Hyundai Tucson owners have reported 96 problems related to door latch (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Hyundai Tucson based on all problems reported for the Tucson.
The contact owns a 2016 Hyundai Tucson. The contact stated that the right-side rear door was jammed shut and did not open from the inside or the outside; however, the door had been jammed for a month. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
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all problems of the 2016 Hyundai Tucson
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Arrived home and went to open rear passenger door to remove recently purchased groceries and rear door will not open. I've tried locking, unlocking, trying to open from the inside and outside and door just won't open. Awaiting service appointment and diagnosis.
The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver’s and passenger’s side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
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all problems of the 2015 Hyundai Tucson
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The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.
The contact called on behave of the daughter driver. The driver owns a 2015 Hyundai Tucson. The contact stated while the driver's two passengers attempted to exit the vehicle, both doors were unable to open from the inside and outside. The passengers had to climb out the window to exit the vehicle. There were no failure warnings illuminated. The vehicle was taken to a local dealer; however, a diagnosis was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,700.
The contact owns a 2016 Hyundai Tucson. The contact stated the passenger door does not open from the inside or the outside. The contact did not take the vehicle to a dealer or an independent mechanic. The vehicle is not repaired. The manufacturer was not notified of the failure. The mileage was approximately 69,995.
The rear doors on both driver and passenger side will not open. They will not open from the outside or inside. This is a safety concern since I have children in car seats. I am not able to secure my children in their seats. My children are not able to exit my vehicle safely. If I were to be in a collision, first responders would not have access to my children. This is not the first Hyundai Tucson to have this problem as from further research, hundreds or owners have complained of this exact problem. Someone should be held responsible and accountable.
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, she attempted to open the front passenger's side door using the driver's side power door lock switch but it failed to unlock. The contact engaged the front passenger's side door lock switch but the door failed to unlock. The contact also stated that the door would not unlock from the outside. There were no warning lights illuminated. The contact continued to manipulate the door switches until the front passenger's side door unlocked. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
The passenger front door will not open from the outside once locked. It must be open from inside the car. This would be a safety concern if there was an accident and people were trying to get into the passenger side car. It seems from research that this is a known issue from Hyundai.
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the front driver’s, front passenger’s, and rear driver’s side windows would independently lower without warning. The contact stated that each window regulators had gradually failed over time. The contact then stated that while driving at approximately 65 mph, the passenger’s side front window shattered into tiny pieces and fell inside the vehicle. The contact was able to drive the vehicle home and had an independent mechanic come to her home to replace the front passenger’s side window. In addition, the contact stated that the rear passenger’s side door would fail to open from both inside and outside the vehicle. The contact had yet to notify either the dealer or the manufacturer of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.
Both of my rear doors will not open. It started with the rear passenger side door and as of two days ago now my rear driver side door will not open either. I am also having some problems with my driver door, sometimes it won’t open until the second try. I searched online and this seems to be a common problem. This is a safety concern, I am not sure how there isn’t a recall for this.
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, the contact attempted to open the rear driver’s side door from the inside and the door failed to open. The contact exited the vehicle from the rear passenger’s side door. The next day the contact attempted to open the door and the rear driver’s and passenger’s side door would not open. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Very common problem in the 2016 Hyundai Tucson that is a safety hazard. The locking mechanism becomes unresponsive and the doors can only be unlocked from within. The driver door in this vehicle specifically can no longer be unlocked from the outside. In case of an emergency situation the driver would ne be able to be pulled by opening the door, the window must be broken or someone else must enter the vehicle to unlock the driver side door from within, assuming the doors are unlocked.
Back rear doors do not unlock. No matter how many times you press the unlock button they just do not unlock. Nothing has been done to the doors or just started out of no where. This is a huge safety problem. If there is a crash or emergency there's no way for the back doors to open. It started with one door and now the second is doing the same thing. You have to either push the door in trying to get in or pull the door towards you if your trying to get out. I looked into this and there are several other complaints about the same thing.
I have to pull multiple times on the driver door handle before the door opens. Did research and found that the cable on the inside of the door handle may be over stretched causing the door to only open sometimes. This is a safety issue and there should be a recall. There are a lot of others complaints about this issue. Please issue a recall and take care of your customers.
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all problems of the 2017 Hyundai Tucson
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Rear passenger door will not open from inside or out. This happened with no warning. Grandchild was in rear seat and could not get out. This is a safety issue. The door actuators should be recalled.
Initially, a couple weeks ago my back passenger side door stopped opening consistently from the inside. Locking and unlocking the door repeatedly would fix it. Now, with the key or inside unlock buttons, the driver and passenger side front door will visibly unlock but not open from the outside until the car has been opened from the inside - meaning you have to crawl through the back to get your doors open. The doors do not always open from the inside, as well, across the board now. That’s a huge safety risk if there were an accident or fire.
This safety problem has now occurred twice. The passenger door is sticking and takes 5 or 6 times to pull on the handle to open the door. The door opens from the inside but not the outside. This same problem occurred in 2020 on the drivers door. The safety of others are put at risk because I have elderly parents that need to be transported and the door can not be open. This problem was reported to the dealer about a year ago since it occured on the other door(drivers door) of the car. The vehicle has only been inspected by the service department at the dealership. There were no warnings or messages prior to the problem failure.
Rear drivers side door latch is locked shut and will not open from the inside or outside. This is a safety issue because if someone is riding in the back seat and the vehicle was to start on fire or is in a crash and the person sitting there is unable to escape, due to the door being locked shut, they would die. I took the vehicle to the dealer and their solution was to replace the latch in the door. This door handle/latch has rarely been used and has been well taken care of.
Rear passenger and driver door handles do not open from the outside or the inside. I can hear the locks clicking but the handle just will not open the door from either side. Also, after unlocking my driver door handle, I have to pull it twice for it to open. This is a huge safety issue. I cannot have anyone ride in my backseat. It is essentially useless and it seems it is just a matter of time that my driver door handle go out also and I get stuck or cannot enter through my door. This is not normal wear and tear. . This is a malfunction and from what I have read is very widespread.
We have had 3 doors malfunction to the point where they can't be opened (even from the inside) and need to be repaired. This is a safety issue because it could prevent safe exit from the car in the event of an accident. This is a commonly reported issue with 2016 Tucsons and should be the subject of a recall. . Read more...
The contact owns a 2013 Hyundai Tucson. The contact stated that the rear driver’s side door would not open from either the inside or the outside of the vehicle without warning. The contact also stated that the trunk latch had once failed to open as needed without warning. The contact had taken the vehicle to a dealer to service a recall and was given an estimate to repair the door. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.
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all problems of the 2013 Hyundai Tucson
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The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.
Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.
In late 2020 my airbag had to be replaced for numerous malfunctions, at the same time my passenger side front door would not open on the first try with the key fob. 8 months later, now my driver door is doing the same thing and I'm no longer under warranty. It's ridiculous this isn't a recall with so many similar complaints. My doors unlock but still won't open until I tug on it numerous times. If it stops working completely it is a real safety hazard.
The doors are not opening. In some instanced both outside and inside the vehicle. The door handles are being pulled, but the door does not open. My wife is having the same issue with her vehicle which is the same make and model, just 1 year older model. This could represent a major danger to the occupants in an emergency if they cannot get into or out of the vehicle. After doing an online search about this manufactures defect, I have discovered that thousands of owners are having the same issue. I have also discovered that this issue was identified in korea and corrected there. Thank you for contacting Hyundai customer care center. We are sorry to hear about the concerns with the door acuator on your 2017 Hyundai Tucson. However, we would be happy to further assist you. We have determined your vehicle is affected by the following campaign: 195 - Tucson abs we have determined your vehicle is not currently affected by any other campaigns. . Read more...
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side and both rear passenger’s side doors failed to open using the door handles from the outside with door locks unlocked. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 24,000.
The back drivers side door will not open. Can not get child out of car in an emergency situation because the door can not be unlocked or opened. This seems to be a problem for other Hyundai tuscons. There was no warning about this issue. I went to open the door to let my child out and the door could not be opened.
The doors are failing. Eventually, the actuator fails and cables stretch due to use. The door cannot be opened from the inside nor the outside. In an emergency situation where a door needs to be opened from the exterior even when the doors are unlocked, an emergency responder would not be able to access the vehicle. Additionally, if the vehicle had an emergency situation where the occupants of the vehicle needed to disembark the vehicle, the vehicle doors do not open even though child locks are no engaged. This is a very serious and high risk of concern and issue and must be brought forward for review and resolved as soon as possible. Bringing this vehicle to the dealership for repairs does not always guarantee proper repair. If the actuators are at fault and that is being replaced with the same original equipment manufacture parts, this is going to be an ongoing issue possibly deadly.
Rear driver side door handle stuck and unable to open from outside or inside. Extremely unsafe due to not being able to exit the vehicle in case of fire or accident.
Rear passenger side door will not open from the inside or outside. Happened right after parking. Tried using the remote key and manually unlocking, flipped child safety lock on and off, nothing worked. The door won't budge. Passenger had to climb over our child's carseat to get out on the other side. Major safety hazard if the car were on fire or flipped over, especially for our child whose carseat is in the back. No warning or error message in the car. We've researched and found thousands of reports from other Hyundai Tucson 2016's with the same exact issue (often starting with one door and then spreading to all four others). I don't feel safe driving the car in case it spreads to the other doors. This needs to be a recall ASAP. Happy to have our car inspected if needed. Have not yet gone to a dealer but plan to soon.
2016 Hyundai Tucson rear passenger door is stuck closed. When door has been unlocked, door cannot be opened either from the inside or the outside of the vehicle using the door handles. The passenger becomes trapped inside the car and should something happen, they cannot exit the car immediately if needed. Someone on the outside of the car is unable to open the door to assist any passenger trapped inside. A dealer or independent service has not yet reproduced or confirmed the problem and I will be contacting my dealer to have them address the issue. However, after researching this problem, I found numerous posts complaining that this fix is very costly and it is possible that all four doors will experience this same problem soon. At this time, no manufacturer, police, insurance representatives or others have inspected the vehicle but based on the numerous complaints online, this issue should already be a recall on these vehicles. The only symptom was that the door did not open once it had been unlocked.
The driver side door will not open. . You can unlock with the fob or button on the door, or the mechanical key. The same issue will all methods. Inside or outside latch, but the handle will not open the door at all or there is a long delay. Very dangerous if you needed to exit the vehicle quickly.
1. Back passenger door won’t open from inside or outside 2. Aeb and bds sensor light stays on on the dashboard. No wreck and cleaned all sensors but warning lights remains on.
Latch assembly-rear door lh failed. Could not open door from outside or inside. Replaced on 06/26/2021 latch assembly-rear door rh failed. Could not open door from outside or inside. Replaced on 02/09/2018.
| Problem Category | Number of Problems |
|---|---|
| Door Latch problems | |
| Latches/locks/linkage problems | |
| Doors Lock problems | |
| Doors Latch Emergency Mechanical Release problems | |
| Hatchback/liftgate Lock problems | |
| Trunk Lid Latch problems | |
| Fueling/charging Door/hatch/port Latch/lock Release System problems |