Front Seat Head Restraint problems of the 2004 Jeep Grand Cherokee

The headrests in my 2004 Jeep Grand Cherokee overland do not provide protection from whiplash. As I sit in the seat, the headrest is at least 8-12 inches from my head. If I were hit from behind, my neck would break before my head would come into contact with the head rest. This is contrary to the 2005 and newer Jeeps in which the headrest is directly behind the head (about and inch or two). The headrests should be modified to provide protection from whiplash.

My husband and I were in a 2003 Jeep Grand Cherokee, stopped at a stop light and rear ended by a Toyota celica traveling about 40 mph according to the police statement. Our Jeep then hit the car in front of us (it was a four car chain reaction collision). The drivers and front passenger seats reclined on impact. Had our grandson been in his child safety seat, his legs would have been crushed, if not worse. Further, the shoulder restraint did not hold on the passenger side, resulting in my head smashing into the dashboard. The air bags did not deploy.

While driving head restraint does not protect consumer's head. Consumer is very concerned with being rear ended. The consumer believes that the head restraints are set too far back to adequately protect the passenger's neck in the event of a collision.