Tank Mounting problems of the 2003 Infiniti M45

2003 Infiniti M45. Consumer states fuel gauge failure the consumer stated she received a recall notice regarding a now recall item, in which she experienced and paid out of pocket for on September 3 , 2010. Recall # 12v088000. The consumer is seeking reimbursement in the amount of $ 516. 99. The consumer stated she ran out of gas, even though the gauge reflected more than 1/4 tank of gas. The dealer replaced the sender unit. When the consumer asked the dealer about reimbursement, she was informed the current fix for the problem was different than the work that was performed on her vehicle.

My Infiniti M45 2003 model is having issue with fuel gauge not showing correct amount of gas presence in the tank. Fuel gauge showed gas tank full when it is nearly empty or show empty when tank is full. Fuel gauge indication is very erratic and does not provide correct information. My wife had at least 2 times stops on highway with kids and called me to bring the gas due to faulty gauge. When I had this erratic behavior of fuel gauge during warranty period, I had taken it to the dealer that they never fixed and provided some explanations to avoid the situation and adjusted something to avoid the situation at that time. Once the warranty expired, dealer was ready to fix the issue with about $700 charge changing the readout cluster and fuel gauge sensor. Dealer ignored my constant complaint during warranty period. It seems this is a wide spread issue in many Infiniti 2003 M45 models and several Nissan models according to many online discussion groups. My car has now about 92300 miles and inaddition to fuel gauge faulty behavior, I also get the service engine soon light now. I have taken the car to a mechanic (not the dealer) and it was identified as fuel gauge senor issue and gave me about $700 estimate to fix it as dealer indicated on previous occasions. According to my online research and mechanic inputs, this is a known issue for Infiniti and Nissan models. It is very risky to drive the car with false sense of security, especially with kids not knowing the amount of gas in the tank. My constant complaint to the dealer had not been answered during warranty but now ready to fix it with a $700 price tag. This is not an isolated incident and need to be addressed with manufacturer by the authority that consumer requests have been ignored. Your direct involvement would be greatly appreciated.