general problems of the 2019 Jeep Compass - part 2

130 problems related to electrical system have been reported for the 2019 Jeep Compass. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Compass based on all problems reported for the 2019 Compass.

36 Electrical System problem

Failure Date: 02/19/2024

A few minutes into the drive, the “coolant temperature too high” warning appeared on the dashboard screen and the temperature gauge shot all the up and then immediately all the way down before correcting itself. This occurred while accelerating after a turn.

37 Electrical System problem

Failure Date: 02/15/2024

Temperature gauge spiked momentarily, the car lost power for 2 to 3 seconds, then restarted by itself. This occurred while driving at approx 10 mph. This is a very dangerous situation. I have read online that others have had similar issues, and that dealers cannot resolve it.

38 Electrical System problem

Failure Date: 02/15/2024

The gear selection lights near the gear shift go on and off for no apparent reason. I can not see which gear I am in at night. I am afraid that this is indicative of a more serious electrical problem. I am still under warranty because I purchased added care plus from directly from Jeep that covers me through the end of December 2024. I took the vehicle to Jeep dealer ch urness motors in the dalles, oregon. The owner and service manager told me that my car "is not broken enough" for them to repair. The owner, tim urness, stated that they only repair items with warning lights and that they do not honor the added care plus warranties sold by Jeep dealers unless they've sold it. Additionally, my auto stop start battery is malfunctioning, and the engine is making a strange noise. Stellains Jeep cares is not responding to my calls concerning the warranty or getting the car towed to a different dealer for service. I live in a rural area, so I will need to travel 200 miles round trip to have my car serviced and I have been advised that I will need to make the trip at least twice to have the car first diagnosed, then serviced. I know that NHTSA does not normally handle these sorts of problems, but it is a safety issue, also I would like direction on where to report the dealership and stellantis for not making necessary safety repairs covered under warranty. I had a previous issue with the same car's seatbelt webbing and had to fight to get the repair made. Thank you.

39 Electrical System problem

Failure Date: 01/15/2024

The contact owns a 2019 Jeep Compass. The contact stated while driving approximately 20-30 mph, the vehicle went into anti-theft mode and stalled in the middle of the road. The abs warning light and other unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The vehicle was towed to a parking lot. The vehicle was then towed to the dealer, where the failure could not be duplicated, and the contact was informed that the battery was low. The contact stated that the failure recurred while driving 65-75 mph. The vehicle was towed to a second dealer, preston Chrysler Jeep Dodge ram of wilmington (3807 kirkwood hwy, wilmington, DE 19808), where both batteries were replaced and the electrical system was reprogrammed. The vehicle was repaired; however, the failure recurred 12 days later. The contact was able to restart the vehicle after 10-15 minutes, and the contact drove to the residence. The vehicle was taken to a third dealer, ourisman Chrysler Dodge Jeep ram of baltimore (124 north point blvd, baltimore, MD 21224), where it diagnosed that the alternator needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the vehicle mileage. The failure mileage was 127,000.

40 Electrical System problem

Failure Date: 01/06/2024

Complete vehicle shut down while driving. You can be driving and it shuts off on its own which is so dangerous almost caused a severe accident. Took to dealer prior nothing is wrong with any parts on my vehicle this is some malfunctioning with the design. I have a 2019 Jeep Compass trailhawk. This is the 6th time doing this to me. After a few days it restarts with no issues.

41 Electrical System problem

Failure Date: 12/27/2023

My vehicle randomly stopped on the freeway one morning. I had no warning signs or lights on at the moment. This has occurred for the second time in the past few months. I took it to the dealership, and they acted strange as if they did not want to be held responsible for diagnosing the vehicle. I took it to another mechanic, and he stated that the car has a major electrical issue. This is something extremely dangerous, not only to myself but to other drivers around me.

42 Electrical System problem

Failure Date: 12/20/2023

The rearview backup camera on my 2019 Jeep Compass latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under federal motor vehicle safety standard (fmvss) no. 111.

43 Electrical System problem

Failure Date: 12/01/2023

The contact owns a 2019 Jeep Compass. The contact stated that while idling at a red traffic light, the auto start/stop system engaged, causing the parking brake to erroneously engage. The contact released the brake pedal, and the vehicle failed to respond as needed. The contact restarted the vehicle for the vehicle to respond as needed. The auto start/stop warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated while at a green traffic light, the parking brake unexpectedly engaged, and the vehicle failed to move. The contact restarted the vehicle, depressed the brake pedal, and released the parking brake. The manufacturer was not contacted. The failure mileage was approximately 80,000.

44 Electrical System problem

Failure Date: 11/30/2023

The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off while the vehicle was idling. The contact shifted the gear shifter into park and then restarted the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

45 Electrical System problem

Failure Date: 11/22/2023

Unknown was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

46 Electrical System problem

Failure Date: 11/05/2023

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ess system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery in order to successfully start the vehicle. From what I have researched and read on myjeepforums and reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other Compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

47 Electrical System problem

Failure Date: 11/01/2023

First my screen started glitching then went black, then about a week later car kept saying start/stop unavailable, then car decided it didn't want to start (not even after being jumped) I haven't had my vehicle not even 3 years yet and I'm still making payments on it. . But why all of a sudden is ir not starting? all I hear is a click when I try to start it.

48 Electrical System problem

Failure Date: 10/02/2023

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many Jeeps, and the dealership couldn’t find the issue.

49 Electrical System problem

Failure Date: 09/19/2023

Car was at the gas pump. Filling up gas, then start the car. When car get started the engine suddenly turn off with the coolant temperature too high alert. The temperature on the dashboard is normal (middle). Engine wouldn't turn on after and the alert keeps popping up. Had to tow to the nearest Jeep service.

50 Electrical System problem

Failure Date: 09/08/2023

The vehicle intermittently has issues starting . . If the automatic start/stop isn’t disengaged you get stuck at stop signs/ stop lights . I have repaired everything I can think of when it comes to this issue . I turned to the internet for more ideas/ootions … turns out there is sooooooo many more Jeeps especially the Compass that have the same issue … how can this not have a recall … my kid who is only 16 and just got his license almost got rear ended at an intersection because the car shut off and wouldn’t start … he had to wait over 10 minutes before it started again so he could move the car . . It has been to the garage many times and not one can pin point what the issue is . . I just get told it’s a Jeep thing ! I’m afraid to shut my car off when I stop at the store or bank … if I know I’m going to be somewhere for a while I have to ask for a ride because I don’t know if my car will start … I have to try to start my car way before I need to , to give it time to “reset” then it will start ….

51 Electrical System problem

Failure Date: 08/23/2023

Randomly “high coolant temp” or “coolant temp too high” appears after not driving car for 12+ hours and car won’t start. Check engine light flashes. The low power light comes on also. Sometimes I can turn ignition button off and right back on and it’ll start with no issues, sometimes I have to hook jumper cables or a jump box to the car to get it to start after the messages appears. Sometimes when it starts after turning off and back on because of the message, idle surges bad and throttle pedal is not responsive. Radio screen becomes unresponsive.

52 Electrical System problem

Failure Date: 08/15/2023

I purchased my Jeep in January of 2022. It has been running fine except for the past few months. Within the past month my Jeep starting flashing a high coolant warning which has been followed by the car shutting off while I am driving. This has happened to me on on ramps to highways and when driving 70 on the highway. The car has immediately turned itself back on when this happens. I brought my Jeep to allen mello Jeep in nashua nh. At first they couldn’t find anything wrong but then they thought it was the water pump and temperature gauge. After spending $1300 with them it didn’t fix the issue and my car shut off two days ago on 8/15 while I wasn’t even driving for 10 minutes. Jeep doesn’t seem to know what is going on and they can’t seem to reproduce it. They are just guessing at a serious safety concern. This has also happened to me on the following dates 7/14/23, 7/20/23, 8/8/23.

53 Electrical System problem

Failure Date: 07/31/2023

I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.

54 Electrical System problem

Failure Date: 07/07/2023

Auto stop feature will not consistently work. My daughter has been in an intersection on several occasions when the vehicle would not re start. This happened in October of 2022 and a battery and a battery and sensor were replaced. This is now happening again putting her in danger in the middle of roadways.

55 Electrical System problem

Failure Date: 07/04/2023

The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.

56 Electrical System problem

Failure Date: 06/23/2023

My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023.

57 Electrical System problem

Failure Date: 06/14/2023

Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.

58 Electrical System problem

Failure Date: 05/26/2023

The auxiliary battery has died 3 times in 4 years. The dealership each time has replaced it and has stated it is unknown why the battery keeps dying. I have brought to 2 different Jeep dealerships.

59 Electrical System problem

Failure Date: 05/23/2023

Fuel saving start/stop feature induced function. Oct 2022-- vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.

60 Electrical System problem

Failure Date: 05/10/2023

Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.

61 Electrical System problem

Failure Date: 05/04/2023

On 05/04/2023 the outside temperature was 58 degrees. The vehicle in question had been sitting for approximately 5 days without being operated. When I depressed the ignition button, the vehicle shuttered slightly and started. Immediately a high coolant temperature alarm was displayed on the dashboard. When I placed the vehicle in reverse it slowly moved backwards. When I placed the vehicle in drive, it was slow to respond then suddenly lunged forward at a high rate of speed with little to no pressure on the accelerator. The vehicle shut down and required a restart. Through research, I discovered this is apparently a common complaint with this make, model, and year vehicle and that it needs to be reported. Fortunately I was not at speed or traveling, if I had of been, there would have been a high risk of a traffic accident. This vehicle only has about 25,500 miles on it.

62 Electrical System problem

Failure Date: 04/16/2023

The vehicle just shuts off while driving. Typically occurs while approaching a stop or slowing in speed. This puts our safety at risk at it typically happens at an intersection where other cars are crossing or waiting to cross. This vehicle is available for inspection upon request and has not been looked at by a dealer. The auto start stop function warning light has been coming on when this happens.

63 Electrical System problem

Failure Date: 04/11/2023

Screen went out but it works I am just unable to use the screen features and had to replace my start/stop battery in less than a year.

64 Electrical System problem

Failure Date: 04/10/2023

The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on may 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 mph. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.

65 Electrical System problem

Failure Date: 04/06/2023

Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn’t shut off. No mechanic has been able to diagnose why this is happening.

66 Electrical System problem

Failure Date: 04/06/2023

On my way to work my 2019 Jeep Compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service esc, awd warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it , I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely.

67 Electrical System problem

Failure Date: 03/29/2023

Engine shut down in an intersection due to “high coolant temperature” this was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer.

68 Electrical System problem

Failure Date: 03/27/2023

The vehicle flashes that it is overheating and then shuts off, no matter what speed the vehicle is at. You then have to pull over and restart the vehicle. It is a very dangerous situation and I’ve seen hundreds, if not thousands, of similar stories online with the 2018-2022 Jeep Compasses. This issue needs to be resolved and Jeep needs to recall these vehicles before someone is seriously hurt.

69 Electrical System problem

Failure Date: 03/24/2023

Dashboard message stating “high coolant temperature” while driving on highway. I had to stop on the shoulder of the highway after seeing a warning that the vehicle would soon shut off. I was driving the car with my child and the situation was very tense. I had to park the car on the shoulder of highway and wait for it to settle down. This actually threatened the lives of me and my child.

70 Electrical System problem

Failure Date: 03/19/2023

We were stopped at a traffic light, began to move when the driver instrument display went red, said coolant was high, the car stalled, and we were hit from behind by another SUV. After we were able to restart it, the display returned to normal. We waited for the police to arrive, got an accident report and now the car is at the dealer. Also, before that the radio display was acting up with lines in I like a bad television then it would shut off. The dealer says it needs a new radio (on a 4-year-old Jeep), and they want to apply updates that should fix the issue.



Compass Service Bulletins
Compass Safety Recalls
Compass Defect Investigations