Door Latch Problems of Hyundai Sonata - part 1

The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA campaign number: 10v070000 (latches/locks/linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.

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The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. The interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.

The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA campaign number: 21v619000 (latches/locks/linkages) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trunk latch was broken. The failure first occurred when the trunk would not open and the contact had to force it open. The trunk latch then broke, and the trunk would not close on its own. The contact had to tie down the trunk door in order for it to close. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was made aware of the failure and informed the contact that parts were not available and to take the vehicle to a dealer. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

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The contact owns a 2009 Hyundai Sonata. The contact stated that while his grandson was holding the inside rear driver's side door handle to exit the vehicle, the door handle cut his hand and he started bleeding abundantly. The contact and other family members were able to provide first aid to his grandson. The contact also stated that while holding the inside front passenger's side door handle to exit the vehicle, the door handle cut his hand. The contact immediately sought medical assistance at the nearest pharmacy. The contact stated that the vehicle doors handles shining coating had peeled off and the remaining part of the coating had curled up and formed sharp blades. The vehicle was taken to the dealer where it was diagnosed that all four door handles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would sent out a field technician to inspect the vehicle. The contact stated that the manufacturer followed up and inquired for his signature so they could proceed with the inspection of his vehicle. The failure mileage was approximately 90,000.

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The contact owned a 2011 Hyundai Sonata. While driving highway speeds, an abnormal noise could be heard from the front end of the vehicle. The contact also stated that the door latches failed, which allowed the doors to remain open even when the vehicle was in drive. The vehicle was taken to an independent mechanic who diagnosed that the door latches and the front coil springs were defective and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that they could not be of any assistance due to the VIN not being included in NHTSA campaign numbers: 10v070000(latches/locks/linkages) and 15v629000 (suspension). The contact was informed that NHTSA had issued out the recalls and they were regulated by the manufacturer. The approximate failure mileage was 135,000.

The contact owns a 2008 Hyundai Sonata. The contact stated that the latches on the rear passenger and driver side doors fractured. The vehicle was taken to an independent mechanic who diagnosed that the door latches needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

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The contact owns a 2011 Hyundai Sonata. The contact stated that the rear passenger side door failed to lock. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

The contact owns a 2010 Hyundai Sonata. The contact stated that all four door handles became fractured and separated from the doors. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,526.

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The contact owns a 2010 Hyundai Sonata. The contact stated that the exterior rear driver side door handle fractured. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 80,000.

Cpsc:i1430249a. 2010 Hyundai Sonata. Consumer stated the internals of the door handles on the car are made of a brittle, inferior plastic instead of metal. The consumer stated the door handles could easily break off, leaving the occupants in the vehicle trapped, in the event of an emergency. Two of the door handles broke off in one day, on the consumers vehicle.

The contact owns a 2010 Hyundai Sonata. The contact attempted to open the driver's side rear door when the exterior door handle fractured in half. The contact also mentioned that the passenger's side door handle became completely detached from the vehicle. The vehicle was not taken to a dealer for repairs. The manufacturer was not notified of the failure. The failure mileage was 60,700. Updated 11/05/lj updated 11/08/2013 updated 11/13/lj.

The contact owns a 2009 Hyundai Sonata. The contact stated that the interior door handle on the front driver's side fractured. The contact sustained a laceration to the left hand as a result of the failure. The contact did not seek medical treatment for the injury however. The vehicle was not taken to the dealer or repair shop. The VIN was unavailable. The manufacturer was made aware of the issue and provided no assistance. The current and the failure mileage was 36,500.

The contact owns a 2010 Hyundai Sonata. While in park, the front driver side door failed to latch. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was repaired; however, the failure recurred. The front driver and rear passenger side door handles fractured from the outside. The vehicle was taken back to the dealer where it was diagnosed that the door handles needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

The contact owns a 2007 Hyundai Sonata. The contact stated that while attempting to open the passenger side door, the door handle completely fractured. The contact took the vehicle to the dealer where he was advised that because the door handle was designed from plastic, the cold weather would cause the plastic to break. The vehicle was not repaired. The failure mileage was 40,000.

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The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the NHTSA campaign number: 10v070000 (latches/locks/linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.

2011 Hyundai Sonata: I had heard about the door latch recall on my new Sonata via news reports. I purchased this Sonata on Feb 16th,2010. So,I called and the dealer(st. Augustine Hyundai)said I wasn't included in the door latch recall. The dealer said there was 2 bulletins on my Sonata anyhow. #1,the ignition wire needs rerouting or it could become afraid. #2,the ecm computer needed re-programming at that time with an explanation that some new software from Hyundai when it arrived to the dealer,they would check the parameters of the ecm computer program. Now,I haven't to this date received any information regarding any of these 3 issues with my new 2011 Sonata from anyone in the mail? on 3/16/2010 yesterday I received a call from Hyundai USA corporation. The man said my car" is" affected now by the door latch recall. I didn't ask him about the other 2 bulletins mentioned by the dealer nor did he mention them to me. He said I would receive a letter about the door latch recall soon. But nothing again about the other 2 issues? I have been on hold for 45 mins once today and 35 mins yesterday and just hung up because its been too difficult getting anyone at Hyundai,the press(or speak) recall option to route ones call on phone or dept said its having high call volume due to recent recalls. I called st. Augustine Hyundai back yesterday and spoke to service manager and he said it's showing now about the door latch and the other 2 issues still exist like he told be weeks back already on the phone. I asked what needs reprogrammed with the ecm computer. He asked me to hold,came back and said if that isn't tended too. The engine could stall or the car might suddenly be able to go no faster then 20mph. This sounds unsafe and I haven't received any letter official from Hyundai corporation. If I'm driving and my car stalls or I'm on the freeway and the car drops from 70mph to 20mph without my desire to do so is unsafe?they supposedly spent 4 years developing the vehicle.

The contact owns a 2003 Hyundai Sonata. He received recall 09v171000 pertaining to rust on the frame. He was not satisfied with the method used to correct the recall repair. He stated that the manufacturer placed stickers on the door handle and that they were unfolding due to the temperature in his state. He also stated that since the stickers were metallic, they could possibly cut you if handled incorrectly. Neither the dealer nor the manufacturer were willing to assist any further and advised the contact to simply remove the stickers. The contact was not satisfied with their response. There were no failures at this time. The current mileage was 47,782.

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The contact owns a 2003 Hyundai Sonata. During a routine oil change the dealer repaired recall #09v171000, component: latches/locks/linkages:doors:latch Hyundai recall# 093. The repair consisted of placing a plastic cover on the door handle. The mileage was 42,193.

The contact owns a 2002 Hyundai Sonata. The vehicle was parked when the contact observed the interior front driver chrome door handle exhibited a cracking and separation. There was a sharp edge on the chrome plate surface. The driver injured a finger on the defective door handle. The vehicle was taken to an authorized dealer for inspection. There was a recall under NHTSA campaign id number 09v171000. The contact experienced the identical failures as mentioned in the recall defect. However, the VIN was excluded from the recall. The vehicle has not been repaired at this time. The failure mileage was unknown. The current mileage was 124,000. Js.

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The contact owns a 2004 Hyundai Sonata. In February 2009, the top edge of the interior door handle developed cracks. As a consequence she injured herself while opening the door. She took the vehicle to the dealership to be inspected and was told that the part for the repair would cost $70. 00. The vehicle had not been repaired to-date. Her model year was excluded from recall# 09v171000 & 09v317000 (latches/locks/linkages:doors:latch). The current mileage was approximately 36,000. The failure mileage was approximately 34,000.

See all problems of the 2004 Hyundai Sonata 🔎.

I have a 2004 Hyundai Sonata - same problem as with the 2002-2003 listed below - this should not have been closed. Recall campaign 09v171000 has 1 related investigation(s) NHTSA action number: pe08071 vehicle make / model: model year(s): Hyundai / Sonata 2002 manufacturer: Hyundai motor company component: latches/locks/linkages:doors:latch date investigation opened: December 15, 2008 date investigation closed: may 29, 2009 summary: the manufacturer has issued a safety recall notification as a result of this investigation. The recall affects 91,202 my 2002-2003 subject vehicles produced from January 28, 2002, through March 22, 2003. The vehicle recall population was defined by the manufacturer's use of a new supplier for the chrome plating process beginning in January 2002, and a production change in March 2003 to improve adhesion of the plating to the door handle. Vehicles being recalled represent 59 percent of the total my 2002-2003 production, but account for 91 percent of the consumer complaints received. The process change for my 2002 vehicles resulted in a dramatic increase in complaints (1200 percent on a per unit rate basis). My 2003 vehicles built after March 2003 production change showed a similar decline in the complaint rate. Based on the manufacturer's action, this investigation has been closed.

The contact owns a 2008 Hyundai Sonata. The contact stated that the ignition switch failed to work when attempting to turn the key over. The vehicle failed to start randomly on several occasions. In addition, the door latches failed to open from outside and inside the vehicle. The dealer and an independent mechanic were notified. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

The contact owns a 2002 Hyundai Sonata. The vehicle was parked when the contact observed that the front passenger and rear driver side interior door handles were defective. The chrome handles exhibited excessive cracks, peeling and sharp edges as a result of continuous use. The contact received a recall notification letter, NHTSA campaign id number 09v171000 (latches/locks/linkages;doors;latch). An authorized dealer performed the recall repairs. The front passenger and rear driver side door handles were replaced. The other two door handles were not defective and the technician affixed chrome tape on the handles, possibly to avoid the consequence. The contact was displeased with the tape remedy. The failure mileage was 25,000 and the current mileage was 54,000. Updated 9/23/09 updated 09/28/09.

The metallic tape finish on the passenger door handle is peeling off, creating sharp edges. This has resulted in several cuts to hand as it slides over the razor sharp edge when opening the door.

Passenger inside door handle peeling and leaving jagged edges that cut the hands. Two people have suffered cuts from this door handle.

: the contact stated while driving various speeds, the front passenger side airbag light intermittently illuminated indicating the passenger side airbag was inoperative. The vehicle was inspected by a dealer who duplicated the problem, but was unable to determine the exact cause of the air bag light illumination. The problem persisted, and the manufacturer was alerted. The drivers side door didn't lock automatically. Updated 11/21/06.

See all problems of the 2006 Hyundai Sonata 🔎.

2003 Hyundai Sonata 4 door sedan. Chrome is peeling from metal interior door handles at random such that passenger or driver will grasp handle to open door and several lacerations to hands and fingers will result. Lacerations are deep enough to release blood. I was a driver and passenger on separate occasions in same vehicle and cut right and left hands on both interior door handles. Upon first encountering peeling chrome on drivers side handle, the vehicle was returned to Hyundai dealership at 3675 sheridan drive amherst, new york (716) 835-8500. Said dealership replaced the driver side handle but did not replace any others. Subsequently, when opening the passenger side door on August 13, 2006, I cut my right hand in several locations resulting in a release of blood. My wife had also cut her hand on the driver side handle. Apparently Hyundai is aware of this issue which is a safety related manufacturing defect resulting from a defective plating / cleaning process prior to plating. Hyundai however, has not issued a voluntary recall of all vehicles for this reason. Plating defects such as this are process related and will be present in thousands of vehicles assembled. I am a experienced quality engineer and director and am knowledgeable of the plating process. . Read more...

The passenger window would not roll up, it got stuck in the middle of a rain storm. The passenger door will not open from the inside and the windshield wipers stopped working as well and replacing the fuse did not solve the problem.

See all problems of the 1998 Hyundai Sonata 🔎.

The contact owns a 2003 hyundia Sonata. The vehicle was parked when the contact observed that the interior front driver and passenger chrome door handle exhibited a crack and began to separate. There was also a sharp edge on the chrome plate surface. A passenger in the front seat sustained an injury to a finger on the defective door handle. The vehicle was taken to an authorized dealer for inspection. The vehicle was repaired under the NHTSA campaign id number 09v171000 (latches/locks/linkages:doors:latch). The recall remedy was insufficient and did not address the recall defect. The contact had concerns of the safety risk involved. The failure mileage was 30,000. The current mileage was 96,000.

The power locks are defective, when placing the key into the lock the passenger lock would not open, when the consumer was inside the vehicle ,the locking device would not lift.

See all problems of the 1997 Hyundai Sonata 🔎.

The drivers side door latch broke. Caller had to roll down the window to get the door opened. For about 6 months the handle had a hairline crack in it, and now the handle had 4 cracks. It is not strong enough to open the latch. Dealer and manufacturerr have not been contacted yet. Also caller had to replace all 4 of the window rollwers.

Follow up to complaint #10102430, pasenger door will not open from inside/outside, after removing inside door panel fished out a broken spring rusted through, was able to repair with $. 50 spring from local hardware store, checked drivers side and found same spring about to rust through, if Hyundai used stainless spring would have prevented problem, fell sorry for that person trying to seek medical help at a emergency room entrance when door won,t open, transmission also goes out of gear when after slowing for ez pass then slams into gear.

After closing passenger door it will not reopen, inside door handle appears not to engage linkage, passenger would not be able to exit vehicle in a emergency, other similar complaints on file with ntsb.

My car door caught on fire while I was driving. The insurance adjuster and the body repair technician both concluded after investigation that the fire appeared to be caused by a faulty door actuator. The dealer refused to correct the problem or even acknowledge or investigate the conclusions. I had to repair the problem out of my pocket. Nothing has been done to correct the failure by the dealer.

There are many things that have occurred to my Hyundai Sonata 98 since I got the car as of September 2003. I've had to pay over $700. 00 in transmission replacement costs, and fuel injection systems that had previously been fixed at the dealership while warranted (bob ciasulli Hyundai). In addition, the driver's side plastic door handle is no longer working which was supposedly fixed by the "dealer service station". Later I found out there has been a recall on most Hyundai 98 Sonata models for the plastic door latch. I am unable to get out of the driver's side. A safety hazard. And even more frustrated and tired of dealing with bob ciasulli's dealership.