Front Seat Heater/cooler problems of the 2004 Jeep Grand Cherokee - part 1

Seat heater wiring inside both front seats cracked at seat heater elements causing electrical resistance and melting of seat cushion material surrounding wiring. This defect was previously addressed via safety recall 09v11700 in 2009. Chrysler claimed my vehicle had received the safety recall, and the parts are only warranted for 2 years. If this is true, the new parts have the same fire hazard as the old parts.

Passenger seat heater element got way to hot and the seat stated smoking. I seen the recall so I called gave them the VIN and was told this vehicle was not covered under the recall.

2004 Jeep Grand Cherokee with a recall for front seat electric heating elements. Consumer expressed discontent with one dealership and was very content with the work done by a different dealership. The first dealership stated they had the parts, but when the consumer arrived, she was informed the parts were not available.

The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notice for the seats, front assembly seat heater/cooler (09v117000). After having the remedy repair done, the drivers front heated seat was inoperable. The dealer stated that the front driver seat was inoperable; therefore, the heated seat element would not work. The contact stated that the front driver seat was operating correctly before the vehicle was taken to the dealer. The contact had not called the manufacturer. The failure mileage was 133,000.

The contact owns a 2004 Jeep Grand Cherokee. The vehicle was included in the recall associated with NHTSA campaign id number 09v117000, seats:front assembly:seat heater/cooler. The vehicle was taken to an authorized dealer where the contact was informed the company which manufacturers the necessary parts was out of business. He was informed to call them back at a later date. The contact has since called the authorized dealer back 3 times and he was again informed to call back at a later date. The vehicle has not been repaired. The failure mileage was 94,000 and the current mileage was 100,000. The VIN was unavailable. Updated 01/03/11 the consumer is still waiting for the parts to come in to fix the passenger heater seat. Updated 01/07/11.

The contact owns a 2004 Jeep Grand Cherokee. While the contact was driving approximately 5 mph coming from a complete stop the power windows and power door locks failed to operate when engaged. The additionally, a noise sounded from the instrument panel whenever engaging the power window switch. The vehicle had a recall repair performed under NHTSA campaign id number 06v197000 (seats: front assembly: seat heater/cooler). However, the failure continued to occur after the recall repair. The power windows and power door locks failures had not been repaired at the time of the complaint. The failure mileage was 80,000. The current mileage was 95,000.

The contact owned a 2004 Jeep Grand Cherokee limited. While driving, she turned on the air conditioner and smoke started coming from under the passenger side floor board; near the air vents. The fire department extinguished the fire. The cause of the failure has not been determined. The failure mileage was 67,000. Updated 01/20/10. The consumer stated once she pulled over, fire began emitting from the passenger floorboard. A recall regarding the heated seats was issued in 2005 and 2006. The consumer took the vehicle to have the repairs done. A second recall went out in November. Updated 01/21/10.

The contact owns a 2004 Jeep Grand Cherokee. While driving 25 mph, the driver's side seat heater malfunctioned and burned through the seat. The contact smelled a burning odor and immediately pulled the vehicle over to the side of the road. He exited the vehicle and noticed a burn hole approximately the size of a quarter. Nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler) was specifically for the passenger side seat heater, and would not include the driver's side seat heater. The dealer and manufacturer were not notified. The current and failure mileages were approximately 92,000.

Passenger seat heating element caught fire, totally destroying vehicle.

I had the seat heater on while driving on my way home from work, and I noticed that it continued to get warmer and then hot. It started in my hip and then went to my back and continued to get hotter. The heater was shut off. When I got home I found two holes in my leather driver seat and also a burn hole and scorched area on the bottom of my coat. I had received a recall notice and had gone to the dealer for repair. The recall was f17 - heated seat element.

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver's side heated seat burned her and left two burn marks through the leather seats. She noticed the defect when hot spots began to come through the seat. She has unknowingly been burned five times. The manufacturer has not offered any assistance. The dealer stated that there was no recall for her VIN number; however, there is a NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler). The failure and current mileages were 38,000. Updated 02-19-08 the consumer stated at the same time there was a complete failure of the heating system including the defroster. Causing hazardous driving conditions. Updated 02/19/08.

2004 Jeep Grand Cherokee was damaged by a fire due to the safety recall f17. The consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. The drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. After a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. The following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. It was determined that both seats had additional fires and internal heat damage.

The contact owns a 2004 Jeep Grand Cherokee. While driving 35 mph, the front passenger seat electric heater element overheated. She turned the temperature gauge to low however, the temperature continued to rise. In addition, she noticed smoke coming from the front passenger seat then flames erupted. She was able to extinguish the fire. The dealer inspected the vehicle but was unable to determine the cause of the fire. There was recall repair work performed in 2006 for the seats: front assembly: seat heater/cooler (NHTSA campaign id # 06v197000). The current and failure mileages were 41,600. Updated 3/11/08 updated 03/11/08.

-the contact owns a 2004 Jeep Grand Cherokee limited. While the contact was driving approximately 70 mph, the driver side heated seat unexpectedly activated without assistance. The seat exerted excessive heat. The failure occurred sporadic. The contact pulled over to the side of the road and waited until the seat was completely cooled down before he continued to drive the vehicle. There was a recall under NHTSA campaign id number 06v197000 (seats: front assembly: seat heater/cooler). The VIN was excluded from the recall defect. The vehicle was taken to the dealer for the identical failure on five separate occasions where diagnostic testing was performed. When the dealer performed the most recent diagnostic testing the technician informed that the owner he would be responsible for fifty percent of the repair cost. The vehicle had not been repaired at the time of the complaint . The failure mileage was 35,000. The current mileage was 104,500. Updated 11/16/10.

- the contact called regarding the 2004 Jeep Grand Cherokee. The contact stated on 2/27/06 the driver's side heated seat element was replaced due to the driver's seat catching on fire. The seat was also replaced. On February 2, 2007 the seat started to smoke. The driver was able to turn the switch off before any further damage was done. The failure mileage was approximately 50,000. The contact stated that the defective heated seat element was replaced with another defective heated seat element. The contact received recall 06v197000 for the heated seat element.

The contact owns a 2004 Jeep Grand Cherokee. The contact received recall notice#06v197000, seats:front assembly:seat heater/cooler. The contact has received a burn from the car seat. The dealer informed him that they were uncertain when the parts would be available. Updated 2/16/2007 -.

The contact owns a 2004 Jeep Grand Cherokee. While driving 45 mph the heated seat was extremely warm. The contact stated that she felt a pinch on her lower back noticed a hole, and a red glowing illuminating light from the seat. The contact turned the heated seat switch off and attempted to push on the seat to remove the red glow. The dealer advised the contact to turn the temperature down. The dealer inspected the seat and advised the contact that there was a recall 06v197000 for the heated seat. The vehicle was repaired, and there have been no failures since the repair. The current mileage was 28,000.

Allan samuals Jeep dealership in webster TX will not perform re-mediation on safety recall f17 (heated seat elements - Jeep cherokee) within a reasonable time or for no charge. They require the car to be left for at least one day provide no alternative transportation unless it is at my cost.

Jeep dealer maccausland -williams 311 lancaster Ave devon, PA service personnel indicated part cbmkf170 heated seat recall not available as only 1 repair kit can be ordered in 7 days. Jeep - daimler Chrysler corp is rationing recall repair parts when a dangerous condition exists in their vehicles. In addition, I made the appointment for this specific recall issue over 3 weeks in advance and the dealer made no attempt to contact me to let me know the part was not available.

I am a paraplegic that has no feeling from my chest down. I received a 3rd degree burn on my left buttocks from the heated leather seats in my 2004 Jeep Grand Cherokee. I used it for a total of about 1 1/2 hour to 2 hours, with about an hour break in the middle. I notified Jeep, they looked at and said it wasn't their fault. I have a burn and scar to prove it.

The contact stated no problem occurred with the vehicle. There is a NHTSA recall, #06v197000 on the vehicle regarding the seat heater. The parts needed to repair the vehicle are not available at the local dealership. The manufacturer confirmed the parts are not available. The consumer stated the vehicle has since been repaired. Updated 01/19/07.

I received a recall for my Jeep for the heating elements in the seats that may overheat and cause a fire. My dealer tells me that it will take over a month for them to get the parts in for the recall. I believe this is too long and I really question Jeep's (daimler/Chrysler) priorities since they continue to send out new vehicles with the safe elements in them while allowing their previous customers to drive around in unsafe vehicles while waiting for new heating elements to ship.

I have made many inquiries into having my heated seats on my 2004 Jeep Grand Cherokee since sept 06 as per recall. I have made two appointments and half a dozen calls to the dealership scap Chrysler Jeep, only to be told it will be a couple of weeks, or you are on the list. The repair is not done.

: the contact stated a recall letter was received two weeks ago. There were no problems with the seats when the recall letter was received. The NHTSA recall, #06v197000 was pertaining to the seats: front assembly: seat heater/cooler. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

I received the initial recall notice from daimler Chrysler in August 2006 concerning the overheating of the seat elements in my 2004 Jeep Grand Cherokee. I contacted the dealership and they were waiting on parts. They were going to call me when my recall parts arrived. I have not heard anything since.

Daimler Chrysler sent a "safety recall f17-heated seat elements" letter in August, 2006. It states that the heating elements "may overheat and cause an interior fire. . . ". It goes on to recommend that we "contact your dealer right away to schedule a service appointment" to replace the heating elements. We contacted the Jeep dealer in salem, oregon in sept. 2006, and it added us to a waiting list. It is now February, 2007 and we are still waiting. The dealer today advised that so far, it has only received parts from its supplier to replace 8 seat elements and is waiting for more. We are around 20+ customers on a list of 35 still waiting for parts and with no projection of when more parts might arrive. Meanwhile, we continue to drive with a potential fire danger inside of our vehicle.

- the contact stated that the 2004 Jeep Grand Cherokee received recall 06v197000 for a front seat heater failure on 08/2006, and still has not recall repairs done. The contact stated that the dealership had informed him last week that the parts were not still available.

- the contact stated that she received a recall letter campaign # 06v197000 for her 2004 Jeep Grand Cherokee in August 2006. The recall is for the vehicle's heated seat element. The contact stated that she has tried contacting the dealership on numerous occasions and still hasn't gotten the recall resolved. The contact stated that she can't use the thermostat for the seats, the seats become too hot at any setting. The consumer stated it took 6 months to get the vehicle fixed. Updated 02/27/07.

- the contact received a recall notice in August 2006 for the seat heater. Since then contact made 3 appointments and they all have been canceled because the dealership couldnot get the parts that wereneeded to perform the recall work on the 2004 Jeep Grand Cherokee. The current mileage was 38500, and there had been no failures to date.

: the contact stated while driving at no particular speed the heated seat warmer burned through the seat cushion without warning. The occupant sustained minor injuries from the heat. Although no visible flames were present there was slight charring to the seat cushion area. The vehicle was seen by the dealer for replacement of the heated seat element and cushion. The dealer determined there was an internal short of the seat warmer.

The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notice in June of 2006 for NHTSA campaign id number 06v197000 (seats: front assembly: seat heater/cooler). As of November 5, 2007, the dealer had not repaired the vehicle. They stated that the parts were unavailable. There had been no failure to date. The current mileage was 53,000.

I lease a 2004 Jeep Grand Cherokee with heated leather seats. Earlier this year the driver side heater went out then I noticed that just the lower back heater came on. One day in February after driving for about an hour and 1/2 I got home and tried to take off my sweatshirt but could not as it was melted to my cell phone case. At first I did not know what had happened then upon later investigation I noticed a burn whole in my car seat that ran up what was apparently the heater wire. I am a paraplegic and if it was not for the cell phone case I could have been burned. My concern is for others like me and due to the severity of the heat which could melt a sweat shirt and a phone case that it potentially could ignite clothing.

Passenger front heated seat burned through the seat cover in the 2004 Grand Cherokee. The dealer determined that an element had shorted out internally causing the failure and damage to the seat cushion. The manufacturer refused to cover the cost of repairs because the vehicle was out of warranty. On 3/20/006 the driver's side heated seat burned a 1/2 inch hole in the seat cushion. This caused damage to the seat and the driver's clothing and well as a slight discoloration of the skin on his buttocks. The consumer contacted the dealer.

: the contact stated while opening the driver door smoke was noticed inside the vehicle. The fire department was called to the scene. The fire marshal filed a report and determined there was a short in the seat heater. The dealership and manufacturer were alerted.

2004 Jeep Grand Cherokee with heated seat issue. Consumer states that the vehicle has been taken to the dealer several times for the heated seat problem. She also states that there is a wire or rod poking through the driver seat. The consumer also stated the transmission failed, there was a problem with the power steering, the blend doors in the heating system, the passenger side window fell down in to the door panel, and the hood struts failed. The consumer stated the heated seat issue had been recalled. The engine light illuminated and it was determined that the oxygen sensor needed to be replaced.