncing. This makes the car unsuitable to drive safely.
The rear struts are failed within a very short amount of mileage driven. Warrantied twice, but fail again after 20-30k miles. Safety concerned because boucy ride can result in lost of control when hitting bump in the corner. No warning lamps or messages appeared. However, clunking noise from the back.
Car has 45,000 miles and the rear shocks are blown and making a rattling popping noise.
I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern.
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all problems of the 2024 Hyundai Palisade
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Braking on a low speeds when the road changes from smooth to slightly rough or bumpy the car acts as if abs is kicking on. The stuttering brakes can be felt on the brake pedal and the steering shakes vigorously.
A 4 year old car already needs brand new suspension!.
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all problems of the 2021 Hyundai Palisade
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The vehicle shakes violently when applying the brakes over any bump or pothole at slow speeds. This also extends the stopping distance for the car. It has no warning lights. This is a brand new car with only 1200 miles. The problem was able to be confirmed by the dealer but no fix yet.
Rear suspension making popping sound at low speed. Rear shocks have also seemed not performing properly over potholes at one time causing an error code for the awd system. Had local dealer make repairs for TSB for this know issue of shock mounting insulators. Vehicle noise was fixed and ride seemed to be improved for about one day then it started making same popping sound again at slow speeds. Assuming rough ride will return shortly.
Repeated rear suspension failures on cars with self leveling suspension. I will be having my 4th set installed in 3 years. Rear suspension failure leads to unpredictable cornering and possible accident in and emergency maneuver. Hyundai has stated that there is no issue to warrant a recall or TSB. I have filed a complaint with Hyundai corporate.
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all problems of the 2022 Hyundai Palisade
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Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on the right rear suspension of the vehicle and possibly the same condition exists on the left rear suspension. Concern exists for the shock absorber mount to completely become detached from the frame assembly resulting in loss of stability and vehicle control. Hyundai dearlership has been contacted for assistance in remedy of the situation but they have failer to respond to request for replacement/repair of the failed shock absorber mount which has been been noted in a Hyundai service bulletin.
The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night to do the 4 wheel alignment which they would not cover as warranty per the service manager but it was need. I picked it up the next day only to discover that only the insulator was replaced and was told that the service tech test drove the vehicle and it's fixed. I drove out and tested the suspension, it took only 1 mile and back it went to get fixed.
**vehicle:** 2021 Hyundai Palisade calligraphy, ~75,000 miles. Purchased February 2025. **problem 1 - forward camera failure:** the forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "check forward safety system" and "forward safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **problem 2 - rear shock failure:** rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai technical service bulletin 22-22-001h. **safety risk:** both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **professional confirmation:** local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **components available:** both the failed camera system and rear shock absorbers remain available for inspection upon request. **request:** investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001h.
Have a 2020 Palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didn’t fix the problem.
Auto leveling suspension failed 3 times under 40,000 miles traveled. Numerous online complaints point to design flow or parts quality issue.
Driving down gravel and uneven road when trying to break at stop sign. Car would not slow down or break as another car was coming down the road. At this time is when I pushed the break petal all the way down car was still not slowing down, the car started to do the death wobble, shake violently and vibrating, pulsing back and forth side to side up and down, steering wheel shaking. I had to let off the break and press the gas to hurry and speed up before the oncoming car hit me with my 2 small children inside. I have taken my car to the dealer ship and they told me there is no recalls for the 2025 Hyundai Palisade my car has 5,036 miles on it bought it brand new off the lot, the service representative states they will look into it that it may take 24-48 hours to get back to me, but this may also be a suspension component but they will look into the incident. There were warnings signs and I take this route everyday every time I would break I could never fully press the break down as it would start shaking and make metal on metal noise and I would have to ease off the break petal.
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [xxx] didn’t didn’t have the part to repair it. Now they are refusing to repair it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
TSB # mc-10207814-0001 I have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all vehicles on the road should be able to get this replaced in or out of warranty.
The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.
Rear shocks failed at 71,000 miles, front shocks are now failing at 73,000 miles. Vehicle is not driven under harsh conditions and all recommended maintenance has been performed. Service advisor said “the Palisade is notorious for this”. Front rotors/brakes have been reported as in good conditions for months. Now, front rotors are suddenly so warped they need to be replaced immediately.
Unknown, but feeling a lot of issues in this area and very sensitive.
I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues - particularly with strut and shock assemblies.
The rear shock absorbers and mounts fail. This is the second occurrence of this failure. The first occurrence was covered under warranty at 36,530 miles on [xxx]. The current failure was documented on [xxx] with 64,249 miles. This problem is a recognized issue and has been documented on numerous postings on [xxx] . No warnings from the vehicle other than clunking sounds from the rear of the car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
2020 Hyundai Palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. The rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.
After about 15,000 miles of normal driving (a few road trips but mostly commuting and taking the kids to school and sports, no towing or off roading), my vehicle developed a clunking noise. This noise was inspected by the dealer and determined to be an issue with the rear struts. This is the first time in almost 30 years of vehicle ownership that I have had a vehicle require a strut replacement.
The shocks on my 2022 Hyundai Palisade are defective. I had both shocks and the absorbers replaced the first time at 44,349 miles on 5/31/25. I had the driver side rear shock and absorber replaced again at 46,567 miles on 7/24/25. I am having the same driver side rear shock replaced again at 48,484 miles on 10/3/25. Defective shocks are a safety hazard by increasing stopping distance and reducing traction in inclement weather conditions. They also cause uneven wear on my tires, which reduces traction, too. My vehicle is available for inspection upon request. This is a well known problem that Hyundai has failed to correct. I believe they are just making repairs as necessary until the vehicle is no longer under warranty. I have the receipts from the dealer for each repair.
Rear shocks fully worn out struts and shocks are no good very dangerous when hitting a large bump in the road can cause steering off road because of hard hitting no shock rear end.
2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems | |
| Rear Suspension Shock Absorber problems | |
| Rear Suspension problems | |
| Subframe/mounting Bracket problems |