general problems of the 2014 Jeep Cherokee - part 1

102 problems related to steering have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.

1 Steering problem

Failure Date: 02/12/2026

My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for ptu failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4wd and display "service 4wd" or "4wd system unavailable". Will my dealership fix this problem under a past recall?.

2 Steering problem

Failure Date: 08/26/2025

Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02c? talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.

3 Steering problem

Failure Date: 10/10/2024

The service parking brake warning pops up on start up (p)!, along with the engine light and the traction control light. A warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. Another message says restart car in park at zero speed, which the car is already in park & not moving. The car is not drivable when all of these are on. If I attempt to change gears, the gear light flashes & when the car shifts gears it is very loud. It is also hard to turn the wheel. The emergency park has also come on, in it's own, while driving. Almost killed me on the highway. Had also done it in my driveway, when starting to pull out. Also when the engine auto shifts, it makes like a whining noise. The engine sounds to go in overdrive whenever going down hills or up hills. Down is worse though. This has been doing this since I got the car in 2021. I expressed these issues to the place I bought the car from, just days after buying it, and they refused to fix anything even though it was under the 30 day warranty. They claimed no issues. I have proof of mentioning these issues, to the person who sold me the car through the dealership.

4 Steering problem

Failure Date: 09/12/2023

The vehicle turns off while running, all lights on dashboard turn off and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light svc 4wd turned on.

5 Steering problem

Failure Date: 08/25/2023

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren’t in a position to just let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall on it.

6 Steering problem

Failure Date: 04/28/2022

This is a flat tow vehicle that creates a death wobble when being towed behind RV, Jeep paid for first fix and has worked for 3 yrs. Now death wobble is back.

7 Steering problem

Failure Date: 04/15/2022

The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.

8 Steering problem

Failure Date: 03/06/2022

After filling my Jeep with gas this will cause the Jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well.

9 Steering problem

Failure Date: 12/25/2021

My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, tcs, srs, power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.

10 Steering problem

Failure Date: 11/02/2021

Wife and I were towing our 2014 Jeep Cherokee trailhawk behind our 28,000 lb motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our home base in ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the winter and we left for the south.

11 Steering problem

Failure Date: 09/29/2021

On several occasions returning from montana to missouri, while flat towing our Cherokee behind our motorhome, when driving on uneven pavement (typically when entering construction zones) the Jeep goes into a terrible wobble which can only be haulted by completely stopping. On one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. Only by the grace of god where we not involved in a collision or the cause of one. I have just learned in researching this site, that this has been a known and ongoing problem. Jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.

12 Steering problem

Failure Date: 09/17/2021

Transmission shifted from d to n by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I finally got it to engage. This is the second or third time this has happened! when going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (jeff wyler batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! now to see what the hell is going on with it now! do not buy a mopar vehicle! I highly suggest Honda, Hyundai, or Toyota!.

13 Steering problem

Failure Date: 08/12/2021

The contact owns a 2014 Jeep Cherokee. The contact stated that after shifting to park(p) with the engine running, the contact exited the vehicle and offloaded groceries. After returning to the vehicle and shifting into drive(d), the steering wheel seized and became difficult to operate. The vehicle was taken to the dealer where the battery was charged; however, after diagnosing the vehicle, the mechanic was unable to determine the cause of the failure. The contact stated that the vehicle then performed without failure for four days however, the failure then recurred. The vehicle was taken to another dealer to be diagnosed. The contact was informed that the brake pads needed to be replaced and the power steering module also needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

14 Steering problem

Failure Date: 01/12/2021

Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart.

15 Steering problem

Failure Date: 12/26/2020

Just bought this car from private owner, I asked of any recalls, she told me none at all. Didn't even have it a week and transmission stuck in neutral and couldn't remove the keys.

16 Steering problem

Failure Date: 12/08/2020

I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks. I was then asked if I had had any mechanical work done on my vehicle and I replied no since I hadn't had any work done other than maintenance. The manager then told me that I should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why I have several oil leaks.

17 Steering problem

Failure Date: 11/16/2020

Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. Happened several times between servicing. Several codes came up and were addressed but did not fix the problem. Codes were u0131, u0418, u0131-87, u0415 and u0428. No issue until car was serviced for the latest recall. Car with dealer. Say it's a complete electrical system repair. Not once have I had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.

18 Steering problem

Failure Date: 05/21/2020

Tl the contact owns a 2014 Jeep Cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive Chrysler Dodge Jeep ram (4611 avenue q, lubbock, TX 79412), but was not diagnosed. The mechanic updated the transmission control software under NHTSA campaign number: 19v447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.

19 Steering problem

Failure Date: 03/17/2020

Vechical lost speed, stalled, no power. Will not excell. Engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.

20 Steering problem

Failure Date: 12/28/2019

My daughters Jeep Cherokee sport 2. 4l at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift. " turning the key does nothing until we try multiple times.

21 Steering problem

Failure Date: 12/22/2019

My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and I cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.

22 Steering problem

Failure Date: 12/17/2019

Tl- the contact owns a 2014 Jeep Cherokee trailhawk 4x4. The contact stated while driving at various mph and attempting to make a turn the vehicle's steering wheeled unexpectedly locked up and was unable to release without warning. The contact stated she had to turn the vehicle completely off in order to reset the steering wheel lock. The vehicle was taken to a dealer for diagnosis (lithia Chrysler Dodge Jeep ram fiat of santa rosa 2727 dowd dr, santa rosa, CA 95407) however the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 29,000 tp.

23 Steering problem

Failure Date: 10/08/2019

When I'm on the highway going 65-75 and there's dips in the road my steering wheel and front tires shake out of control and I have to press the brake pedal to make it stop.

24 Steering problem

Failure Date: 09/28/2019

Engine seems to budge the car along with a popping noise when the gear shifts. Icons appear on my dash, gear blinks on dashboard and gear shifter, stiff steering wheel, hard time starting up and after the car is turned on the engine sometimes cuts off.

25 Steering problem

Failure Date: 08/19/2019

Was driving my 2014 Jeep Cherokee and a steering wheel with an exclamation icon popped up on the dash and I received a warning to service the power steering. Then a traction icon lit up and immediately the steering wheel stiffened and I couldn't steer; I was going 65mph on the highway! I attempted to troubleshoot the problem but it's electric power steering and there's no check engine light or codes to scan. I'm currently waiting for a flatbed to tow the Jeep back to the dealership where I bought the car less than 2 months ago. Chrysler said they've never heard of this issue and it's not part of any recall so this will be an additional expense to repair.

26 Steering problem

Failure Date: 05/30/2019

Almost died last week!! we purchased the Jeep Cherokee trailhawk new in 2014 with the full intent of towing it 4 wheels down behind our motor home. The owners manual for towing is very clear and we have been following the instructions as provided and as instructed by the Jeep dealership. Last Thursday night (may 30th 2019) on hwy 24 in kentucky we hit a rough patch of road and the Jeep went into a death wobble that brought the entire RV coach from 65 mph to a dead stop in the middle of the highway in the dark of night in heavy traffic!!! by god's grace only are we not dead!! no driver expects an RV to be parked on the highway (emergency flashers or not). We have been scared before with this at a lower speed of 30 to 40 mph, but never at full highway speed! we are terrified to tow this vehicle even thought the vehicle was clearly sold as tow-able. After researching on the internet about this, I find out it is a known issue with Jeep 2014 / 2015 models and that a electrical wiring harness is now required to tow the vehicle safely - however - Jeep wants to charge you for this part and install!!! this is pure evil on Jeeps part. They know of the issue and are pushing the repair off on the owner, when the vehicle was clearly advertised and sold as tow-able with no need for any adaptations. It is a miracle that no one has been killed due to their negligence in getting these vehicles repaired. I have not been notified by Jeep that my life is in danger. They have made no effort in rectifying this deadly situation or even letting me know about a potential solution. I have tried to fix the wobble independently by changing tires, balancing etc, only to learn through google that the Jeep is faulty in and of itself, that the steering is not powered correctly to keep the Jeep from going into a death wobble. This should be a recall and not the burden of the owner.

27 Steering problem

Failure Date: 04/10/2019

Tl- the contact owns a 2014 Jeep Cherokee. The contact stated while turning left from a stop light, the control arm and his left front tire turned completely to the left, preventing the vehicle to the right side. The contact parked the vehicle on the side of the road. The vehicle was tolled to local dealer elk grove Dodge Chrysler Jeep located 8575 laguna grove dr, elk grove, CA 95757, (916) 405-2600, where it has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000. Dp.

28 Steering problem

Failure Date: 03/15/2019

We have flat towed our Jeep according to manual since we purchased in 2014. On a few occasions we had intermittent wobbling of the motorhome which we thought was due to water in the motorhome's holding tanks. On recent trip we had traveled less than ten miles on the highway when our Jeep tow car began to swerve violently from side to side. We were driving straight between 55-60 mph with no on-board water. A driver behind us stopped and said there was something wrong with our Jeep since it was swerving violently from side to side, not the motorhome. We inspected everything and there were no flat tires and continued slowly. The event occurred repeatedly after we crossed a bridge or patch of rough highway. We eventually unhitched the Jeep and my wife followed behind the motorhome without incident. My wife later learned through social media that mopar issued a wiring harness to repair the lack of power to the steering system when the Jeep is flat towed. We were never warned of this issue by mopar and could have had a serious accident if we were towing with a smaller motorhome. We called mopar and they confirmed a repair kit was available but that it may void our extended warranty. We purchased the wiring harness but have not scheduled the repair. Also, we were told we must pay our $100 deductible for the repair. This is a safety issue for all Jeep owners that are unknowingly towing a Jeep that could go out-of-control at any moment. Please respond on actions being taken to warn other owners and make mopar accountable for their defective design. I am an engineer by trade and design processes that prevent safety and quality issues. Mopar is not being transparent with this dangerous problem lurking under the hood. I may be reached at craigwhitbeck@yahoo. Com for more information or 405-659-0580.

29 Steering problem

Failure Date: 03/08/2019

I am the owner of a 2014 Jeep Cherokee. In the two years since I've owned my car, I've experienced 30+ instances in which my car stops working in the middle of operation. It's happened while I've been driving on the interstate, in the middle of intersections, and just about every other type of road possible. It usually occurs after I make a turn or come to a hard stop. The car will immediately, and completely randomly, come to a stop. The wheel will no longer work, nor will the engine. It comes with no warning. I will then have to turn my car on and off several times before I can get it in motion again. I've taken it to multiple mechanics and the only solution seems to be to get an oil change, though I am not quite due for one when this happens. After research on the internet, I've found this is a common occurrence amongst Jeep owners and the car is eating through an abnormal amount of oil. Jeep is well aware of this problem and has done nothing to fix it. The Jeep dealers I've taken my car to don't give any alternatives to fixing this problem. This is extremely dangerous and it's only a matter of time before someone is killed or severely injured as a result of this.

30 Steering problem

Failure Date: 12/15/2018

Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but I videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me . I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4 . . Something needs to be done !!.

31 Steering problem

Failure Date: 10/02/2018

It vibrates it revs up when in gear it shakes code u11c2,u0001000,u04200,u010100,u000288,u012100.

32 Steering problem

Failure Date: 07/11/2018

At 42,500 miles the steering gear went down causing the car to say service parking brake, brakes, and transmission while I was driving down a city street. The power brakes and power steering stopped functioning at this time while I was driving.

33 Steering problem

Failure Date: 07/03/2018

According to owners manual and Jeep, this vehicle is designed and capable of being flat towed behind an RV. There was a supplemental document from Jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles, the Jeep will start violently wobbling when driving requiring the RV to fully stop in order to recover. On the two occasions, there was no warning. The first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb. Luckily there were no bikers or pedestrian at the time. The RV was traveling less than 25 mph on flat street roads. The first time we turned a hard right and was +200 from the turn. The second time we turned left and about +200 from the turn. The Jeep is configured with supplemental braking, lights, tow bar, and break away kit. We tow it with a 40' diesel pusher RV about 34k lbs. My request is to have Jeep make this fix mandatory instead of elective.

34 Steering problem

Failure Date: 05/23/2018

I'm having a few problems with my vehicle, I just bought it used with approximately 111,000 miles. My main concern is my steering wheel becoming very hard to turn while trying to park or ease out of parking. Every time I back out, it doesn't let me turn my wheel which was very difficult because I didn't want to hit anyone/anything. Also, this morning on 5/23/2018, all my lights on my dash board came on while on my way to work, and my steering wheel became stuck while cars were behind me. Luckily, it was in a residential neighborhood. I had to rotate the steering wheel very hard to pull over. I hope no one else goes through this while driving. This is very unsafe. Hope to find a resolution.

35 Steering problem

Failure Date: 08/18/2017

This compliant involves towing behind a motor home. On 3 occasions the tow vehicle did not track properly, the fronts wheels began to oscillate shaking the motor home violently creating a situation where the tow vehicle could break loose or cause the motor home to loose control. On first occasion after making a left turn the motor home began to shake violently from the back. I pulled over to inspect vehicle, a pedestrian who witnessed the event came over and said the front wheels of the tow vehicle (Jeep Cherokee) were oscillating from side to side and he witnessed both the tow vehicle and motor home shaking from side to side. On the second occasion I crossed over a double set of railroad tracks, going 25mph in a straight line, the tow vehicle wheels began to oscillate uncontrollably. After slowing to a complete stop, I could start again normally. The third time occurred on the freeway in a construction zone, I was traveling at 50 mph and went over uneven surface the tow vehicle again began to oscillate. I t was all I could do to hold RV straight as it was shaking violently. I had to come to a complete stop in freeway. The first occurrence was in sept 2015, the second in July 2017 and the third in August 2017. I have a 38 ft motor home, I believe if it was smaller I easily could have lost control, or the tow vehicle could tear loose from the motor home. When not towing the Jeep drives with no issues. I have a blu-ox tow bar and it was being towed as recommended by the manufacturer. I believe this vehicle could have a design flaw.



Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations