Rear Seat Belt problems of the 2006 Jeep Commander

The contact owns a 2006 Jeep Commander. The contact stated that the rear seat belts failed to buckle. Also, the front driver and passenger side head rests failed to push up. The failure recurred multiple times. The vehicle was not taken to dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not provided. The failure mileage was 148,000.