Hyundai Santa Fe owners have reported 858 problems related to power train (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Hyundai Santa Fe based on all problems reported for the Santa Fe.
Component/system: the powertrain launch control system — the transmission control unit (tcu) and 8-speed wet dual-clutch transmission paired with the 2. 5t engine — fails to deliver engine power in response to full accelerator input from a stop. The engine does not rev and the vehicle does not move for approximately 1–2 seconds despite the accelerator pedal being fully depressed, then power engages abruptly and violently. The vehicle is available for inspection upon request. Safety risk: the failure occurs when launching from a stop into intersections and cross-traffic. In the most recent incident, I was turning left across the roadway from a stop with an oncoming vehicle approaching. I applied full accelerator and the vehicle did not respond at all for approximately 2 seconds — no engine response, no movement — leaving me stationary in the oncoming vehicle’s path. Power then engaged violently and without warning, causing the vehicle to lurch across the road. I was nearly struck. Similar events have occurred multiple times throughout my ownership; this was the closest to a collision. Dealer confirmation: not yet inspected by a dealer. A dealer service appointment is being scheduled. Other inspections: the vehicle has not been inspected by the manufacturer, police, or insurance representatives. Warning lamps/prior symptoms: no warning lamps or messages have appeared before, during, or after any of the events. The failure is intermittent and occurs without warning. The condition has been present since I purchased the vehicle in October 2022 and has occurred regularly throughout ownership — numerous occurrences over more than three years. No warning lamps have ever accompanied it. Additional: condition persists with idle stop & go disabled, ruling out engine-restart delay. Same 8-speed wet dct was subject to recall 236 (NHTSA 22v-746) on 2021–2022 models for similar throttle non-response; 2023 excluded despite identical hardware.
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all problems of the 2023 Hyundai Santa Fe
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Hyundai sante fe hybrid 2025 has a bad factory seal on the high voltage harness - hybrid battery connector that causes water to intrude the connector under normal conditions which can short the battery and pose a major safety issue. Hyundai is refusing warranty coverage of my shorted hybrid battery on my brand new 2025 Hyundai sante fe hybrid stating “flood” with no evidence of flood damage. My car experienced multiple p engine hybrid system faults on xxx and would not drive. I had it towed the van Hyundai carrollton on that date. They did not look at the car for over a week and it sat on their lot the entire time. On xxx they finally inspected it and claimed the car had been “flooded” and shorted the hybrid battery. The only evidence they provided was moisture in the high voltage harness. There were no water/silt lines, any other damage to any other components, and no evidence of any water anywhere else on the vehicle. The video they showed of the undercarriage only showed normal splash marks from driving. The car was never flooded/submerged. Any water/moisture found in the harness would have been due to a faulty/defective factory seal that should be impervious to water under normal operating conditions. No water/flooding/submersion damage would have been obvious of this. The dealership refused to provide any evidence and had no follow-up. One key aspect they refused to acknowledge was there was a massive rainstorm in [xxx] onxxx which was also the only rainstorm in the area in the previous 1-2 months. This happened while the car was on the dealer’s lot. The car had no issues with any water prior to being at van Hyundai. A case was opened with Hyundai corporate and the dealship also lied stating the car wasn’t in their system until xxx, which is false as I have phone records, tow records, and appointments showing the 7/10 date, so corporate overlooked that. I disagreed with the dealerships diagnosis as it was a scapegoat finding putting all blame o information redacted pursuant to the freedom of information act.
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all problems of the 2025 Hyundai Santa Fe
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Complete unmitigated loss of acceleration and power while traveling at highway speeds, creating an immediate life-threatening road hazard. Following a warranty engine replacement and mandatory dealer software flash at clay cooley Hyundai (sherman, TX), the vehicle began experiencing powertrain communication issues. While operating the vehicle at 65 mph on the highway, the vehicle completely failed to accelerate and lost propulsion power, nearly resulting in a catastrophic rear-end collision with an oncoming 18-wheeler semi-truck. Dealership diagnostics claim "no trouble codes present," but live data telemetry confirms the high-pressure fuel pump (hpfp) is actively commanding and delivering a dangerous 1,600 psi to the fuel rail at hot idle. This abnormal fuel delivery is paired with a severe powertrain stutter in 3rd gear. Service personnel at multiple locations confirm a widespread, high volume of transmission failures and severe drivability issues specifically tied to this recent Hyundai software update. Corporate has denied repair coverage. The vehicle remains an active highway safety hazard and is completely undrivable.
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all problems of the 2017 Hyundai Santa Fe
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Complaint summary: [xxx] / engine thermal fire risk / warranty deception my 2019 Hyundai Santa Fe (2. 4l gdi engine) is experiencing severe powertrain degradation under the known theta ii engine defect class-action framework. On November 7, 2025, the vehicle logged a permanent diagnostic trouble code (dtc) p1326 via an independent scan, indicating catastrophic internal rod bearing wear. On xxx, the vehicle was brought to Hyundai of milledgeville for safety recall verification. Instead of executing the mandatory corporate-directed bearing clearance test (bct) to replace the failing engine block, the service department committed technical campaign malpractice. The technician forced the 9c2 ecu software update directly over the locked mechanical fault to suppress the dashboard warning lights and alter the vehicle's rom id parameter limits. When caught via a photograph of their active gds diagnostic tablet showing 7 historical system faults, the service manager provided a truncated printed report hiding page 1 and omitting the critical p1326 powertrain code count to evade a warranty engine replacement. Due to these unmitigated delays, the vehicle has suffered severe consequential safety damage. The advanced engine degradation and oil consumption have flooded the exhaust system, melting the catalytic converter substrate and triggering a new dtc p042000 (catalyst efficiency) fault immediately after the dealer visit. The extreme engine vibrations have also damaged the transmission's torque converter clutch (dtc p074100). The dealership refused a service loaner and knowingly sent a disabled consumer and an elderly passenger away in an active, failing vehicle that presents a sudden stall-on-highway hazard and a severe thermal exhaust fire risk under extreme summer heat conditions. Hyundai motor America corporate has failed to provide emergency towing or alternative mobility accommodations despite a registered corporate case file. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(.
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all problems of the 2019 Hyundai Santa Fe
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The contact owns a 2022 Hyundai Santa Fe. The contact stated that while pulling out of the driveway and approaching a stop sign, the message "check transmission oil immediately" was momentarily displayed. The dealer was contacted and informed the contact that the vehicle could not be diagnosed unless the message was displayed. The contact stated that the failure recurred while driving approximately 35 mph the following day, and the engine power was reduced. The check engine warning light was illuminated. The driver contacted bluelink and was advised to pull over safely. Bluelink and the dealer advised the driver to tow the vehicle to the dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA campaign number: 22v746000 (power train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The failure mileage was approximately 74,900.
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all problems of the 2022 Hyundai Santa Fe
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The contact owns a 2026 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The failure occurred mostly while making a left turn and while accelerating from a stop and continued for 10-seconds before self-correcting. There was no warning light illuminated. The contact stated that there was almost a crash during the failure. The failure was not self-corrected after one failure. The vehicle was turned off and restarted, and the failure was then self-corrected. The vehicle was taken to the local dealer, who was unable to determine the cause of the failures, and there was no dtc found. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 5,100.
We are driving on the highway and the engine just stop working but all lights are still working. I am trying to put gas but it seemed that the engine completely shuts off dangerously without warning. This put my family at risk because there were a lot of big trucks beside us. Theta ii 2. 0l turbo engine just stalled I believe this has been around . Can you please help us.
The vehicle is in limp mode and is displaying a flashing check engine light with a p1326 powertrain code. The vehicle in question is a 2017 Hyundai Santa Fe sport equipped with a theta ii 2. 4l gdi engine at 118,000 miles. Per the service campaign t3g, listed on the NHTSA website, this vehicle is covered under warranty repair since it is a theta ii engine vehicle that is displaying an active p1326 power train code. The vehicle is under he 10 year/120,000 miles limitations of the extended warranty. The dealer just submitted to us a quote to repair the vehicle and is stating that none of the repairs listed are covered under warranty. This includes a quote to replace the engine knock sensor, which is a warranty item under the t3g service campaign’s extended warranty.
Vehicle stalled while driving — unsafe loss of power. While driving at normal speed, the vehicle suddenly shut off without warning and the electrical system malfunctioned. I had to pull over and restart car. This created a dangerous situation and could have caused a collision. Prior to this incidenct, the vehicle had intermittent electrical issues during startup (flickering electronics). This is the first time the car has experienced during driving, and is now at the Hyundai dealership. The car has been reported as unsafe to drive. This appears similar to other Hyundai stalling/power loss issues and may indicate a developing safety defect. Requesting investigation.
A Hyundai recall 9c2 update was applied to my vehicle. Ever since that update my vehicle hard shifts on cold starts which I fear is damaging the transmission. Hyundai dealer was able to replicate this and keeps advising us that concern is ‘under review with Hyundai’. I have the service order that states this. This problem has been ongoing for months! I think Hyundai needs to find a resolution to this as my research indicates it is impacting a lot of customers.
My check engine light came on, and my car was also feeling "sluggish" and slow to accelerate. I scheduled a service appointment at my local dealer 4 days later. At the appointment, the technician stated everything checked out okay and the check engine light was likely an "anomaly" or "outlier" but otherwise nothing to be concerned about since everything checked out "okay" and no problems were identified during their test drive. However, that very afternoon, I was driving down the interstate, where the posted speed limit is 70mph, when my check engine light came on again and suddenly lost power, drastically reducing my speed and could not accelerate faster than 39mph. Luckily, the interstate was not busy at the time (about 10:30-11:00 a. M. Saturday morning) and there were only less than 4 cars behind me that were able to easily switch lanes and pass me. I moved over to the shoulder to a complete stop and restarted my car. My check engine light remained illuminated and was still slow to accelerate and "sluggish" but was able to (slowly) reach interstate speed (60-70mph) until I reached an acceptable exit and safely made it to my destination. I have since used roadside assistance to tow the vehicle from my home to the the same dealership for inspection and service (again).
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all problems of the 2021 Hyundai Santa Fe
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After Hyundai 9c2 update the transmission bucks or searches for gear causing what seems to be up and down shifting.
On June 20 2026 at 2:07pm central time there was a check engine light displayed on the dash of my vehicle 2022 Hyundai Santa Fe calligraphy, while it was parked in the garage of my home and was just powered up. I had then performed the vehicle diagnostics test (pictures attached) that showed that there was an issue with the 'transmission control system' with detail that a full system check is recommended and to schedule an appointment with a dealer. I had later proceeded to contact local dealer 'huffines Hyundai mckinney' for service as I was due for an oil change anyway. As I was driving the vehicle from my home which was about 13 miles away from the dealership, I noticed that the vehicle had great trouble shifting from 1st gear to higher gears, that the speed would be 20mph or lower no matter how much the accelerator was pushed and I had to drive very carefully in traffic due to the low speeds. I was told at the dealership by 3pm that day that there were no active recalls on my vehicle, that the transmission related recall that was showing up on google search for that dct code wasn't specific enough to my vehicle and to book an appointment for vehicle diagnostics and transmission repair/replacement at full cost to myself. The multi-point inspection report after oil change showed nothing about the check engine light issue or that the issue was even diagnosed by the dealership. From that day until today Aug 29 2026, I've noticed that the vehicle still has trouble shifting from the 1st gear, that the vehicle drives normally when increased time is allowed between power up and start of drive (~2min of engine running idle) and that the check engine light reappears after a trip of quick power up and drive. There was atleast one instance where I had to pullover onto the shoulder to avoid high speed traffic while driving in the right lane.
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving approximately 5-30 mph, the transmission failed to shift properly, and the vehicle lost motive power. The engine warning light was illuminated. The contact stated that the failure was a recurring failure. The contact stated that the vehicle was repaired under NHTSA campaign number: 22v746000 (power train); however, the failure persisted. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Immediately following the mandatory Hyundai servie campaign update 9c2-ecu theta 11my vehicle began exhibiting severe hesitation, very rough idling, jerking at slow speeds and when gear changes, difficulty going up inclines and almost feel at times as though it is about to lose power which poses life threatening situations especially when turning into traffic. I have reported it to the dealers who never once test drove the vehicle but said to me that they did and could find no problem, however they did make me pay for repairs which never fixed the problem. I returned three times with the same issue. They recommended a fuel induction service and a auto trans service. Spark plug change. Igniton coils change. Nothing worked!.
We just brought this vehicle in for the ongoing transmission problem (previously reported to your agency after the car self-accelerated), as well as the missed seatbelt recall that was not addressed at the last dealership. I advised the service advisor that the seatbelt recall needed to be fixed. The service advisor contacted us several hours later to tell us that they were replacing the transmission. 10 days later we picked up the vehicle after the transmission replacement, and the service advisor told us they did not do the seatbelt repair, citing lack of parts and/or special order. I asked if this was a safety issue and if I should leave the vehicle with them for longer, but was told not to worry about it, and to bring the vehicle back at another time. Fast forward to today, and the vehicle is rolling forward when we start it. This is worse than the way it rolled forward before the transmission replacement. Coupled with the disregard for the seatbelt recall, I believe there is a serious safety issue with this vehicle. I have notified Hyundai corporate, as well as our attorney, and will be contacting the dealership to drop the vehicle off. I have a video recording of the car rolling forward during startup, but it appears I cannot upload it here. I have forward that video to the above mentioned entities, and am happy to share it with your agency as well.
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all problems of the 2024 Hyundai Santa Fe
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Hyundai campaign 9c2 recall update: took my vehicle in to have the Hyundai campaign 9c2 recall update performed on the vehicle on June 9th, 2026. Since the update the vehicle is hesitant/jerky upon first drive of the day or anytime it sits more than a few hours. Occasionally it will do this while I am driving. I feel it is a saftey risk because this could cause my vehicle to abruptly hesitate without braking and cause someone to hit me, or worsetransmission to fail while at highway speeds. I took it back to the dealer that performed the required update around June 23rd 2026 and informed them of the problem caused by the 9c2 campaign update. I got the we don't know anything about it causing problems runaround. Even though it has been documented that dealers were notified of this problem. They then wanted to charge me a $100 diagnostic fee to see if it might be something else, I declined that because I know it is from this update. My vehicle ran perfectly fine and smooth before this update was applied and no cel lights are on. I did this update because it was required to be done by Hyundai. When I started researching why my vehicle was hesitant/jerky after the update is when I found that anyone that did this update is having these same issues, and it has been happening for a while now and Hyundai corporation has done nothing to correct this problem other than tell us to sit for at least 3 minutes or more before driving it. That does not help when it does it even after driving for a bit and possibly creating transmission problems.
My 2017 Hyundai Santa Fe (VIN: [xxx]) was brought to herb chambers Hyundai of [xxx], in December 2023 to address the underbody corrosion recall/campaign (9a0). The dealer performed the preventative service. However, the remedy completely failed because the frame was already severely structurally compromised by rust. In early 2024, I relocated to [xxx] with the vehicle. Now 2026, the front subframe sub-assembly deteriorated to a hazardous point, forcing me to spend a large sum of my own money on front-end repairs caused directly by this corrosion. Currently, the rear subframe and rear suspension components are heavily corroded and structurally disintegrated. The vehicle is completely unsafe to drive, presenting an imminent risk of structural collapse and suspension failure while in motion. Hyundai's recall remedy was ineffective and merely masked the rust. The rear subframe (crossmember/cradle) and control arm anchor points are severely corroded, rusted out, and crumbling to the touch, creating an imminent risk of suspension collapse while driving. The extreme corrosion has spread to the metal fuel line the vehicle is unsafe to drive due to the advanced corrosion . Denial of service by local distributor: the vehicle is currently located in the u. S. Territory of puerto rico. I presented the vehicle and documentation to the local authorized distributor, sojitz DE puerto rico (Hyundai of puerto rico). As indicated I brought the vehicle to mvp Hyundai humacao (xxx) and filed a claim (# xxx) however they never sent a anyone to inspect the vehicle or process a safety claim, claiming they bear no responsibility because the vehicle was imported from the mainland, because this is a failed federal safety campaign remedy that now poses an immediate threat to my life and public safety, information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Driving at 70 mph on interstate, driver adjusted hands on steering wheel and accidently pulled both paddles, shifting car into neutral. Fortunately, there was little traffic, and the driver was able to move to the side of the interstate, out the car into park and shift back to drive. This was highly dangerous. Losing control of the vehicle while traveling at 70 miles an hour could have resulted in death. This feature is completely unnecessary in a family SUV and is going to cause an accident.
My 2019 Hyundai Santa Fe 2. 4l (VIN: [xxx]) is experiencing a severe safety defect involving rapid engine oil starvation. The vehicle recently failed an official oil consumption test conducted by fred beans Hyundai of abington, where it was documented that the engine consumed 1 quart of oil in just 881 miles (PA request #xxx). This vehicle is equipped with the theta ii engine, which currently has active warranty extensions (txxc and txxi) specifically covering connecting rod bearing failure. Despite the documented severe oil loss—which is the primary known cause of connecting rod bearing wear and sudden engine seizure—Hyundai corporate (case #xxx) is refusing to evaluate the vehicle under these warranties. They have improperly classified my claim as a denied "goodwill" request and are refusing to perform a connecting rod bearing clearance test to determine if the bearings have been damaged by this starvation. Because Hyundai refuses to perform the required diagnostic safety protocols, the vehicle must be driven in an oil-starved condition. This poses an imminent and severe safety risk of sudden engine seizure, stalling, and complete loss of motive power at highway speeds without warning, which could result in a catastrophic crash. The manufacturer is ignoring their own failure thresholds and putting driver safety at risk. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My 2024 Hyundai Santa Fe (VIN: [xxx] ) was manufactured on March 14, 2024, in [xxx] . The vehicle is currently experiencing dual-clutch transmission (8dct) juddering, shuddering, and extreme hesitation when trying to accelerate from a complete stop at traffic lights and intersections. This creates a severe lag in acceleration, leaving the vehicle dangerously exposed to oncoming traffic. This component failure directly mirrors the mechanical hazards outlined in NHTSA safety recall 263. Because my manufacturing date falls just outside the official recall window, this vehicle has not received a formal recall remedy, yet it actively exhibits the identical, dangerous powertrain defects, suggesting the recall's production scope may be too narrow. Furthermore, in November 2024, the vehicle suffered a catastrophic safety failure where it completely lost all propulsion power for approximately 30 seconds while moving through the middle of a live intersection. Most recently, on xxx, right after being released from an extended 38-day service stay at an authorized dealership, the electronic infotainment displayed an active warning screen stating the car should be shifted to park while the vehicle shifter was physically and securely locked in park. Time-stamped video evidence of this active transmission/braking sensor failure has been captured and preserved. The vehicle remains an active, uncorrected threat to my physical safety on the road. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
On [xxx], laguna niguel Hyundai performed service campaign 9c2 (ecu software update for theta ii emissions improvement, Hyundai TSB 26-01-013h) on my 2017 Hyundai Santa Fe sport. Immediately after the update, the vehicle developed drivability problems that did not exist before: rough/harsh shifting, hesitation, and loss of power during cold-start operation (the first 1-3 minutes after engine start), plus intermittent infotainment and navigation system failures. Hyundai's own dealer notice dated 05/18/2026 acknowledges vehicles may exhibit 'hesitation or rough shifting' after the 9c2 update and states the matter is 'currently under review' — no permanent fix has been released. The dealership that performed the recall has since refused to service my vehicle again. I opened case #[xxx] with Hyundai corporate; my inquiries on 09/03/2026, 09/11/2026, and 09/17/2026 asking for a corrective action have gone unanswered. The hesitation and power loss are a safety hazard when merging into traffic or crossing intersections. I request NHTSA investigate this pattern. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
We have had several transmission issues with this vehicle for over a year. On March 5th we dropped the car off for an oil leak, a malfunctioning middle row seat belt, and an on going transmission clunk and roll. The dealer repaired the oil leak, replaced the seat belt, (damaged the interior of the vehicle while doing so, then denied it) and said they were unable to replicate the transmission problem. The car went back to the dealer again on March 26 for the transmission clunk and roll. They kept it for 8 weeks, and said they couldn’t replicate the issue. I have confirmation that they didn’t even start the vehicle for 4 weeks. We picked up the vehicle on may 22, and the issue persists. Yesterday, when pulling out of a gas station, the vehicle accelerated on its own until I intervened stepping on the brake pedal. When I typed in the issue to google, I was made aware that the vehicle now has a front seat belt safety recall from April 6, which the dealer didn’t even advise us on or offer to repair. I am finding out about this on an interstate family drive and we are of course terrified of driving our vehicle now, based on the unintended accessories and now faulty front seat seat belts. I have asked Hyundai serval times for a buy back which they have refused. Corporate has asked us to bring the car back to the dealer this week, and we are about to sign papers with a lemon law lawyer tomorrow. I wanted to at least file this complaint so that it is in writing should something happen to us in our travels this week. This has all been so unacceptable with Hyundai. We bought this car new and it is paid off.
Vehicle: 2022 Hyundai Santa Fe | current mileage: 140,000 description of safety defect: while operating a 2022 Hyundai Santa Fe at speed, the vehicle suffered a sudden, complete, and catastrophic loss of motive power in the middle of a live, active roadway without any prior warning or dashboard indicator lights. The transmission abruptly dropped out of gear and the engine shut down entirely, trapping the driver and three young children in active traffic and creating an immediate, life-threatening highway safety hazard. The vehicle was towed to sport durst Hyundai in durham, nc, where technicians confirmed a total internal transmission failure where the gears fail to engage. This exact mechanical failure mechanism directly mirrors the severe engineering defect detailed in NHTSA campaign number 22v746000 (Hyundai safety recall 236) for electric oil pump failures causing a sudden loss of drive power. Hyundai motor America corporate case management has issued a flat denial of all safety and goodwill repair coverage based strictly on the vehicle's 140,000 miles, claiming that mileage absolves them of product liability for a catastrophic drivetrain safety defect that endangered three young children. Furthermore, the franchise dealership is actively withholding the gds diagnostic failure scan codes from the consumer, calling them "internal documents" to actively suppress federal evidence of this safety failure. Further, the authorized Hyundai dealership engaged in deceptive practices by refusing to put anything in writing, and refusing my request for any diagnostic information, including any report indicating diagnostic error codes, technician summary, etc.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while reversing, the vehicle jerked and shuddered abnormally. Additionally, the transmission hesitated, and the vehicle almost stalled. No warning lights were illuminated. The vehicle was taken back to the dealer where the contact was informed that the service campaign number: 9c2 was completed. The contact was informed that the updated software was confusing the transmission and had caused the failure. The contact was informed that the remedy was not yet determined. In addition, the contact was informed that the dealer was waiting on instructions from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 63,036.
The engine has 1205 miles on it and seized up. Autofair hyundia of manchester denied us. We did get a warning light a couple days before. But to late just the dealer inspected it.
Hyundai corporate is refusing to ground or provide alternative transportation for a documented, warranty-covered engine cooling fault (code p2181), creating a highway stalling risk. Hyundai's legal compliance team reviews these logs daily.
The vehicle has experienced repeated transmission-related failures beginning at approximately 5,000 miles. The dashboard warning “transmission system error – check transmission oil immediately” first appeared while driving and was accompanied by sudden loss of power. When this occurs, the vehicle loses acceleration and drivability while in motion, creating a safety risk in traffic. The only way to temporarily clear the warning is to pull over, shut the vehicle off, and restart it. Photographs of the warning message were documented at approximately 6,738 miles on [xxx] and again at approximately 12,664 miles on [xxx]. The vehicle was returned to the selling dealer in massachusetts multiple times for the same issue. During the first visit, the dealer drove the vehicle approximately 19 miles but stated they could not duplicate the problem. During the second visit on or about 3/25/2025, the dealer kept the vehicle for approximately six days while providing a loaner vehicle, but again stated they could not duplicate the condition. The vehicle was later inspected by another Hyundai dealer in new hampshire on 8/19/2025 for the same dashboard warning and loss of power condition while driving. That dealer found the transmission fluid level below specification but stated they could not duplicate the warning message during inspection. Following that visit, the transmission warning did not reappear until [xxx], when the same “transmission system error – check transmission oil immediately” warning returned again while driving. On [xxx], the situation escalated into a possible rollaway event. While at an auto detailing facility, the vehicle was reportedly placed in park with the engine running after being repositioned. The operator stated the vehicle indicated it was in park. Moments later, after the operator exited the vehicle, the vehicle moved from its parked position and rolled into a building. The event was documented in writing by the detailing facility. Information redacted pursuant to the freedom of information a.
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lunged forward. In addition, the vehicle almost stalled. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that no fault codes were displayed. The contact was informed that the issues with the vehicle were just a case of bad luck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had occurred shortly after the vehicle was repaired under technical service bulletin: 9c2, in may 2026. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 74,558.
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all problems of the 2020 Hyundai Santa Fe
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This is in reference to the Hyundai 9c2 ecu software update for theta ii engines that have caused my 2017 Santa Fe sport to hesitate, surge and run poorly the first few minutes after a cold start! I contacted my dealership but they have not offered any resolution as of yet even though Hyundai corporate is well aware of the problems caused by the 9c2 software upgrade!.
The contact owns a 2020 Hyundai Santa Fe. The contact stated that he received an unknown service campaign from the manufacturer indicating that a software update for emissions was needed. The vehicle was taken to a dealer where an ecu update was completed and an np001-sc9c2 was installed for the engine and transmission. The contact stated that when his wife drove the vehicle home from the dealer, she noticed that something was wrong with the vehicle but did not specify the failures. The contact stated that the next day, while driving at an undisclosed speed, the vehicle hesitated and shifted improperly, and while depressing the brake, the vehicle accelerated forward. The contact stated that the failure persisted and became more prevalent in the morning after sitting overnight. The vehicle was then taken to the same dealer where a shift engine value reset, transmission value reset, shift adaptations were made (part number 95447-6g200). The vehicle was repaired, but the failure reoccurred the next morning and has persisted every morning thereafter. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 25,051.
Campaign 9c2 was installed on this vehicle and the now the vehicle is a danger to drive. My wife refuses to drive it as it bucks and jerks as well as the gas mileage has decreased from 35 highway to 28 highway. The fuel trims are way off on cold starts and the transmission now searches for the correct gear. Shifting back and forth. Just a slight touch of the accelerator and the car seems to jump forward which makes stop and go driving almost impossible.
While running errands around town, I noticed my 2023 sante fe 2. 5t was sluggish shifting out of first gear into second. The rpms revved to about 3k before the transmission shifted into 2nd. I didn't notice any problem shifting into 3rd and above. I drove to a gas station for fuel and shut off my car. When I started it and began to drive, I received an immediate warning to take the car to a dealer and the check engine light came on. The car had the same problem getting out of 1st gear at each of the traffic signals I got caught at on my way to the dealership about 2 miles away. The following day, the service department contacted me and determined I needed a new transmission due to the failure of the dual clutch electric high pressure oil pump in the transmission. They submitted a parts request and Hyundai approved a refurbished dct warranty replacement. The transmission only has 50200 miles on it I am second owner but the car was a cpo so I have full warranty coverage. I was given a loaner under Hyundai' warranty provisions. My main concern is that although this vehicle is a 2023 sante fe, it was put in service around August of 2022 and would therefore have the same transmission as the 2021 and 2022s covered under Hyundai recall 236, but this has yet to be acknowledged as far as I know. Please investigate my situation and consider further requirements of Hyundai! sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Service update 9c2. Car hesitates or slightly bucks on a cold start. No remedy to fix yet.
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving approximately 65 mph, the vehicle unexpectedly decelerated to 25 mph with a “vehicle will shut down” warning message displayed. The contact stated that the engine then began to shut down, and although the accelerator pedal was depressed, the vehicle failed to accelerate and stalled. The failure occurred on multiple occasions, requiring the vehicle to be towed each time. The vehicle was towed to the dealer; the vehicle was not diagnosed or repaired and the contact was informed that the failure could not be duplicated. The manufacturer was made aware of the failure and multiple cases were opened, the failure mileage was approximately 3,300.