Four problems related to lose power steering have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.
February 18, 2020, while driving I-95 n, doing the speed limit of 70 mph our vehicle lost power steering. �a warning light came on, it beeped, and signaled "service power steering". Immediately our vehicle violently jolted. �my husband was able to muscle the car to the side to the road. We shut the car off, turned it back on and regained power steering. Talk about a scary experience, we would lose and regain power steering in the middle of curves, abruptly jolting and shaking the steering wheel almost causing accidents. We made it to the dealer and left it for diagnostic. � February 22,2020, we left the dealership having our issue "repaired. �$3700 dollars later, we found out that our gearbox rack and pinion had gone bad causing loss of power steering and needed to be replaced. Note, the Cherokee barely has 37k miles on it! �in fear of loosing power steering again we serviced the vehicle. �this was 100% out of pocket expense as Chrysler fiat as well as the Jeep dealership declined any responsibility. � February 26,2020, just 4 days after having the vehicle "fixed" we lost power steering. �it was our worst nightmare all of again. We called Jeep, and with lack of concern, they advised us to take it back to service as it could now be a defective part installed in the vehicle. � February 28, 2020, is our second service appointment with Jeep, however we are afraid this is a deeper issue than meets the eye. We no longer feel safe and fear for catastrophic injury for us and others. �we fear for others that might potentially have this problem with their Cherokees. For anyone that is reading this, have your car looked at, you might not be as lucky as we were. God forbid we were on a switchback road and lost power steering in the middle of a sharp turn. We would have gone off the side of the mountain. Jeep needs to address this issue before anyone gets seriously inured.
Transmission failed while driving at about 60 mph on a highway. Lost power, lost power steering. Could barely steer car to the side of the road. Turned off, waited, restarted and it ran fine. Service transmission light came on for a while, then went off after about 50 miles. This happened for the second time on June 27, 2016. After the first time several months ago we took the vehicle to the dealership for a software update, this is really dangerous. Losing power and power steering while traveling down a highway at 60 mph could result in an accident if it happened in traffic. Luckily for us, traffic was light so we we able to get off the road on both times this has happened. Must be a software defect, as the engine is running fine.
Driving 80mph on highway when computer shut down, lost power steering, lost response from throttle, rpm went to 0, mph went to 0. Note on dash computer said to shift into desired gear when the car was already in drive. No check engine light came on.
Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following: cel on abs/brake lights on service parking brake on 4x4 system disabled odometer flashing upon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership. Chrysler claimed it was a bad abs module. I am filing a safety complaint for poor electrical design if an abs module has the ability to bring down the entire computer system in the 2014 Cherokee this can pose a serious hazard to all vehicle operators.