general problems of the 2004 Jeep Grand Cherokee - part 1

78 problems related to electrical system have been reported for the 2004 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Grand Cherokee based on all problems reported for the 2004 Grand Cherokee.

1 Electrical System problem

Failure Date: 02/13/2023

On 08/01/ 19 took my Jeep in to have brakes fixed at big o tires they changed front and back pads and roters. After that they found the master cylinder to be defective and replaced that also. I have the bill to show this work. In 2022 my check brake light would stay on all the time, my brakes were good to me. Big o’s had burned down the year before, I live within 2 streets of their business, their fire was in my front window! odometer : readings on dates: 1) 102,335 : original date of brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. Day before on the phone, the man who answered the phone said I would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the gentleman on 9/29/2022 said he had changed the master cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. On the 9/29/22 got no paperwork, was there all day! 4) 4 today called the store, have at the moment a 2/21/23 for 8 am, I called to give them the current odometer reading, the gentleman that answered the phone, was well aware of me and said, I would be be getting a call from the gm. Robert dunbar. 602 283-5206.

2 Electrical System problem

Failure Date: 08/18/2022

The vehicle well completely stop with no indication of stopping the engine just turns off power steering is gone power brakes are gone there’s nothing.

3 Electrical System problem

Failure Date: 12/08/2021

When driving the truck will randomly shut off or stall no matter the speed or if its parked. Replaced the crankshaft and cam shaft position sensor and still has the same issue. These vehicles must have a bad ecm unit on them or something.

4 Electrical System problem

Failure Date: 01/13/2021

Discovered that all windows and side mirrors were no longer operarable from within vechicle panel on driver side. Unable to lock the vechicle from within, as well. Unable to lock the vechicle with key control from outside, only manually, though the key control can still lock all other doors, including the rear gate. Firestone stated that only a Jeep dealer can repair this issue.

5 Electrical System problem

Failure Date: 06/01/2020

The check engine light gives a code ( signal loss from cps and ckps) can't accelerate without backfire and missing. Sometimes when crossing r/r tracks the engine will die it starts back up after you wiggle the 3 main connectors.

6 Electrical System problem

Failure Date: 06/01/2020

The ecm is malfunctioning causing vehicle to stall and misfire at any speed mainly when accelerating making it hard to keep under control safely.

7 Electrical System problem

Failure Date: 09/17/2019

Anytime I hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles.

8 Electrical System problem

Failure Date: 08/08/2019

I got a short circuit by the air conditioner. It caught fire and burned the whole inside of my car.

9 Electrical System problem

Failure Date: 07/25/2019

Electrical issues!!! ive replaced the blower motor resistor beacuse the original manufacturer part failed due to the pigtail melting into the harness. The replacment parts do the same thing after having the heat/ac on for a while you can smell it burning and melting . . . Ive went threw 4 new replacment parts already and this seems like a recall as each time I was tkld im lucky it didnt cause a fire as the wires were completely melted.

10 Electrical System problem

Failure Date: 05/17/2019

Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and abs lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle I just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after I got it home and it sat overnight and I had the same problem; I thought I'd left something turned on. Then I discovered that the clock will not go off. I purchased this vehicle on 5/17/2019 as is.

11 Electrical System problem

Failure Date: 05/15/2019

My 2004 Jeep has 110,768 miles on it and durring the recent cold spell in western NY the heater and ac stopped working ! my windows fogged up and couldn't see , I was a sitting duck in the middle of the road as I couldnt see. I was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? this seems to be a recall issue as if the original wiers r melting during normal use it can cause a fire. Please recall and fix.

12 Electrical System problem

Failure Date: 03/06/2019

Tl the contact owns a 2004 Jeep Grand Cherokee. The contact stated that the front and rear doors did not unlock from inside the vehicle and the windows would not roll down. The contact became trapped inside the vehicle. There were no warning indicators illuminated. The contact finally managed to exit the vehicle. The vehicle was not repaired. An independent mechanic diagnosed the vehicle, but the results were unknown. The manufacturer was not made aware of the failure. The failure mileage was 18,000. The VIN was unknown.

13 Electrical System problem

Failure Date: 08/29/2018

The vehicle stalls . Shuts off when driving it runs like a dream and out of no where it shuts off.

14 Electrical System problem

Failure Date: 01/15/2018

The driver's side control for the windows and doors does not work making it impossible to put the windows down or lock the car. This occurs when in motion or while stationary. It is a safety concern.

15 Electrical System problem

Failure Date: 06/02/2017

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the front and rear driver side window and also the front and rear passenger side window failed to open and close. The vehicle was taken to the dealer (bachman Chrysler Dodge Jeep ram located at 630 broadway st, jeffersonville, in 47130) where the dealer stated that the contact had to pay for the charges. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-992-1997 and was made aware of the failure. The manufacturer asked the contact to call the NHTSA hotline. A case number was not provided. The approximate failure mileage was 151,000.

16 Electrical System problem

Failure Date: 01/03/2017

System will read "drivers door ajar" when door is closed causing the loss of control to windows, interior lights and radio.

17 Electrical System problem

Failure Date: 11/12/2016

While in motion driving on a busy two way city roadway street, the vehicle lost power, lost brakes, no steering and no electrical while in motion, that endangered my life from a head on collision. Currently no power, the windows are open, the windshield wipers are stuck.

18 Electrical System problem

Failure Date: 10/18/2016

Takata recall while driving my steering wheel is very loose shakes when I use the brake peddle. Pulls me left then jerks be to the right or vise versa. This is very scary. I have kids that depend on me to get them from school bus stop etc I do not feel safe driving my own vehicle I've put 2 sets of new tires on my Jeep since February of this year 2017. This happeneds on the highway city street back roads you names it.

19 Electrical System problem

Failure Date: 06/22/2016

The contact owns a 2004 Jeep Grand Cherokee. Without warning, there was a catastrophic engine failure. The instrument cluster warning indicators dimmed. In addition, the service engine warning light only illuminated moments before the engine failed and the vehicle was unable to be driven. While driving 65 mph, another motorist alerted the contact that the vehicle was overheating and smoking. The contact was able to coast the vehicle over to the side of the road. The service engine light illuminated shortly before the vehicle stalled completely and failed to restart. The vehicle was towed to a mechanic who diagnosed that there was an engine failure. The contact was advised to check with the manufacturer or a dealer to determine what caused the failure and for a solution to repair the vehicle. The contact was unable to determine who would repair the vehicle. The manufacturer provided no repair solution. The approximate failure mileage was 100,770.

20 Electrical System problem

Failure Date: 05/10/2016

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the ignition key failed to turn over to start the vehicle more than once. The contact had to wait a brief moment and made several attempts to finally get the vehicle to start. The contact stated that the sentry key immobilizing system failed to work and was uncertain of when the failure would occur. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 223,273.

21 Electrical System problem

Failure Date: 05/06/2016

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.

22 Electrical System problem

Failure Date: 04/01/2016

The contact owns a 2004 Jeep Grand Cherokee. While in reverse, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred several times. The vehicle was not included in NHTSA campaign number: 04v112000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

23 Electrical System problem

Failure Date: 03/14/2016

My Jeep has many recalls and I need info to get done!.

24 Electrical System problem

Failure Date: 02/07/2016

Replaced tail light housing units only to have them go bad again. Wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. Gauges on dash board wouldn't work half the time. Just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!.

25 Electrical System problem

Failure Date: 11/23/2015

Jeep accelerated without stepping on gas. Accelerator cable did not seem to operate smoothly, when applying, felt somewhat "rough/nothy" owner agreed to change as suggested. Cable changed total $477. 39 in 5/2010. This time car was towed to Jeep dealer. C. Stated Jeep accelerated on its own, towed in. Jan. 13,11 Jeep towed in to Jeep dealer for bucking and accelerating on its own, no issue was found. May 13,11 towed into Jeep dealer, changed several components and $1,074. 68, never had a definite answer, and after each incident took its toll on my nerves, scared to death to drive my Jeep, which I purchased to make our family safe. Fast forward, 11/23/2015 this Jeep once again started accelerating and racing in park and with the hand brake up. My Jeep has 64,k and is taken care of, looks great. But, once again I cannot risk putting my family or myself in it to drive. I have found numerous stories like this and some a lot worse. My instincts were to just shut the engine off and I did all4 times over the years. I am now on a fixed income and would love to be happy and keep this Jeep grand cheroee but, I can no longer take this chance. I would love to know how many people must die or how many accidents have to happen before Chrysler wakes up and recalls, I'm guessing they don't really know what to fix. I also had problems with my tail lights and had repairs several time, when I got a ticket after it was already fixed a few times I had to pay. Failed NJ inspection 1 time due to what they called a wig wag, which Jeeps are know for, who out there is on the consumers side, no one it appears. No recalls on this this but, they will get back to me on a passenger restraint module, maybe next year 2016, if we are lucky. All 4 times the vehicle was being driven and the only thing that worked was shutting off the engine using the key. My vehicle must be safe for grandchild.

26 Electrical System problem

Failure Date: 11/01/2015

Takata the blower moter comes on then goes off and now it dont work did reseach and it said there r problems the the connector it gets over heated and melts I dont know if that is happining to mine but I dont thing the bower motor is bad I think its the connector.

27 Electrical System problem

Failure Date: 10/29/2015

Arm rest wire control door locks dash overhead lights turn lights remote mirror control has shorted out 3 times now driving in all types of roads.

28 Electrical System problem

Failure Date: 10/20/2015

I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and on.

29 Electrical System problem

Failure Date: 10/15/2015

3 times now I have had the wires that run through the rubber boot in the passenger door break causing loss of power to passenger side windows, door locks, side mirrors and interior lights not turning off.

30 Electrical System problem

Failure Date: 09/17/2015

Tl-the contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving at 55 mph, the air bag warning light illuminated. In addition the contact that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. Oo.

31 Electrical System problem

Failure Date: 09/14/2015

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior front and rear passenger side power windows failed to operate. In addition, the doors failed to unlock which included the lift gate. The failure occurred intermittently with the front driver's side. The vehicle was currently being diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

32 Electrical System problem

Failure Date: 09/06/2015

Tl- the contact owns a 2004 Jeep Grand Cherokee. The contact stated while driving the vehicle there was a burning odor coming from the vehicle. There were no warning indicators illuminated. Upon inspection the vehicle the contact noticed resistor pack was melted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed and was not repaired. The manufacturer was not made aware of the issue. The approximate vehicle mileage was 160,000. Kh.

33 Electrical System problem

Failure Date: 07/25/2015

The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the rpms decreased to zero and the vehicle suddenly stalled. The vehicle was able to restart. The failure occurred on five occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

34 Electrical System problem

Failure Date: 03/15/2015

Tl-the contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving approximately 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000. The VIN was unavailable. Ss.

35 Electrical System problem

Failure Date: 02/06/2015

The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 10 mph, the interior lighting remained illuminated, the message board displayed that the driver side door was open when it was secured, and the windows failed to close. In addition, the contact stated that the high beams failed to activate and the power mirrors failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 111,000. The VIN was not available.



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations