Two problems related to transfer case have been reported for the 2019 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Cherokee based on all problems reported for the 2019 Cherokee.
I have a 2019 Jeep Cherokee with only 30,000 miles. The car is mostly used to drive to and from work. Nothing crazy. The svc 4wd light came on. I took it to a Jeep dealership. They said, “transfer case - clutch pressure regulating solenoid: c14a7-97 - ptu motor-component or system operation obstructed or blocked, found that the transfer case collar splines are gone, we need to replace the transfer case assembly. ” like others have posted, a similar recall was issued but they said it doesn’t apply to my car. However, so many people are having this issue the parts are on back order. They want to charge $13,000 to fix it. How is this possible with a car that has only 30,000 miles, no accidents, and regular maintenance?.
Service light on dash "svc 4wd" took it to the dealership, and they told me in 30 minutes it was the transfer case gone bad. 2014-17 had a recall on the same issue, and they already knew what was wrong with it. Your 2019 was not included with this recall yet, but it is going to cost your $3,500 for us to fix it. A full diagnoses requires the transfer case to be remove and a test to see if the gears turn, and that is a 4. 5 hour labor job. This was not done, because the dealership already knew the transfer case was faulty. I called Jeep and opened a case # 78851829, but they told me it was VIN# sensitive and the 2019 Cherokees have not been added to the recall for the 2014-17 yet. Save my receipts, so I can be reimburst on this model is added.