Two problems related to steering noise have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.
In cooler and cold temperatures the steering makes a grinding and dragging noise when turning the steering wheel both right and left. The Chrysler dealers have a technical service bulletin on this problem but when the strut is lubricated the problem reappears in a week or never goes away at all. The service technicians act like this is not a problem, but this type is issue does not go away, it just gets worse. Maybe the strut mounting bushings also need to be replaced or the struts themselves may need to be replaced on a proper vehicle recall by your agency. This noise happens with the vehicle both stationary and moving until warm up occurs after driving for 5 minutes or 4 miles. This happened when the car was brand new and every cold spell since.
The owner of a 2014 Jeep Cherokee latitude purchased this vehicle in may of 2014. Within 3 months I noticed having problems with the dash board with lights or instrument cluster not coming on when vehicle is started. I figured it was a fuse and did not immediately have a concern, but this has occurred at least three times. I take the car to the dealer and reported grinding noise when I turn steering wheel, dash lights going out, and concern of not receiving the gas mileage that I should be receiving. The dealer at Jeep Chrysler at local state diagnosed as the rack and pinion and needed to be replaced. I travel out of state and during my visit the dash board lights are out again and disables me not to see how fast I am going or how much gas is in the car. I take the car to the dealer and the dealer reports it's the instrument cluster.