Camera System problems of the 2018 Jeep Compass

The contact owns a 2018 Jeep Compass. The contact stated that while reversing, the rearview camera failed to operate intermittently. The dealer was made aware of the failure but informed the contact that the warranty had expired and there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 15,000.