Engine Belts And Pulleys problems of the 2018 Jeep Compass

Tl- the contact owns a 2018 Jeep Compass latitude. The contact stated that when his daughter started the vehicle, the check engine light illuminated. The vehicle was taken to the eastchester Chrysler Jeep Dodge ram dealer (718-547-5500, located at 4007 boston rd, bronx, NY 10466)where it was diagnosed that the transmission needed to be repaired. The contact stated that his daughter was not provided a loaner vehicle e. The contact was told to get a loaner vehicle for two days, to be reimbursed by the dealer. The dealer was not called. The manufacturer was made aware of the issue and did not help. Additionally, the contact stated that while his daughter was at a stop light, the vehicle was rear-ended by another vehicle. The air bags did not deploy. The contact's wife, who was at the front passenger's seat hit her head on the dash board and suffered a concoction, the contact stated that seat belt did not hold the passenger in place. The driver sustained a back injury. The driver and the front passenger were taken to the emergency center. A police report was filed. The vehicle was damaged but was not towed. The manufacturer was made aware of the failure and sent someone to investigate. The investigator stated that the seat belt performed as was expected. The vehicle was repaired. The failure mileage was approximately 19,000. Fe.

Since we purchased this car, it has unexpectedly completely shut down while driving. This has happened approximately 20 times. Last year, it was towed to a dealership in the sheepshead bay area of brooklyn, new york. We were told that it was a safety feature that shut the engine down while driving if the vehicle was low on oil. It was not as ascertained by that dealership. This "safety feature" has put my family's life in imminent danger as this has happened while driving 60mph on the grand central parkway and belt parkway in new york. On Sunday, may 26, 2019, my son was driving with 4 people in this car and once again it shut down while traveling 55mph. Fortunately, he was able to exit the highway before he was rear ended avoiding tragedy. He proceeded to drive to a friend's house on 168th street in manhattan while utilizing city streets. The car randomly shut down 6 more times before reaching safety. I will not allow anyone in my family to drive this unsafe vehicle. It was towed to the Chrysler Jeep dealership on hylan blvd. In staten island, new york. We were informed that it will not even be evaluated for another week to 10 days. Chrysler does not provide rentals nor does my insurance company allow rentals unless the auto was in an accident. I have researched and asked a friend who has the same exact model and year. It is happening to her, too. I am appalled that this problem is associated with supposed low oil in the engine. My son had the oil changed 4 days prior to this latest incident. It is frightening to think that even when this car is allegedly repaired once again, that my son will be driving this car from staten island, new york, to the canarsie section of brooklyn, new york. Please advise what steps should be taken. I would like to terminate the lease in anyway possible.

Vehicle transmission would jerk or bump hard enough for seat belt tension system to jerk you into the seat. Would mostly happen at a constant 30 mph or lower such as a school zone. Although would also happen at higher speeds on acceleration such as on ramp or passing another vehicle. After a few weeks of this and after a touch screen safety update to keep the display from flashing full brightness at night, the vehicle was slowing down to turn into private entry of work (gate that requires rfid badge) and shut off completely in middle of the road without warning. Vehicles had to swerve out of the way to miss from hitting us at only 3500 miles on the vehicle. Lucky we were only doing around 20 miles an hour and had our blinker on. The tech that took 22 days to work on the motor of the vehicle and told us the motor turned it self off after the vehicle oil pressure dropped to 5 psi due to a plastic part in engine clogging. I asked why the low oil pressure light did not come on and he said it is not designed to come on until 3 psi and it will never show cause the engine is suppose to turn off first. This is a big safety issue you have a vehicle that can turn off without warning on low oil level or low oil psi. On nearly any other vehicle on the market if you have an 18 wheeler coming up behind you at high speed and going to hit you and you hear a ding and see you have low oil you can speed up and get to a safe distance to pull over or pull over right then and turn off the motor to keep from messing it up. Jeep has decided that their motor is worth more then the life of the people driving them. You should have a choice for when the vehicle turns itself off in order to be able to drive it safely and to be able to make informed choices. You have low battery alert low fuel alert to let you know when it make turn off and why but they designed it to turn off without alerts.