Software Problems of Hyundai Veracruz

The contact owns a 2008 Hyundai Veracruz. The contact stated that the vehicle would not accelerate normally when she engaged the accelerator pedal. Recently, when accelerating approximately 42 mph, the vehicle hesitated and shifted into the neutral position. She took the vehicle to an authorized dealer several times where she was informed that the software was defective. The software was reprogrammed four times but the failure continued to occur and became progressively worse over time. The contact called the manufacturer who stated that they were working on the failure but offered no assistance when the complaint was filed. The current mileage is approximately 38,400. The failure mileage was approximately 34,000. Updated 10/28/10 the consumer stated the problem with the performance of the vehicle involved more than the automatic transmission. The problem includes the electronic software operating the vehicle. The vehicle has not stalled again, but it does continue to accelerate sporadically. The consumer stated during her last visit, the service department attempted to correct the problems. She was informed that a new transmission was installed and the software was reloaded again for the electronics controlling the vehicles performance. Updated 11/01/10.

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Since I purchase this vehicle I had three alternators installed and several batteries, I believe there is a short in the wires, but the company only wants to replace the parts. The problem is as you are driving with out warning the vehicle just shuts down on you. Thank god I was on locals streets both times and not a highway this happen 1st time 1/2010 then 9/7/2010 on this date got check engine turn out to be software error po300 random misfire but stall engine twice and now 8/10/2011 again alternator.

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