Instrument Panel problems of the 2004 Jeep Grand Cherokee

I was driving on the mass turnpike and all instrument panel gauges stopped registering, abs and brake lights starting blinking, cd player stopped working, and ac stopped. We shut off the ac, headlights and radio within 10 minutes everything seemed to reset but this is a very dangerous condition at highway speeds.

The contact owns a 2004 Jeep Grand Cherokee. When the contact started the vehicle, she noticed that all of the interior lighting illuminated. When she turned off the lights, all of the illuminated equipment failed, including the power windows and locks. The failure prevents the contact from viewing the instrument panel, which makes it impossible to view the speedometer and fuel gauge while driving at night. The vehicle has not been inspected or repaired. The contact called the manufacturer and was informed that no compensation would be offered because there were no recalls. The failure mileage was 92,000 and current mileage was 100,000.

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the heater blows cold air. The vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. She took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. She took the vehicle to a private mechanic, who replaced the thermostat and stated that the instrument panel main circuit board failed. A report was filed with the manufacturer and assigned reference number 18091070. The manufacturer stated that the mileage exceeded the warranty; therefore, they would not assist with the repair. The vehicle has not been repaired. The failure mileage was 82,000 and current mileage was 83,000. Updated 12/22/08. The consumer stated the heat didn't work, but the thermostat would get warm. The dealer informed the consumer that the blender and circulation board needed to be replaced. Updated 12/23/08.