Side/window Air Bag Problems of Jaguar XF

One day, while driving, a vehicle defect caused the driver-side airbag of my mom's 2011 Jaguar Xf to deploy, while the vehicle was in motion. There was no collision that prompted this explosion. A design fault of this magnitude caused the driver to lose control of the car. Luckily, a crash was avoided. This is a serious safety issue. Immediately, my mom took the car to the dealership. After running codes and speaking with a representative at the dealership, my mom was instructed to pay for this fault manufactured into her car. Further, no investigation was completed to determine if this deployment was a one-time occurrence or a fault in multiple cars. Jaguar has a legal and moral obligation of ensuring the safety of their customers.

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Takata recall - I wasn't notified by Jaguar of the recall for passenger side airbag. I checked the NHTSA database and was made aware of it. After taking my 2010 Xf to the nearest jag dealership, they checked the recall database and told me that my car is one of the recalled vehicles. But they did not replace my airbag and it has been 5 months and I still haven't heard from Jaguar about bringing my car back to be fixed.

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