general problems of the 2018 Jeep Compass - part 1

Issue occurs in [xxx] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving I stopped at a light and an issues occurred where my stop start light appeared on dashboard. The car turned off for a minute and eventually started back up.

Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially during acceleration. It jerking movement. My car will shift into neutral by itself and sometimes it won't even shift into gear at all when trying to put it into drive.

Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened twice, but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.

Warning lamp:"stop safely. Vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for Jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.

Car starts just fine, I let it warm up, it idles just fine. It is a 6 speed manual, I can reverse out of my driveway and drive 1 block to the stop sign and the car will stall immediately. This has happened more than 10 times in the past month. I have replaced the spark plugs as of yesterday 1/14/2026 and it ran fine all day through busy city and many purposely made stops along my drive and back home. Today 1/15/2026 I went to go to our gas station in town, and the car stalled again at the same stop sign. This time, it would not restart, it shut itself down, and I had to open the drivers door and close it for it tonregister the carvwas shutnoff, and then attempted to restart. No go. We tried the old fashioned push start and pop the clutch and this failed also. I ended up holding the pedal down for it to even sputter. I then waited a minute and retried starting the engine. It sputtered so much I had to give it more gas to keep it running. I made it back to my house and it died turning into the driveway. It will be parked until a solution can be found.

-infotainment/radio failure. Not available for inspection: its whereabouts are unknown to this driver-has been given to Jeep/mopar. -backup camera intermittently working: would freeze up while the car was actively in reverse. While driving (vehicle in forward) backup camera would turn on & show footage of the car in reverse from much earlier in the day (>7 minutes have passed since reversing the car). Safety risk to self/others as the back up camera was inoperable while in reverse. -radio remained on despite the car being off, driver & passenger entering & exiting multiple times, locking/unlocking the car, etc. It stayed on 18 minutes before this driver shut it off manually. Safety risk to self/others as the car battery was at risk of being drained despite the car being off. -problem was diagnosed & radio replaced by Jeep dealership. -no inspection by police or insurance. Radio was replaced before it could produce real safety events -no warnings available/applicable. Problem began intermittently & then became a daily issue.

When my oil gets low, my car shuts off in the middle of the highway. Also, when I turn my wheels, it's making a very loud clicking noise.

Rotator/control arm issue.

Sunroof exploded outwards while driving, took no damage from debris or flying objects.

Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.

My 2018 Jeep Compass has an oil pump issue it seems. I read about previous scenarios and forums that had issues with this vehicle like mine. I would drive the vehicle and not within 5 minutes it will turn off half way down the road in the middle of an intersection that could have caused the lives of others and my child and myself. This vehicle is not safe at all! I have contacted and informed the dealership on multiple times about this issue.

I took my vehicle to a dealership for diagnostic and was told the lower control arm in front is making noise. They want over $700 for labor alone. I looked up the issue online and saw a recall but my VIN isn't on the list so they won't fix it. Please add my VIN because the issue is apparent.

My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and “service stop-start system” were on. 12 hours later, when I left work, only the “service stop-start system” was on.

When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.

Unknown but the vehicle only has 30,000 miles and the back up camera is mostly blacked out. I feel is is a safety concern Jeep isn't fixing even out of warrenty or acknowledging. After reading numerous forums on this problem, there are quite a few yr models that are affected. The cost to replace a screen is so much. Also the u joints went bad and the dealer said it's a flaw also and I paid to have replaced under 30,000 miles. Thank you; [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Hello,2018 Jeep Compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these Jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?.

August 14, 2024 - the vehicle stalled while driving. It restarted 30 minutes later and was taken to the helfman Dodge Chrysler Jeep ram fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - vehicle stalled. The engine could not start. To be towed to a service station.

The touchscreen lcd on my Jeep Compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.

Main issue 1) my 2018 Jeep Compass has a very high coolant temperature issue, temperature will exceed 256 also transmission temperatures will exceed 210 my dashboard coolant icon appears and says coolant temperature too high power engine off issue 2) a! on off power option the person who invented the power on / off a! option need to br serving a life sentence in prison, this “energy efficientoption”option will destroy your vehicle engine , battery, the starter, even my sensor system indefinitely, this has completely disabled all power to my Jeep in the middle of i75 interstate with my 3 kids all under 10 45 minutes away from home , could not control a single all power was disabled I could not even power my engine off . I’ve never been so afraid for my kids and I , this could have caused a horrible accident that could have claimed us all , it was all caused by the on/off feature,.

When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.

Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, bluetooth etc.

Navigation screen has a bubble internally. It turn on automatically connects with phones that are synchronized and starts calling. In my case it has called sos, random numbers it will not allow the phone to hang up while driving and it will not turn off just by pushing the button when it’s making a call. It has become such an issue and safety concern. It has taken my attention while driving on highways and we have had many instances where an accident almost happened because of it. There are many other people out there with the same issue and this is not caused by wear and tear but manufacture defects.

Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son’s car seat is seated on the right back seat where the water leakage is coming from. I don’t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don’t want them to get spoiled or become contaminated.

A few months ago my Jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.

"coolant temperature high" warning occur frequently at any situation doesn't matter time or weather. Especially when waiting at a cross section for green light or turning. It shut off the car once on the high way, lucky I was not injured. The problem started more than a year ago. I brought it to the dealer and they ran a thousand of test but could not diagnose the issue. They told me they may have to dissemble the car to find the root cause and returned the car to me, asked me to try to keep driving. After that the problem seemed disappear but it came up again a week ago.

While driving I often get an oil warning light and have had my engine system entirely and randomly shut down while driving. I have the oil changed regularly and serviced regularly and still have this problem. The entire system shuts down while driving and I’m left unable to move. It’s incredibly dangerous!.

My radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my Jeep it’s been replaced several times.

Burning through oil! no light on for oil and not to mileage for oil change. Happened to check oil this morning and there was only a tiny bit on stick like hardly any. This is not the only issue with this vehicle.

My car has completely shut off at an intersection/stop light twice. Shuts off while in drive tells me I need to start again. Emergency brake engages. One of the times I had to be towed out of the intersection. I spent $500 replacing both batteries thinking it may be that. A month later (today) car strands me at a stoplight again. Same thing car cuts off and emergency brakes engages. This time after 4 attempts I was finally able to start it to get out of way of traffic’s.

Car randomly shuts off while driving regardless of speed.

The vehicle just stopped functioning in the middle of me driving on a road with no shoulder, it spontaneously decelerated the gas did nothing, and ultimately rolled to a stop. I shut it off and it never restarted, the ignition button just made a terrible noise. I was left stranded in a bad service area no longer with the benefit of my car’s wifi because it wouldnt turn on.

I purchased the vehicle on novemeber 20,2023 from mall chevy in cherry hill NJ. From the first day, I was getting an intermittent a! warning for the vehicle start/stop function. The vehicle would feel like it is trying to turn off when not active. Finally on March 8, 2024, it stayed on. The entire time I have been trying to get the dealership to fix it, they refused to look at it. The transmission keeps slipping, jerking forward and back, wants to take off at a stop. They refuse to acknowledge. I finally took it to performance Dodge in woodbury NJ, they determined it was a defective ibs( intelligent battery sensor). Then a bcm issue was determined and 2 wires had insulation exposed, an ohmed was needed as well as hvac and dtcm updates. It still needs abs and tcm module work. The vehicle still feels likem it wants to shut off, jerks while accelerating and makes a banging sound.

I have notice for some time now that I have been getting oil changes done before my scheduled time. For example, I got my oil changed August 25, 2023, at 66403 mileages. According to the return for service sticker next service date is February 25, 2024, at 71403 mileages. The current mileage on my Jeep is 68599. My concern is not only I require frequent oil changes, but my check engine light is on, and my vehicle stops on me in on-going traffic. I take my Jeep into griffin's hub Chrysler Jeep Dodge s 27th street milwaukee. On August 25th I informed the 1st technician that my check engine light came on along with low oil/change oil light. He completed a code reader/car diagnostic. After the oil change, I spoke with service advisor eric p who spoke with the previous tech regarding the diagnostic. I was scheduled to come back in on 9/7 due to a recall issue with check engine light and low oil pressure but when I returned on 9/7 the check engine light was off therefore showing nothing was wrong. I'm concerned because I'm having oil changes before scheduled mileage & service time. This has happened numerous times. I'm concerned because of the check engine/low oil/check oil lights are all coming on and more importantly I'm concerned because my vehicle stops in on-going traffic at any giving time which is extremely dangerous. I decided to reach out to the NHTSA during the recent incident for more assistance with this matter. I am thankful for not being on the expressway.

Car struggles to start, dashboard shows coolant temperature high then does not start. Usually it will start again once battery is jumped. It has happened 3 times since August 2023. Unsafe because it happens unpredictability and has left me stranded with a child in the car. It cannot be reproduced because it cannot be predicted. It has happened in different weather each time and at different times of the day.