Front Seat Belt problems of the 2006 Jeep Commander

The contact owns 2006 Jeep Commander. The contact stated while entering their vehicle and attempting to connect the front driver seat belt, it would not connect into the buckle. The contact had attempted several times to connect the seat belt until they pressed on the release lever on the seat belt to hook into place in the buckle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was approximate 180,000.