general problems of the 2019 Jeep Compass - part 1

Car jerks and temp gadgets jumps too high. Message reads high coolant temperature.

After replacing both batteries in my Jeep Compass 2019. The “stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and Jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!.

-vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -a few days ago after getting the Jeep to start, the rpm would not go >2 and the speed would not increase >20 mph. This happened on pa220 with speed limit of 40mph causing a near-wreck when pulling out onto the road and not being able to accelerate to the flow of oncoming traffic. My 6 year old child was in the vehicle with me. -yesterday I stopped for gas & turned the engine off, then it would not start up again. Another person used their vehicle to jumpstart the Jeep with jumper cables. The dash showed there was a “coolant issue” and to check the engine. The Jeep was inspected today and serviced with no issues to the battery, it was not the cause. -previously on multiple occasions the front screen for the radio would not turn on, has glitched and flickered, would not connect to cords plugged in for carplay, chargers will not charge the phone/connect inconsistently (multiple different chargers, worked in other vehicles/outlets), screen would be black but radio would play and unable to turn off/adjust the volume, screen “buttons” will not work/respond to touch often. I have video of this happening, unable to upload footage to this complaint. Can provide if necessary. -per the service dept at tyrone Ford dealership, the O2 sensor is on along with several other codes regarding this issue. This is a manufacturer’s defect, not a user error. It is a safety concern and is not something the consumer should be held accountable to pay for/fix. This is poor craftsmanship on Jeep’s part and needs resolved on their dime, not a single mother’s.

It appears to be the body control module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the bcm was the problem, however, it was confirmed the problem was not fuse, battery, or engine related. No inspection of the component or vehicle to date. No warning lamps or messages appeared. It was raining outside, the vehicle started as normal, and moved as normal for approximately five minutes, then suddenly the vehicle stopped accelerating forward placing myself and others in harm's way.

Unknown on just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really bad. I went to dealership and no recalls on that particular item .

I am submitting this formal complaint to report a serious and dangerous safety defect involving the auxiliary battery system in the 2019 Jeep Compass. Without sufficient warning, my vehicle suddenly lost power and shut down while driving in traffic due to auxiliary battery failure. This failure caused a loss of propulsion and significantly reduced vehicle control, leaving me vulnerable in active traffic with little to no time to safely react or pull over. This situation could easily result in a severe accident, serious injury, or loss of life. What makes this issue especially alarming is that this is not an isolated incident. There are thousands of documented complaints, forum posts, and consumer reports online describing the exact same failure pattern in the 2019 Jeep Compass. Many drivers report sudden stalling, warning lights appearing too late to prevent shutdown, and complete loss of power while driving at speed or in intersections. A vehicle that can unexpectedly stop in traffic due to a known battery system defect presents a catastrophic safety risk. The lack of adequate warning or fail-safe design places drivers, passengers, and surrounding motorists in immediate danger. This is particularly concerning given the widespread nature of the issue and the absence of an effective recall or permanent corrective action. Something must be done before someone is seriously injured or killed. I urge immediate investigation, accountability, and corrective measures- including a recall- before this defect results in a fatal accident. This defect undermines basic vehicle safety expectations and should be treated as a matter of urgency.

Rear back up camera goes to blue screen randomly. Uconnect system frequently freezes and is unresponsive. It has in the past attempted to dial 911 and I couldn't cancel it . It did not go through because my phone is not connected but it is still an issue.

Three times since 8/2025 the vehicle flashed a “coolant temperature too high” warning despite the gauge reading normal and no check engine light. Coolant reservoir was at appropriate line. This immediately caused the vehicle to enter limp mode after idling in the drive thru. The vehicle remained in drive with full power but would not allow me to drive or shift to park until I turned the vehicle off. It would restart and allow me to drive. The 4th incident happened 12/13/25. I was at a red light, idling, and when green light came my vehicle flashed the coolant temperature warning and would not allow me to drive. I was stuck in traffic for 5 mins and had to shut my car off to be able to drive. Thankfully in this situation the person behind me was paying attention and did not slam into me. I recently had the main battery replaced. On my way home last night the warning flashed and my car abruptly went into limp mode while I was actively driving in busy traffic. Thankfully it did not stall and I was able to turn right into a business parking lot. The last two situations could have resulted in accidents and / or injuries and should not be looked over.

The electric throttle body malfunctioned and as a result the vehicles battery completely died, the vehicle was reported not going over 45mph and the break pedal was not going down and not starting the vehicle. After vehicle was stated "it felt unsafe to drive", the problem was confirmed by a vehicle code scanner. Dashboard was lit up like a christmas tree.

Car will intermittently get a message saying coolant temp high and the vehicle completely shuts down. It takes about 30 seconds before it is able to be restarted and is able to drive again. It appears to be related to the start/stop feature, because that is the only time we see it. It can happen within one mile of driving from home, so the vehicle isn't even up to full temperature. I have replaced both the primary and aux batteries, the issue remains. The coolant level is fine. I took it to the dealer a couple weeks ago and they found no trouble and did a coolant flush, but the issue happened again today. My main issue with this is that the vehicle is my [xxx] daughters car and I don't want something to happen when she is on a busy road with drivers going 50 mph or more. I have read online and it looks like several people are experiencing this problem. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Touch screen radio is selecting items on its own including altering vehicle settings and making phone calls.

Traveling approximately 45-50 mph on two lane road (speed limit 55. . . Had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. The display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and the car jerked enough to cause a decrease in speed. I was almost rear ended. This is a dangerous issue. Ive looked at several forums where they were reported (hopefully to NHTSA as well) to dealers and they had not found a reason yet. Batteries (aux and regular) were replaced last fall. Please tell me it wont take someone getting seriously injured for something to be done.

Batteries are constantly draining causing multiple failures with no warning such as hill assist, traction control, abs, steering, brake, 4 wheel drive and turn signal lights. I have had to replace both batteries every year since purchasing the vehicle. Date is happened is the most recent event. This happens yearly. The car will start violently shaking and loud clunking.

This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, my 2019 Jeep Compass (80k miles) jerked violently and displayed the “engine coolant temp high” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.

Every time I turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.

The contact owns a 2019 Jeep Compass. The contact stated that the u-connect system touch screen had been engaging vehicle functions unintendedly. The contact stated that the system engaged the heating system, the braking mode system, and other unknown functions while driving. The message "unable to engage service brake mode while driving" was displayed. The dealer was notified of the failure, but the contact was unable to schedule a service appointment because the call was disconnected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.

When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system. " it then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.

My uconnect screen has distortion and can't view rear camera when backing up. I feel this is a safety feature that many people are having since I see people trying to repair on the interweb. I feel manufacturers should cover anything safety for an extended period compared to regular warranty items. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Stopped at stoplight. Engine start/stop was selected on and stopped engine per usual. Released brake and engine didn’t restart leaving vehicle un-powered in traffic. Shifted to park. Let vehicle recycle on/off power a few times. Engine was able to be restarted several minutes later. This happened before ~1 year ago and dealer replaced aux battery and torque sensors but couldn’t replicate failure and never disclosed any actual fault found.

The radio became scrambled and it is malfunctioning. It puts others at risk due to rear camera not working control of heated seats and steering wheel ect. I have read multiple reports of others who have had the same issue.

On 4 separate occasions over a 5 day period, the electronic parking brake system spontaneously engaged. This caused the vehicle to lose power and slow until it came to a complete stop/stall. The epb indicator was displayed on the dash. I tried several courses of action to resolve the issue including putting the car in park, attempting to disengage the epb as well turning the vehicle off and on again. This issue presents itself with no prior warning. Fortunately, I was not highway driving during any of the mishaps. I was able to coast to the side of the road or to a parking lot safely. This issue presents itself a dangerous issue that other Jeep Compass owners are also experiencing with seemingly no true resolve from the Jeep manufacturer.

The screen that shows the radio, backup camera, car play etc is 2/3 blank. It has been going out for over a month but now is just out all together. I did grow up in the era where you didn't have backup cameras however the way these new cars are made and all the blind spots, it makes it more difficult to backup without the assistance of the rear view camera. I saw on the national news last week that Jeeps 2020 and newer were recalled but I believe the recall should also include 2019. When I googled it, you tube says the entire screen needs to be replaced which can cost at least $500.

I was driving my 2019 Jeep Compass trailhawk and had just started to accelerate when my car showed a warning light for "high coolant temp. " the car subsequently lost all engine power and immediately initiated my parking brake. The car was stopped in the middle of the roadway, posing a serious danger risk to myself and other drivers. Had this occurred 30 more feet, I would've been in the middle of a railway crossing. After a few seconds, the temperature indicator returned to normal, though the car still had no power. I had to restart my car two times, then the issue was temporarily resolved and I was able to drive back to my house.

I came to a stop for a red light at a hazardous intersection, and waited for the green arrow for my left turn. When the green arrow came I attempted to accelerate but the brakes locked and subsequently the vehicle began drifting into oncoming traffic. I lost power steering. I managed to stop it after getting out of the intersection by throwing the gear into park. The parking brake seemed to have been engaged by the stop/start system. Subsequent research on this issue revealed this is a recurring issue and especially with 2019 Compass, and people have experienced the stop start stalling their cars in highway traffic at speeds of 65 m. P. H. Obviously, this is a severe life threatening defect. Because this happened on a weekend, the mechanics have not yet evaluated the vehicle. Please have Jeep held accountable.

The uconnect screen that comes with the Jeep Compass purchased and many other Jeep models during this time period has an apparent systematic lifetime problem. The vehicle has less that 40k miles on it and the screen started to appear discolored with lines distorting the images a couple of months ago, and would get progressively worse as the car heated up. The screen has gotten progressively worse to the point where it now does not display anything after ~30 seconds of being in the car. We are bringing the vehicle to a Jeep dealer today, but from looking online this seems like a very prevalent issue with Jeep Compasses and Jeep models. Without the screen, several safety features and namely the requirement of a backup camera display are completely unavailable.

The vehicle will randomly show a coolant warning temperature light, then suddenly the engine will turn of. The car must be completely turned off to start it again. This happens when the car is not hot, there is plenty of coolant etc. When this happens the fobs also will not work. It has happened 4 times the last two weeks. My safety was put at risk because I was in the middle of driving when my car died in the middle of the road. Yes the vehicle was inspected and the batteries were replaced. The issue was not reproduced when it was in the shop.

Screen for climate control, radio, rearview camara doesn't work.

In February I took my car for an oil change. I went out of town and when I returned my car would not start. I replaced my key fob battery and I charged the battery because a jump did not work. Once battery was charged we were able to get my car to turn on. I took the car for battery testing at auto zone and nothing came back. I took the car to the dealership (Jeep dealer) they said both batteries were original and needed to be replaced. I paid for both to be replaced. A few days later I was driving m, came to a stop light and when the light turned green I went to press the gas the car dashboard glitched and turned completely off I was in the middle of the road. I started the car back up and called the dealer immediately and took it in for service. The dealer said it was a reset that needed to be done and computer update. A few days later my car did the same thing only this time it gave a few messages on the dashboard and I was able to turn it back on. The deal ship kept my car for a couple more days. The did more updates and returned the car. I had no issues for a few weeks with turning off however when I turn the car on it would glitch as if it did not want to start. Also, the start/stop feature stopped working completely. One morning I started my car on my way to take my child to daycare the car glitched again but turned on I drove maybe 500ft and I got a message on the dashboard “stop safely vehicle will turn off soon” I pulled over and turned the car off and back on the message was gone. A month later I got the same message but I kept driving and nothing happened. A week later I drove to drop off my child, the car was off completely and moments later when I returned the car would not start the radio dashboard lights all turned on and I could hear the car trying to start but it did not. Aaa came to assist jumping my vehicle and I was able to drive the car to the same dealership. They kept the car for a week and found nothing.

Car continuously shows multiple codes (10+)then won’t shift to neutral or drive and car won’t even turn off. Has happened multiple times with no resolution various codes (dynamic tourque steering, service hill holder , service 4wd, service transmission, anti lock brake system fail, fuel service cut off, u1110, speed control fail, and multiple others.

High coolant temperature notice code is thrown causing to lose all power to engine even though the vehicle is not overheating. I am put at risk because while traveling my Jeep loses all power and someone could run into the back of my vehicle when traveling down the road.

It is not allowing me to check everything but the bottom line is this. It is highly inappropriate to know that there were three recalls on this vehicle it says 2 were completed there were investigations done and I do not have the ability to view them as a consumer especially whrn I was trying to buy it and now when I am trying to find out if it is related to a problem I am having. I need the full detailed list. I have asked the dealership and not received the documentation, please provide them. Thank you. April king.

A few minutes into the drive, the “coolant temperature too high” warning appeared on the dashboard screen and the temperature gauge shot all the up and then immediately all the way down before correcting itself. This occurred while accelerating after a turn.

Temperature gauge spiked momentarily, the car lost power for 2 to 3 seconds, then restarted by itself. This occurred while driving at approx 10 mph. This is a very dangerous situation. I have read online that others have had similar issues, and that dealers cannot resolve it.

The gear selection lights near the gear shift go on and off for no apparent reason. I can not see which gear I am in at night. I am afraid that this is indicative of a more serious electrical problem. I am still under warranty because I purchased added care plus from directly from Jeep that covers me through the end of December 2024. I took the vehicle to Jeep dealer ch urness motors in the dalles, oregon. The owner and service manager told me that my car "is not broken enough" for them to repair. The owner, tim urness, stated that they only repair items with warning lights and that they do not honor the added care plus warranties sold by Jeep dealers unless they've sold it. Additionally, my auto stop start battery is malfunctioning, and the engine is making a strange noise. Stellains Jeep cares is not responding to my calls concerning the warranty or getting the car towed to a different dealer for service. I live in a rural area, so I will need to travel 200 miles round trip to have my car serviced and I have been advised that I will need to make the trip at least twice to have the car first diagnosed, then serviced. I know that NHTSA does not normally handle these sorts of problems, but it is a safety issue, also I would like direction on where to report the dealership and stellantis for not making necessary safety repairs covered under warranty. I had a previous issue with the same car's seatbelt webbing and had to fight to get the repair made. Thank you.

The contact owns a 2019 Jeep Compass. The contact stated while driving approximately 20-30 mph, the vehicle went into anti-theft mode and stalled in the middle of the road. The abs warning light and other unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The vehicle was towed to a parking lot. The vehicle was then towed to the dealer, where the failure could not be duplicated, and the contact was informed that the battery was low. The contact stated that the failure recurred while driving 65-75 mph. The vehicle was towed to a second dealer, preston Chrysler Jeep Dodge ram of wilmington (3807 kirkwood hwy, wilmington, DE 19808), where both batteries were replaced and the electrical system was reprogrammed. The vehicle was repaired; however, the failure recurred 12 days later. The contact was able to restart the vehicle after 10-15 minutes, and the contact drove to the residence. The vehicle was taken to a third dealer, ourisman Chrysler Dodge Jeep ram of baltimore (124 north point blvd, baltimore, MD 21224), where it diagnosed that the alternator needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the vehicle mileage. The failure mileage was 127,000.