general problems of the 2015 Jeep Cherokee - part 2

108 problems related to service brakes have been reported for the 2015 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Cherokee based on all problems reported for the 2015 Cherokee.

36 Service Brakes problem

Failure Date: 01/05/2023

Parking brake was randomly engaging. Currently engaged will not release. Mechanic id issue. Water intrusion in parking break module. Claims it’s a known issue but no recalls have been issued. Parts may be delayed 2 months.

37 Service Brakes problem

Failure Date: 01/01/2023

Parking brake module has completely locked up and the vehicle is undrivable.

38 Service Brakes problem

Failure Date: 01/01/2023

My brakes have totally locked up on my vehicle. The vehicle is undrivable at this point. I just have it sitting in the garage for now.

39 Service Brakes problem

Failure Date: 12/18/2022

I experienced an emergency parking brake malfunction while car was moving. Car suddenly had the message "service parking brake" while driving on the highway. Check engine, barking brake, and traction control lights all came on. Pulled off the highway to a shopping center and when putting the car in park, car was stuck in the middle of the road in park unable to change gears. Car was able to be disengaged only by overriding the gear in order to be moved to a safe location, but remained otherwise in park with the same "service parking brake" message. Dealer has mentioned that the brake module was corroded or shorted and the entire system needed to be replaced along with complete disassembly of shifting mechanism.

40 Service Brakes problem

Failure Date: 10/30/2022

I have a 2015 Jeep Cherokee trailhawk. It has been in the shop many times due to poor manufacturing and recalls. Prior to me purchasing the vehicle in may 2020, it was involved with a recall for a water leak and powerlift gate short due to water damage. It has leaked water into the hatch/ trunk area since I purchased it. I have spoken with 2 dealerships about the issue. The most recent was November 1, 2022 when it was left with rockwall Chrysler. My issue is that the electronic parking brake module was damaged to due heavy rain and the continued leak. On October 30, 2022, we were trying to leave in the Cherokee and the service brake warning light was on as well as service shifter. The vehicle was stuck due to a malfunctioning parking brake. After multiple attempts, the brake disengaged and I continued to work. October 31, when I started the vehicle the following warning/ service lights were on and remains service brake light (2 different lights) acc/fcw not available / service auto start/ stop unavailable/service airbag warning light (went off 11/3/22) 4wd unavailable/service on my drive home from work, the electronic parking brake engaged while I was turning across traffic and I almost was hit by a large delivery truck. Once I managed to get the vehicle to drive, it happened again on the highway service road and I was very close to being rear ended by an 18 wheeler that was driving behind me. The dealership did no repairs due to the $575. 00 charge I cannot pay to diagnose and do a leak test. I explained this was involved with a recall and they basically told me it was fixed in with canada or ohio and I needed to return to that dealer (I live in TX). Which is not possible because the vehicle is sitting in my drive way and will not move due to the brake being stuck on. I picked the unrepaired vehicle up on 11/3/22 and was advised its best to get rid of as soon as possible. The problem is that I owe roughly $13,000 on the Jeep. I cant afford this and a rental.

41 Service Brakes problem

Failure Date: 10/14/2022

Upon placing vehicle into park, the parking brake independently engaged and would not release. Car was not able to move. Brake calipers were locked into position. Manufacturer TSB: 08-060-16 based on repair invoices, it appears the electronic parking brake module is damaged by water leaking into the compartment. In case of inadvertent activation, the epb causes a stalling condition, bringing the subject vehicles to a stop. TSB 10191415 followed in may 2016, instructing dealers on replacing the subject module and inspecting the electrical connector for corrosion. The technical service bulletin states “the electronic parking brake module is located in the back left side of the cargo area interior, near the spare tire. ” the first model year of the kl-generation Cherokee has accumulated 2,187 complaints on the national highway traffic safety administration’s website. 11 of those complaints are filed under parking brake issues.

42 Service Brakes problem

Failure Date: 10/13/2022

Unknown I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the Jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the e break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #pe22009. I am currently awaiting a complete transmission replacement due to the defect.

43 Service Brakes problem

Failure Date: 10/05/2022

Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc. ) and damaged the circuitry. The repair shop called to explain this problem and noted that NHTSA had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

44 Service Brakes problem

Failure Date: 09/18/2022

Wheels locked up, unable to stop car. Wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. Could not change gears.

45 Service Brakes problem

Failure Date: 08/16/2022

About an hour into the morning commute, the vehicle was at a stop light when a warning bell chimed. The message on the dash read the emergency/park brake had automatically engaged and the light on the park brake indicated the brake was on. I turned it off. Prior to this incident, the braking system including the emergency/park brake functioned as expected. The vehicle has not been taken to the dealership yet.

46 Service Brakes problem

Failure Date: 08/06/2022

One day, out of the blue, a ton of warning lights came on after making a simple right turn onto another road. The "service transmission", "service park brake" and "service antilock brake system" message comes on and the abs warning light, the ((p))! parking warning light, the engine light, the traction control warning light, - there was also a lag of sorts just before the lights came on. The steering wheel felt very tight. I managed to pull over and wait a while and slowwwwly drove home. After taking it to my mechanic who explained their read just wont be accurate - it needs to go to Jeep, said their result had something to do with the coil? something behind the steering wheel? I had recently (3 months ago) had new brake pads on all four tires and rotors cut or whatever. A shop I've gone to a million times with no issues. There are hundreds of thousands of customers in the comment sections and Jeep forums complaining of the same issue and Jeep dealership mechanics telling them theyve never seen the issue before. Jeep needs to be fully investigated. For a lot. This obviously could cause a serious accident/death/cost me a shit ton of money for which theres seemingly no fix according to other Jeep owners.

47 Service Brakes problem

Failure Date: 07/26/2022

Parking brake activated while driving. I stalled. Was able to restart the vehicle and everything seems normal but my check engine light is on.

48 Service Brakes problem

Failure Date: 07/25/2022

Electronic parking break activated while driving. When attempting to turn left on a two way street electronic parking break activated by itself and locked the rear wheels. Car currently parked as I am unable to move it. Eps system will not release. Parking break still engaged.

49 Service Brakes problem

Failure Date: 07/12/2022

The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop. The parking brake is then unable to be released. When revving the engine in drive or reverse the parking brake stays engaged. Randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. This could also lead to a stall of the engine as well as that dangerous situation. The safety of myself and others are at risk with this issue. The problem has been confirmed by the dealer to be a failure to the parking brake module. The part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when I attempted to find and order this part. This is a common issue for the Jeep Cherokee. There were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

50 Service Brakes problem

Failure Date: 06/27/2022

In June 2022, my electronic parking brake engaged and would not unlock. On the dash, the parking brake light, the brake light and the stop/start light were all illuminated. I was unable to drive the vehicle. I had to have aaa tow it to the dealer to find out what was wrong with it. The dealer I took it to had to install a new parking brake module and rewire 32 pins on the new connector. They informed me that there was corrosion on the unit and did not find any water in the compartment area. My vehicle is a 2015 Jeep Cherokee and at the time of the repair it only had 40,649 miles on it. I had to pay right at $1,200. 00 for this repair and I feel I should be reimbursed from the manufacturer since the vehicle was only 7 years old and has low miles. This will happen again if they don't come up with a fix for it.

51 Service Brakes problem

Failure Date: 03/03/2022

Ever since I have owned the vehicle the brakes have shuddered causing the brake pedal and steering wheel to vibrate. I have replace the pads and rotors 3 times and have the same issue. It has been checked by 2 Jeep dealerships and by tooles garage in san carlos CA. No one can find the issue. I have looked online and have found far too many confirmed reports from people on forums and such having to same issue. All of them have simply replaced the brakes and rotors and service their brakes regularly in order to get rid of the scraping and shuddering experience. Which should not happen for approximately 40-50k miles and people are changing them in less than 15k. I am not the only person and I feel like there is something wrong with the braking system that so many people are complaining online for years about the exact same issue I have been dealing with. My wife uses the cat to drive our children to school and it does not feel safe to her while driving it. However we cannot purchase or trade in the car yet so we are at an impass. Please help.

52 Service Brakes problem

Failure Date: 11/19/2021

I’m following up from my previous complaint #11446148. They replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. While at the dealership, we were told the powertrain control module needed a reprogram per recall w20. Now the dealership is saying the traction and abs lights are on and the abs module won’t recognize the VIN number. This is a 2015 Jeep. There is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. The pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. Please investigate these issues. My car has been in the shop since October 19, 2021 which is almost 4 months. These repairs are extreme for a 6 year old vehicle.

53 Service Brakes problem

Failure Date: 09/02/2021

Vehicle shows parking brake on when I enter. It has never done this before. Drove down street to stop and put car in park, parking park comes on automatically? this started today sept. 7, 2021. On interstate going 70 mph vehicle bucked when I accelerated. On same trip, not in cruise control vehicle rpm's went up and down by itself. Proceeded to slow lane to stop. Once stopped I put car in park (no parking brake showed up) pushed on gas pedal to watch rpm's and transmission took its time coming back down. Left side of road hitting gas got to 45mph and vehicle bucked. Made load noise and bucked. The "bucking started on my 1st trip out of town, all loaded up for a work event. Going 65 mph down to exit ramp, accelerate and it bucked. Kids looked at me and said, "mom this better not have a transmission problem like the old car. " (GMC envoy 4x4 bought new trans & then engine needed to be replaced, but went car shopping) took vehicle back to carmax and they said the didn't notice a thing. They said you know the wheels make a lot of noise because they are big. Also, told me not to accelerate so fast! what? I bought this vehicle on mother's day 2019. Went to maryland to purchase it. Found out later that maryland doesn't do inspections every year. Too it to my local carmax and they gave it new brakes. I have an appointment with a Jeep certified dealer mechanics department on sept. 24, 2021. I will follow up with another note. I hope the transmission gets replaced because the problems I mentioned are on a forum that Jeep experts monitor and comment on as I see their icon/symbol. Thank you.

54 Service Brakes problem

Failure Date: 07/09/2021

Manual brakes light turn on, brake pedal gets hard, car wouldn’t stop.

55 Service Brakes problem

Failure Date: 05/26/2021

No previous issues with the vehicle until this incident. That morning on my way to work my check engine light came on. I called my husband and he said he would check it out that evening. Got to work fine. When I went to go home from work my car was acting strange. The ac or blower and the radio wouldn’t come on at all until after about 15 minutes of driving. About 5 minutes later my brakes wouldn’t work at all trying to stop at a light and I ended up crashing into a car that was completely stopped while going about 35mph. My front collision detection didn’t go off until I was about an inch away from the vehicle and the automatic emergency brake didn’t engage either and normally if a car is turning slowly 30 ft ahead it will slam on the brakes. Nothing worked and I am terrified to continue driving this vehicle.

56 Service Brakes problem

Failure Date: 03/15/2021

The Jeep Cherokee sport has a problem with the parking brake. I have a 2015 and says no recall but there should be a recall. It gets stuck on neutral in the middle of the road when I am pulling out of a parking space. There are multiple problems with this vehicle. I've taken it to three different people and no one knows what is wrong. The car turns off in the middle of the road while I am driving with the kids in the car! this is a major safety issue!!!!.

57 Service Brakes problem

Failure Date: 03/01/2021

This vehicle shows all recalls have been completed. However, every time it rains, the hatch compartment fills with water. 10/30/2022, my electronic parking brake light came on and the vehicle was stuck in park. Once we got the car home, I opened the hatch and removed the spare tire; there was standing water in the area from rain. This morning I was leaving for work an d the following lights came on; 1) service 4wd 2) service electronic parking brake 3) service airbags 4) service front collision system 5) service auto start stop 6) adaptive cruise control not available 7) cruise/ fcw unab=vailable- service required this vehicle has been a complete nightmare. I did record the event as we used a shop vac to remove the water. The service 4 wd light comes on and goes off randomly daily; the ptu was "flashed" but the problem continued. I have contacted the dealership only to be told all recalls are complete and I must pay for the additional repairs. I have contacted Jeep and have had zero resolutions.

58 Service Brakes problem

Failure Date: 10/18/2020

About a week ago from today (10/25/2020) my car started having issues starting up. Everything blinks on my dash and acts like it doesn't want to start up. It says to service brakes and service transmission. I bought this car with almost 90k miles almost 2 years ago and it has 122k miles, first time I've ever had a problem. I saw that there is a recall for the transmission I am just unsure what to do about it.

59 Service Brakes problem

Failure Date: 08/29/2020

On starting brake warning indicator came one dash. Brake indication light came on. Parking brake had not been applied. Shifted to reverse. Vehicle would not move. Shifted to drive. Vehicle moved forward. Drove to get gas. Parking brake again engaged by its self. Shifting from drive to reverse to drive and pressing gas and brake released with a jump of the vehicle. Vehicle parked until able to get to service center.

60 Service Brakes problem

Failure Date: 08/09/2020

When I go to put the the vehicle in park and reverse it wants to shift really hard, not really a shift but more of a jerk. It doesn’t happen every time but it does 50 percent of the time. There was this one time where I went to go put it in reverse and it wanted to rev more then usual. When it mainly shifts hard is when I first turn it on and start moving a couple feet it wants to fall on its face. We haven’t had any incidents in it yet but I wanted to see if I could get anything done before any. Me and my boyfriend travel a lot and when we are in traffic it has fallen on its face. There is a gas cap light that keeps coming on and I have replaced my gas cap 2 times.

61 Service Brakes problem

Failure Date: 07/15/2020

The service shifter alert comes on every time I start the car almost. It started perhaps a month ago or so. It was intermittent at first and restarting the vehicle would clear it often but has gotten worse overtime. It now occurs every time I start the vehicle. I worry that it may go out and the polar is very generic. That's called a couple of mechanics including dealer and they're equally generic about what it may be, and just to get it looked at will cost me $120 an hour. The only thing that was there within my power to troubleshoot was to make sure firmware was up-to-date and I have done that but the alert is still there.

62 Service Brakes problem

Failure Date: 03/13/2020

Had brakes and rotors replaced less than 6 months ago and now I'm being told that I need new front brakes and rotors again. There is chugging with my transmission, and a lot of vibration. I am unable to upload anything without having a mechanic take everything apart to expose it, and I can't afford that at this time.

63 Service Brakes problem

Failure Date: 01/11/2020

I was approaching a 4 way stop with my children in the vehicle, going approx. 10mph. I pressed on the brakes but was unable to stop, making me go through the intersection with vehicles turning into my lane. The brake pedal was rock solid and locked up, and was unable to be pressed. During that time the service elctronic braking light populated on my dashboard.

64 Service Brakes problem

Failure Date: 12/01/2019

I was leaving my condominium, soon after stepping the pedal, brake that message appeared on the on-board computer, then vehicle stopped walking. I was trying to call again, to park the same inside my parking space inside the condominium, started to make a very lucky noise and not calling, had to maneuver the vehicle without starting and still call a winch, to take to my reliable mechanic, that until today we can not find out what the problem is this vehicle, whenever we press the brake pedal, the message appears and does not start the vehicle.

65 Service Brakes problem

Failure Date: 11/13/2019

Electronic parking brake module connector water intrusion which causes the module to short out and the wiring harness corrosion. This causes the parking break to engage and disengage without warning. This also prompts an error that the 4wd is unavailable. Confirmed with patriot Jeep in oakland MD that the 4wd will not work on 11/18/2019. I was able to get my car to move from my driveway by putting my seat belt on and holding the break, and then pressing the gas to release the parking break. Mopar told me this was not covered under warranty, and I found numerous complaints on this issue. I was also able to find a bulletin published by mopar about this issue. It appears there is water getting into the vehicle causing corrosion which could lead to an accident if someones brake would engage, or 4wd would fail in inclement weather.

66 Service Brakes problem

Failure Date: 10/17/2019

While I was driving home from school, the "service parking brake" light came up on the dash. I pulled over and turned off the engine and turned it back on. The light did not come back on, so I didnt think it was an issue. Two days later I got into my car and turned on the engine and the light came on again. This time I was not able to remove the emergency parking brake. I had to search online and found out that the parking brake automatically comes off if you put your seat belt on and put the vehicle into d or r. Since this happened the lever to remove the parking break would not work at all. Every time I pressed the button, it said service parking brake. I also read online that a TSB was issued for this problem. The problem was that the parking brake module in the rear, as well as the harness needed to be replaced since it was corroded. How would something that is in the rear of the vehicle, hidden behind the side panels get corroded and have the owner be responsible for damages if this is something that should be placed in a location where it cannot get wet or corroded.

67 Service Brakes problem

Failure Date: 10/16/2019

I have 2015 Jeep Cherokee latitude. Sometimes check engine light comes on and then is gone after few hours or day. Some times message blinking "service park brake service transmission" then like something was wrong with system does not save clock time or a/c put me on heath and auto light does not stay on. Sometimes when I start the car and release the park bark brake car jumps hard two or three times and after I turn engine off without using parking brake and back on everything is fine. The car only has 55000 miles. I'm so afraid to drive car because don't know what can happened.

68 Service Brakes problem

Failure Date: 10/11/2019

We bought a 2015 Jeep Cherokee in 2016 and without being told of the issues with the transmissions issues. We have had our Jeep in the shop four times with transmissions issues of shifting hard and now going into neutral when in drive and the brakes going hard and the Jeep coming to a stop. The anit slide has now came on and the Jeep shakes . The updates came one day when I was getting onto the highway going 65 mph and the Jeep went to 30 mph with my grandkids in the car and two disels one behind me blowing the horn because he almost hit me and one to the side of me. My husband was coming home from a dr visit again the Jeep went into a neutral state while in the drive position and the Jeep stopped and he was almost hit then the Jeep jerked and went into gear so he went into a shopping center and had to stop and kill the Jeep and restart the Jeep to make the Jeep restart just to get it home. It went back to the shop that night! we have had the Jeep in the shop for hard shifting when taking off and now it is hard shifting when taking off and down shifting, anti slide randomly comes on, brakes are not properly stopping the car. Go to the dealer where we bought it and they only offered $7500 for it when we owe $15, 000 and this is so ridiculous. Called Jeep and awaiting a call, they stated they have to call the dealer. In the mean time I had to buy another car because ours is to unsafe to drive! the Jeep is sticking in gear and the tac meter is staying on 3 or 4. Then when you turn the Jeep off and turn it back on it may or may not work. We have backed it out of our driveway and put into drive and it shifts so hard into first and second gear. Now since the last time we picked it up from the shop the Jeep has now started loosing power when you attempt to drive. We have parked the Jeep and decided it isn't safe!.

69 Service Brakes problem

Failure Date: 10/10/2019

Was driving down the interstate at 70mph the engine abruptly shut off. The dashboard read "shift to p then desired gear". This has also happened when coming to a stop. Attempting to restart the engine causes the starter to run for about 45 seconds and then the engine will slowly sputter to life. This vehicle is unsafe and there are a massive amount of complaints about this spanning back over 4 years.

70 Service Brakes problem

Failure Date: 09/22/2019

Tl- the contact called on behalf of his friend who owns a 2015 Jeep Cherokee. The contact stated that the gear shifter would not engage in drive. The contact mentioned that the failure occurred when it rained. The vehicle was towed to carmax 16110 north fwy, houston, TX 77090 (281) 209-1333 where the contact was informed that the parking brake module needed to be replaced due to water getting into the compartment . The vehicle was not repaired. The contact referenced NHTSA campaign number: 15v826000 (electrical system, structure). The manufacturer was not made aware of the failure. The failure mileage was 115,000. Dr.



Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations