Two problems related to lose power steering have been reported for the 2019 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Cherokee based on all problems reported for the 2019 Cherokee.
When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash. Shortly after I lose power steering. This has happened three times. Very dangerous since you can lose control of vechicle. I have been able to pull over and shut down and restart vechicle to regain control. Seems to happen randomly. Brought to dealor after two times. They flashed and updated software,so they told me. Happened again after about 7-10 days. Very dangerous. Vechicle under warranty. Jeep does not seem to know the cause or the solution. Please help before something happens to somebody. Vechicle was travelling straight,in motion. When stopped at light or sign,could not turn. Power steering was lost. Engine still on,but no turning or steering function. Happened once on highway,and twice on city streets.
This is the third time we have had an issue with my wife's Jeep. 2019 Jeep Cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to Jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new Jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new Jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.