Electrical Infotainment Video (touch)screen/monitor/unit problems of the 2018 Jeep Compass

Uconnect screen/ no available back up camera has ceased to work due to condition of screen faulty thermal glue visable navigation unusable phone calls made by the system with no human interaction repeatedly operatior distraction is occuring due to these issues screen delamination screen is black or displays color block lines back up camera is not able to be used calls are made by the system on its own repeatedly changes heating climate control on its own while operating vehicle.

The component that is failing is the interior screen. It is glitching alot to the point I can't change the station or use the screen for assistance when backing in to parking spots. My safety was at risk when I was backing up then all of a sudden it started glitching. I brought it to the dealerships attention but I haven't been to my scheduled appointment yet to get the matter fixed. No, the vehicle has not been inspected by the manufacturer, police, insurance or other representatives. There were no warning lamps, messages or other symptoms that led up to the glitching issue with the screen. The glitching been happening for about a month now.

The contact owns a 2018 Jeep Compass. The contact stated that the infotainment screen would occasionally independently operate or fail to operate as needed without warning. Due to the failure, various safety features including the defroster could not be used as needed. The contact had initially called the maker of the infotainment screen and she was informed that a case had been opened regarding the failure; however, the manufacturer had not helped regarding the failure. The vehicle manufacturer was then notified of the failure and referred her to a local dealer and the NHTSA. The contact then notified the dealer and made an appointment for service. The vehicle had yet to be repaired. The failure mileage was approximately 42,000.