Owners/service Manual problems of the 2018 Jeep Compass

Purchased 2018 Jeep Compass trailhawk sport which now as approx. 28,000 miles. At approx. The one-year mark of ownership, the Jeep started experiencing significant issues with the auto start/stop feature and back-up camera. With regard to the first, the vehicle will be stopped at a stop sign, intersection, etc. And the engine will turn off (auto start/stop feature), however, the engine will not turn back on at times. This is an intermittent problem and unknown what it resolves to specifically. On occasion when this fault occurs, the vehicle will display the auto start/stop light on the dash with an exclamation point next to it. In the owner's manual it advises the vehicle should be taken to the dealership for diagnostics. Owner has taken the vehicle to the dealership on multiple occasions without any explanation or remedy. Dealerships have advised they are unable to determine the source of the problem and unable to replicate it. The back-up screen is also an intermittent issue. On occasion it will work whereas other times it will simply display a black/dark screen. The text "check all surroundings" still displays on the black screen. Most recently, however, owner observed the screen showing "camera system unavailable" with the black screen. Jeep's warranty provider/administrator has been extremely unresponsive in resolving the auto start/stop issue. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. As of late March, owner is receiving a new back-up camera after having just driven the Jeep to a dealer and requesting replacement. Owner is consistently being told to take the Jeep into a dealership, as the problem occurs, but dealerships cannot figure out the auto start/stop issue. Owner is becoming fearful in driving vehicle as it seems unreliable in operating properly.

My 2018 Jeep Compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say �key fob not detected� and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.

This car burns oil which I was not told about by the dealer when purchasing. That in and of itself is a problem (I have since been told to check it every 1000 miles even though the manual says it can go 7500 w/o changing), but the real problem is when it gets low the car just turns off. No warning. Luckily I was in a residential area when it happened, although it was an intersection. I was with my 3 year old and required help from a passerby to help push it to the curb. I could have been driving on a freeway with no shoulder as often happens on highway 1 where I live. This feature is dangerous! somebody is going to get hurt because of it. It is currently in the shop for some other problem where it wont start, which is also dangerous in it's own way.