Three problems related to engine knocking noise have been reported for the 2019 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Cherokee based on all problems reported for the 2019 Cherokee.
My Jeep has been in the shop 5 times in the last 6 months. The engine stalls out and the engine makes a knocking sound. This morning, 12/20/22, I was driving to work and went to slow down for a red light and the emergency break engaged and the Jeep stalled out. I was almost rear ended and could have been injured. Now the Jeep is dinging and the indicator light is flashing saying" service park break". . The dealership I bought my car from refuses to assist me anymore and I am at a loss.
When my vehicle is in motion, driving through city streets, and I try to apply the break it accelerates instead. The rpm's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and I do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in Nov of 2018 this same vehicle from one week of purchase would stall while I was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time I will not be able to stop the car before causing an accident.
Tl the contact owns a 2019 Jeep Cherokee. While the vehicle was making turns or idling at stop signs, it lost power and stalled. In addition, the vehicle failed to accelerate and there was an abnormal knocking noise emerging from the engine. There were no warning indicators illuminated. The vehicle was taken to 1-5 Chrysler Jeep Dodge ram (1560 NW state Ave, chehalis, wa 98532, (360) 748-1717) to be diagnosed, but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted via certified mail, but there was no response. The failure mileage was 11,131.