44 problems related to structure have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact attempted to disengage the parking brake, but the parking brake failed to respond as needed. The message "parking brake electrical failure" was displayed. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 23v338000 (electrical system, structure). The dealer informed the contact that the recall only covered the power liftgate module; however, the contact stated that the electric parking brake module was located next to the power liftgate module and had been exposed to water intrusion. The dealer diagnosed that the electric parking brake module, electrical connectors, and wiring needed to be replaced, and the dealer charged a repair fee. The contact declined to pay the fee. The vehicle was towed to pleasant valley auto, where the contact was informed that the electric parking brake module had failed and was corroded. The mechanic replaced the electric parking brake switch and module; however, the electric parking brake module needed to be reprogrammed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 200,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 20 mph, the emergency brake would engage on it's own. The vehicle emitted an unknown smell inside the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame was cracked. Water was seeping inside the vehicle. Water accumulated underneath the vehicle by the spare tire and burnt out the module that controls the emergency brake. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was approximately 47,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that while reversing, the parking brake unintendedly engaged, and the vehicle stalled. The vehicle was not taken to an independent mechanic or the dealer. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that there were cracks in the chassis, and the parking module had short-circuited. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system screen display and the instrument cluster had turned black. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. Parts distribution disconnect.
The contact owns a 2014 Jeep Cherokee. The contact stated while leaving the grocery store and attempting to close the liftgate, the liftgate failed to lock as intended. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 23v338000 (electrical system, structure) however, the failure persisted. The local dealer was contacted; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a complaint was filed. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer and an unknown dealer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. the contact received notification of NHTSA campaign number: 23v338000((electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact stated that the power liftgate was not engaged. The power liftgate warning light was illuminated. The instrument panel and interior lights remained illuminated and drained the battery. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Parts distribution disconnect.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear liftgate door was inoperable. The vehicle was taken to the local dealer who informed the contact that the failure was related to the recall. The failure mileage was 160,000. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact stated that while getting in the vehicle after a rainy day, the vehicle was filled with water in the front and rear passenger's side seat. The contact mentioned that water would enter through the sunroof when it would rain. The contact was removing the water from the vehicle with a bucket and stated that mildew and mold were growing due to the failure. The vehicle was taken to the dealer and it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
See attached document for complaint.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structurer) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the power liftgate failed to fully open and had to be manually closed. The failure mileage was 160,000. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the tailgate had failed to open after multiple attempts as a burnt wiring odor could be smelled within the vehicle's cabin. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee latitude. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2014 Jeep Cherokee. The contact stated that the NHTSA campaign number: was 23v338000 (electrical system, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the liftgate opened unintendedly. Several warning lights were illuminated. The contact also stated that the failure recurred while driving on a bumpy road surface. The local dealer was contacted. The contact that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the key fob failed to open the liftgate intermittently. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 44,000. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received recall notification of the NHTSA campaign number: 23v338000 (electrical system, structure) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
| Body problems | |
| Structure problems | |
| Hatchback/liftgate Support Device problems | |
| Door problems |