general problems of the 2016 Jeep Cherokee - part 2

No accident but my Jeep Cherokee has a gushing leak - oil housing filter is leaking oil straight into my engine - auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847. 70 - higher $800's to fix this. It is shown that there have been past recalls on other Jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 mph.

While I am driving my car feels like it shifts into neutral but I am still in park. No control of car and breaks. Then the dash says "shift into p then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but I cannot get an appointment for about a month.

Cracked windshield. No visible impact mark. Parked car at home and when came back out there was small crack coming from bottom driver side going up. Later on when actually driving the vehicle the crack randomly started getting bigger and went further up and then split to the side until reached edge of windshield.

The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the prndl lights up red. The alert says "service shifter. ".

After getting catalytic recall done my car has had delay and hesitation. The car is extremely hot underneath it and is loud while accelerating and idling. Have taken it back to the original dealership for the issue and they continue to say nothing is wrong.

Car hesitation to accelerate and jerks when driving from a start . Took it to the dealer and they couldn’t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

I own a 2016 Jeep grand Cherokee trailhawk (VIN 1c4pjmbs8gw143187) that just had a service shifter message and required a shifter replacement due to a faulty shifter. My Jeep was in-service as of October 2015 and it is my opinion that it should have been a part of the s28 recall on the grand Cherokees. I have requested reimbursement from Jeep and was told it would be denied because it was not under the covered VIN. I requested that the dealership keep the part in order to confirm it was the same defect, but they said it was already destroyed. I feel like Jeep did not do a wide enough recall to cover all vehicles with that defect and would ask for you to look into it and assist me with getting reimbursement for the costs incurred.

The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

My "service 4wd" light continues to come on and the shop said my ptu needs replaced but my VIN number isn't part of the recalls so it's going to cost me several thousand dollars.

I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help.

For months now I keep having something wrong not sure whats wrong either it’s engine, powertrain. It keeps doing different stuff. First it’s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won’t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn’t move almost like it was stuck in gear. I’ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn’t go down when I was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc I am worried it’s gonna cause me get hit. This been going on for couple years and I am about ready to trade my Jeep in for different dealer.

Tire and brake , bear , park brake etc less 6 month issue.

Blower module, a/c module and yes it’s available anytime. For starters my a/c doesn’t work completely and I have a newborn that cannot be in this vehicle due to that issue. Also with my first encounter with the issue, my car turned off and all the lights came on then turned off and warned that autostart/stop didn’t work, and my emergency brakes didn’t work along with my traction control. The a/c error has be confirmed by a dealer for me, but they said it was rare for a bunch of electronics to go out with it. The vehicle has not been looked yet by a manufacturer dealer due to money being tight. The car stopped working for about 5 minutes with my brother inside the vehicle. The lights flashed on then threw out all those warnings I had mentioned up top.

Ptu. Car jumps while in park.

Nhsta website states form approved: omb no. 2127-0008; expires 08/31/2021 located top right hand corner of complaint page. It is unknown if all reports being made are being validated. Attempts to make contact about this have been unsuccessful and no emails replied to. Informed my stated attorney general. No reply was received.

Received message on dashboard service transmission after 22,700 miles and bringing car to delearship where car was purchased and has been serviced I was just informed transmission is out need new transmission. This is my second Jeep at the same dealership with transmission being a faulty one, also with less than 25,000 miles.

Let's start with my vehicle was first in the shop back in February for a failed brake line. Some how it failed. Then my thermoset unit failed. Not sure why on that either. Then they noticed some other issues were fixed. I got my vehicle back. A few days later my vehicle was back in the shop because my transmission kept doing something causing me to keep getting kicked out of gear causing me to stop in the middle of the intersections which could have caused an accident. I lost my acceleration control and while driving I kept losing traction. Then supposedly fixed it. Then the same day I got it back I had to send it back to dealership due to the transmission kept getting kicked out of gear causing me to get stuck in the middle of an intersection. They finally towed it. Apparantly they need a part which is currently on back order for some unknown reason.

While driving, when attempting to accelerate, the vehicle dies. Have to pull over, shift into park and attempt to restart. Sometimes restarts quickly, sometimes you have to crank and crank. Also dies if you have to stop suddenly. Example, when someone pulls out in front of you or changes lane/swerves in front of you. Problem was intermittent, in cold weather, when vehicle was cold. Now, it is likely to happen at any time. This creates a dangerous situation, trying to get off of the road when it dies. Check engine light is on, and "lightning bolt" dash light comes on when vehicle stalls. Ran diagnostic - revealed no code.

My "service shifter" light keeps coming on. I have had it looked at 2 different times before. I have owned the vehicle for almost 2 years, and has done it after the 2nd month of having it.

I have a failed power transfer unit (ptu) 4wd light is on. This should be considered a recall I found that thousands of Jeep owners have this same issue.

The ptu failed in my 2016 Jeep Cherokee. This was diagnosed when the svc 4wd light came on in September. The problem code is c14a7-97. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. However, my VIN number was not included in those recalled by Chrysler. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. It is now two months later and the part is still not available. I’m told that at this point the part won’t be available until January. The vehicle transmission began making noises over the weekend related to the ptu. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part.

My dash is bubbling up. The topsy the windshield needs replacing.

I’ve had this vehicle for a few years now and at the time of purchase the vehicle had 16,000-18,000 miles on it. It’s a 2016 and I believe I purchased the vehicle in 2019 so I’ve had it for about three years now. I didn’t really start to pay any attention to the shaking/shimmy/wobble that the vehicle has until about a year after I purchased it because at first it wasn’t nearly as noticeable as it is today and I had just upgraded from a cheap little chevy cobalt that was a beater and the Jeep was a huge upgrade and improvement from that vehicle causing me to gloss over the problem initially. The problem seems to get worse over time and regardless of me getting new tires, getting them balanced and alignments the same shaking/wobbling/shimmying persists. No issues can be determined that would cause the problem and I am told that the shaking is normal upon reaching higher speeds or that the complaint cannot be replicated. The shaking starts anytime I begin to reach speeds around 45 mph and higher and then seem to stop once reaching speeds around 65 mph . To test further I’ve reached speeds of around 80 mph and again the shaking starts once you get around 70 mph but does not stop shaking when letting off of the accelerator as it does at speeds of 65 mph and lower but instead continues to shake while both pressing the accelerator and letting off of the accelerator becoming worse if you apply the brakes. The shake seems to come from only the front wheels and is violent enough of a shake that it can be visibly witnessed and also felt by looking at the steering wheel and holding onto the steering wheel. Issue persist and has not been resolved. Tires also show uneven and irregular wear on the tread of both front wheels. Front tires need to be replaced more frequently than the rear tires. Rear tires always seem to look almost new while the front tires look as if they weren’t changed at the same time as the rear tires. Not consistent with what would be considered normal.

This is directly copied from the nhsta. Gov website in regulars to recall repairs. This is false information. The car has not had the emission recall completed. The item has been on back order since the notice was mailed to me. On first attempt Jeep dealership o brian in greenwood indiana says the part is back ordered. There is a national shortage. They can not complete repair. Refuses to note my account that I contacted them for repair. 14 months when first. 2nd attempt the part is still back ordered and they are un aware of when the part will become available. They are booked 7 months out for repair as the item becomes available: 3rd attempt Jeep dealership washington st indianapolis. Dealer says. 4-6 months for repair and asks me if I need the vehicle. I said yes it’s my car, my transportation. I’m am offered to leave the car on the lot and they will try to fit it in when they can. They will not offer a car to use while mine is waiting on the lot. 4th attempt still I am told at Jeep greenwood 3-4 months but I can leave the car and they will get to it eventually. I decline. I call fca October 2022. Inform them that I have been making contact and no one is able to fix the car. I explain the vehicles decline over the past months. I tell them my emission warranty was ending within 200 mil. Abd asked what do I do. They told me to park the car and not use it. They won’t note my acct that I contacted them trying to avoid the end of warranty loss. They won’t pay for rental car while mine is parked to avoid miles as that was there only solution. They would not call the dealerships to force a service appt. Also refuse to tell me the TSB bulletins associated with my VIN. I asked them to note all the cars issues I am experiencing. I was told to tell a dealership. I even mentioned the cruise control not disengaging and increasing instead. Water leaking in the back on electrical. No reply nada recall data refreshed on Mar 11,2023 0 unrepaired recalls associated with this VIN.

Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. This seems to be a frequent issue going on with other Jeeps. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears.

I have owned my 2016 Jeep Cherokee limited for a little over two years. I have had it to a dealership twice now for the service shifter light coming on. The first time it was covered under warranty, the second time it was covered by the dealership because it was only a couple months later. It is now coming back on again and the dealership said that if it happened again I would have to pay for it the next time.

I brought in my vehicle for the power train update recall and it triggered my shifter light to come on which now they are saying is the shifter bezel and harness and I have to pay out of pocket for. It was not on prior to the recall software update for the power train.

1. Unknown component/system failure. It is available for inspection on request. 2. My vehicle will randomly flash an error message while driving "shift to park and then select desired gear. " as this error message is displayed, the engine stops while driving. The car is seemingly forced into neutral. Sometimes it will start again immediately. Sometimes it takes several minutes. It happens completely randomly. It is incredibly dangerous, especially when driving on the highway. I have been lucky that no one has crashed into me yet. 3. I have not had my own vehicle checked for this issues as I am not confident that the solution will be found. I have found hundreds of other Jeep owners (various years/models) in online forums complaining about the same issue. The dealerships and service centers have not been able to find a fix, or even identify what the problem is. 4. No 5. Warning message reads something like: "shift to park and then select desired gear. " this has been appearing randomly while driving. This is an obvious issue with the Jeeps that I am certain Chrysler must be aware of. I have spent a lot of money on this car, and I am terrified to drive my young children to daycare. I am terrified to drive to work. I need this issue investigated, and I need a resolution. Hundreds, if not thousands, of Jeep owners need a resolution.

The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. They attempted to update the software of the dtcm and it is up to date. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. The warning message began the week of August 1st and I scheduled the first available service appointment. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto maker’s recall number is w47 and the national highway traffic safety administration (NHTSA)’s recall campaign number is 20v343. However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries.

Vehicle stalled out while driving.

4wd service light on. Diagnostic and servicing reveals blocked ptu. There is a recall for it, but it’s VIN specific and my Jeep is not covered.

Car drives when it wants, stops when it wants, all lights on dash come on.

Our Jeep started displaying and error stating "vehicle needs to be stopped to shift" and after this error would display the engine would cut off. We took it to the dealership and we were told that the shifter bezel needed to be replaced. It was replaced in March. We we driving our car again on 5/8/22 and error code said "service shifter now" so we went back to the dealership and they are saying the shifter needs replaced a second time.

Driving down the highway the service shifter just pops up.

The car has been stalling when the fuel level reaches the half point for over a year now. Now it is stalling at any time regardless of the fuel line level. Recalls completed and up to date. Informed it was a software issue. Car still performing the same after recall.