general problems of the 2015 Jeep Cherokee - part 2

I own 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000((electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The recall was announced in may of 2023. It is now February 2024. The only solution for this urgent recall is to park outside away from vehicles and buildings. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

Transmission issues since purchase. Chokes, shifts in and out of gear. Service shifter light. Dash lights go on and off.

My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm’s revved as high as if I’m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved.

We own and lease mostly Chrysler /Jeep products in our family. We currently have a wrangler, pacifica, Jeep Cherokee. Our 2015 Jeep Cherokee has shut down completely while driving 4 times. The first time this happened was a year ago and we thought it was a fluke. Recently it has happened 3 times so there is clearly an issue with this 2015 Jeep Cherokee and it is unsafe to drive until this matter is completely fixed or the car is replaced. We are fortunate that an accident did not occur during any of these times however the last incident came very close. Very frightening !! the vehicle is currently at rockland Jeep dealer and I am attaching the estimate we received which is over 5,000. 00. We have replaced the battery, changed the oil and have been without this vehicle for almost 2 months. We are hoping that Chrysler will pick up this expense since there were many recalls regarding this matter.

Parking brake engaged and had to be manually overridden to disengage. Upon further research on the internet and taking apart the rear I found a water leak from the power liftgate and the electronic power brake module to be corroded.

There is still no remedy for my vehicle, the rain water got inside my vehicle and made the seats/ carpet moldy and still smells like mold after 3 interior cleanings and months of keeping up with cleaning. Water still gets through. The back tailgate doesn’t work due to the recall and I’m not sure what to do. I would like the manufacturer to take it back and give me the amount I’ve paid for it through finance.

The service shifter light came on and there is an issue with that with Jeep cars.

The contact owns a 2015 Jeep Cherokee. The contact NHTSA campaign number: 23v338000 (electrical system, structure) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notifications of NHTSA campaign numbers: 20v343000 (power train) and 23v338000 (electrical system, structure). The contact stated that while driving 40 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was unsure if any warning lights were illuminated. The contact pulled over to the side of the road and turned off the vehicle, and Jeep roadside assistance was contacted. The vehicle was towed to the dealer, and the vehicle was repaired. The contact stated that on a separate occasion, the parking brake failed to disengage. The contact left the vehicle parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that on a separate occasion, the liftgate opened independently. Due to the failure, water entered the vehicle during a rainstorm. The contact stated that the liftgate failure persisted. The contact stated that there was mold on the seats, ceiling, dashboard, compartment area in the rear of the vehicle, and the spare tire location. The vehicle was taken to the dealer. The dealer refused to inspect or repair the vehicle due to safety concerns for their employees. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

No incident but ridiculous that Jeep/mopar cannot find a remedy for this urgent fire risk after 3 years - it's time to fix this so the vehicles can be parked safely in doors - or not at risk when person is driving car.

Service shifter light service shifter light came on and gear shift lights are all red; reverse, park, neutral, drive. Then a warning message flashed to service the air bag system and the 4wd needs servicing. This has happened three times. The first time it happened was at a stoplight. The second time it happened I could not leave a parking lot. The third time it happened I barley got it toy destination to park it. I have researched that this tends to be a problem with Jeeps.

When it rains water leaks into my cargo area filling up my spare tire well. It also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such . Last occured on or about.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have a recall for the electrical system due to a possibility of fire with or without the ignition on. I've called several dealerships to get this taken care of only to be told there is not a solution yet, that their waiting lists are backed up, that they can't help me, etc. , and I cannot get in touch with the manufacturer. This recall is serious enough that they recommend not to park it near any structures in case the vehicle catches on fire. Obviously, this vehicle is not safe to drive. I am wanting options in terms of replacing the vehicle which the dealerships and manufacturer are not being forthcoming with.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fire hazard with rear lift gate and car can not be parked in garage or close to house or other cars. No remedy from fca since may. This is unacceptable and an ongoing fire and safety hazard. May 11,2023 manufacturer recall number49a NHTSA recall number23v-338 recall statusrecall incomplete, remedy not yet available.

The contact owns a 2015 Jeep Cherokee. The contact received recall notification of the NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled while merging. The contact’s wife was able to coast the vehicle to safety then restarted the vehicle. All the warning lights illuminated. The contact then stated that the windshield wipers inadvertently turned on. The dealer was notified of the failure and the contact was informed that he would receive a call back to schedule an appointment however, the contact was not notified. The dealer also confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed to take the vehicle to the dealer. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

Jeep/Chrysler/fca/stellantis has known about an electrical problem with the tailgate lift for years. I now have received recall 49a requesting me ". . . To not park these vehicles inside of buildings or structures. . . " because of fire potential. I have been to my local Jeep dealer - no help! I called 800-Chrysler - no help! I called 844-253-2872 - no help! will Jeep/Chrysler/fca/stellantis reimburse me for damages from parking my Jeep outside, of course not! but, they don't mind damaging my vehicle since I have to pay for it and not them. Jeep/Chrysler/fca/stellantis needs a swift kick in the b__t and get this thing fixed. They have had years to fix is and are simply stonewalling the customers. Nhtsa please help.

Emergency parking brake would automatically engage. Service parking brake message on dash. Could not flat tow vehicle due to this problem. Dealer replaced epb module. Told me it showed corrosion. Still getting message after replacement. Further investigation showed water intrusion due to cracked body or leaking seal. Replaced wiring harness. I believe all of this is in same area that is in the lift gate recall and subject the same electrical fire dangers.

On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses’ garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage. The noises sounded like mechanical in nature. It almost sounded like a washing machine agitating. I opened my side door of the garage and saw a plum of grey smoke billowing from the engine’s hood. Then I saw what looked like sparks and very small flames coming from underneath the front engine. Within a split second, I got into my car and turned on the ignition. I saw no lights on the dashboard indicating that I had a problem. I proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as I could. Within seconds the flame grew larger. I then called 911 while waiting on the front lawn. I had 2 dogs inside the that I considered were safe. The police came first and then two fire trucks. By that point, the Jeep was completed engulfed in flames including the tires. The fire started in the front of the vehicle and worked its way back. The firemen distinguished the fire which took about 30 minutes from beginning to end. The heat from the fire melted the siding over my two car garage (garage is attached to the house) as well as the siding to right hand side of the home. Glass and debris began to catch fire and pop and spit into the yard. Let me just say that I’m a breast cancer survivor still going through treatment and was at home alone at the time when this happened as my husband was out of town. I’m not in 100% back to my old shelf. I’m absolutely in shock and devastated over the loss of the car. And I’m in more shock to think what would have happened if I hadn’t had the foresight to pull the car out of the driveway. I’m simply devastated.

The contact’s girlfriend owned a 2017 Jeep latitude. The contact stated that while his girlfriend was driving, she notified him that the trunk sensor warning light had illuminated indicating that the trunk was open however, the contact’s girlfriend stated that the trunk was not open. The contact then stated that while his girlfriend was entering the driveway, her daughter noticed that a fire had ignited at the rear vehicle’s trunk. The contact’s girlfriend was then notified by her daughter to exit the vehicle. The contact’s girlfriend exited the vehicle and attempted to extinguish the fire with a water hose however, the fire started to spread. The fire department was notified, and the fire was extinguished. No injuries were sustained. No medical attention was required. The contact was unsure if a police or fire report was filed. The vehicle was not diagnosed. The vehicle was damaged beyond repair. The vehicle was towed to the contact’s nephew’s lot. The contact was unaware that the VIN was included in the NHTSA campaign number: 23v338000 (electrical system, structure). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 147,565.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number:23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000(electrical system, structure) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure in which the electronic liftgate door would not open. The failure mileage was 76,000. Parts distribution disconnect.

Lift gate fire hazard recall. Cannot park near cars or in the garage.

The contact owns a Jeep Cherokee latitude. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the art to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was parked inside the garage, and she was unable to follow the manufacturer's instructions on how and where to park the vehicle due to inclement weather. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I've been waiting for months to fix the latest recall as part of the 'park outside' campaign, of which we received notice several months ago. This vehicle should never have been sold due to the 11 recalls it's had. I want out of this vehicle and loan. Please advise.

In June 2023, the consumer received a notice for NHTSA safety recall campaign no. 15v-826. The consumer made an appointment with the local dealer, but was advised that the remedy is not available at this time. Also , the consumer is concerned about the "park the vehicle outside" warning cited in the recall notice. The consumer proposes a prompt repair or the use of replacement vehicle until the recall is available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Electronic emergency brake locked up while reversing, just went on by itself, unable to move car and I couldn’t get it off or get in a gear to move the car at all I had myself and my grandbaby in the car at the time now the odometer is flashing and the “a” button that would shut engine off at a light, but no warning lights before this incident - a message is showing now “service emergency brake” along with the icons that go with the emergency brake I called Dodge service center from my car, no help, just suggested it be towed in -they said never heard of it doing that, has to be looked at been searching this problem seems I’m not the only one this has happened to.

Stellaris (fiat/Chrysler/Jeep) issued an urgent recall for my 2015 Jeep Cherokee trailhawk in may, 2023, related to the electric liftgate (recall 49a), notifying me that I should not park my vehicle indoors, as it can spontaneously catch fire. I can neither park in my garage at home (which violates my hoa terms) nor at work (which is underground) and be in compliance with the recall. I'm also unable to sell the vehicle back to the dealer. As of today, 1/29/2024, nine months later, I talked to both my local dealer and fca directly on their helpline. There is no repair available and fca confirmed by phone that there is 'no timeline available' for parts availability. This is unacceptable, as recall repairs should be completed in a timely fashion. I can be contacted at johncstrange@gmail. Com.

I am complaining regarding an unresolved recall issue. Its been since may 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.