general problems of the 2004 Jeep Grand Cherokee - part 2

78 problems related to electrical system have been reported for the 2004 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Grand Cherokee based on all problems reported for the 2004 Grand Cherokee.

36 Electrical System problem

Failure Date: 02/04/2015

The contact owns a 2004 Jeep Grand Cherokee. The contact received a noitice for NHTSA campaign number: 15v194000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

37 Electrical System problem

Failure Date: 01/01/2015

I've always had trouble with my 2004 Jeep Grand Cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the rpm extremely high. I've also had to replace my Jeep's computer because I was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.

38 Electrical System problem

Failure Date: 11/01/2014

I've had problems on and off with the power windows, door locks, interior lights and stereo system. The power windows/door locks do not work. Unless I turn the interior dimmer light switch to the off position, the lights stay on. When this is done, I cannot see the displays (I. E. , speed, etc. ). The stereo system will play and the cd player works; however, I cannot see the display at all --- channels, track #s, etc. All of these issues, except the stereo system, create driving hazards.

39 Electrical System problem

Failure Date: 09/06/2014

The contact owns a 2004 Jeep Grand Cherokee. While driving 35 mph, all the warning indicators on the instrument panel illuminated. The contact mentioned that there was a shortage within the electrical switch board and the exterior lighting failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 109,000.

40 Electrical System problem

Failure Date: 07/21/2014

Vehicle stalls out and loses total power (engine shuts off ) while driving. This has happened several times and there is no pattern as to when or why it occurs this is extremely hazardous, trying to steer your suddenly powerless vehicle to the shoulder of the road and out of harms way.

41 Electrical System problem

Failure Date: 06/03/2014

Tl- the contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving approximate 40 mph, the vehicle suddenly shut off causing a second vehicle to crash into the rear of the vehicle. No injuries were reported and no police report was taken. After restarting the engine and driving a short distance the vehicle continued to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. Pam.

42 Electrical System problem

Failure Date: 02/20/2014

The contact owns a 2004 Jeep Grand Cherokee. The contact had the vehicle repaired by an authorized dealer under NHTSA campaign number: 12v527000 (air bags ). After the repairs, the windshield wipers would not turn off, and the headlights would randomly turn on and off recurringly. The vehicle was taken back for a diagnostic test where the independent mechanic diagnosed that the inner body module needed to be replaced. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.

43 Electrical System problem

Failure Date: 09/02/2013

I purchased this vehicle September of 2013 and although I love this vehicle there is one thing that is so not right about it also. In the beginning the windows, door lock and electric windows would stop working then all of a sudden they are again. This vehicle was equipped with the most inadequate electric door unlocking system. There is this very thin wire very thin wire attached to this heavy metal thing that just sits in window. The wire comes apart so easy and it should not. Now that I have owned the vehicle for almost a year now the problem has become worse over the months. You use to be able to open and close driver door and right away everything would start working again. Now that it is hot outside I can not get it to work at all my windows stayed rolled down I can't adjust my mirrors and my electric door locks dont work for driver door. I feel that this is a safety hazard in so many ways. I have researched this this is common problem with all.

44 Electrical System problem

Failure Date: 11/14/2012

I know of at least 4 people who have Jeep vehicles and we are constantly replacing the tail light, brake light and or having issues with electrical functions. Within 2years I have personally replaced my entire driver tail light, bulbs 4 times. I have searched for any recalls and I have only found 1, but nothing in regards to electrical and or brake light issues.

45 Electrical System problem

Failure Date: 04/12/2012

Engine light keeps coming on all codes are checked, repaired, replaced. Pcm has been replaced twice and was told that it is in need of replacement again! could there be an internal problem with the computer system?.

46 Electrical System problem

Failure Date: 02/01/2012

Tl-the contact owns a 2004 Jeep Grand Cherokee. The contact stated the electrical system in relation to lights inside the vehicle, stereo, windows and doors fail to lock without warning. The failure occurred two years ago and was repaired and the failure persisted. The vehicle was not diagnosed. The failure had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Jb.

47 Electrical System problem

Failure Date: 08/18/2011

Drivers door lock button would not work, rolling locks in-operablem no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shuting the vehicle offf. Took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jamb.

48 Electrical System problem

Failure Date: 07/09/2011

The contact owns a 2004 Jeep Grand Cherokee laredo. The contact stated that the driver side door locks, interior lights and the window failed. The vehicle was not inspected by a dealer nor repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 100,000.

49 Electrical System problem

Failure Date: 03/01/2011

Electric windows and locks stopped working. Found broken wire in driver side door harness. Repaired the wire and then rf door harness wires broken. Repaired those wires and now harness contact in rf door panel connection is faulty. Window and locks do not work unless you wriggle connector. Rr door does not lock. Replace window and door switch but did not solve the problem.

50 Electrical System problem

Failure Date: 02/04/2011

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the electrical system failed, which caused different components such as the door locks and windows to become inoperable. The vehicle was not diagnosed. The contact repaired the vehicle. The contact received notification of NHTSA campaign number: 15v673000 (air bags); however, the dealer was attempting to make the contact pay a diagnostic fee to have the vehicle repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

51 Electrical System problem

Failure Date: 02/01/2011

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior lights illuminated independently. The vehicle was taken to the dealer who was not able to diagnose the failure. The manufacturer was contacted about the failure. The failure mileage was 120,000. The VIN was unavailable.

52 Electrical System problem

Failure Date: 01/20/2011

No power to windows, locks and mirrors on doors. There is a wire on the inside of the drivers door that splits in half for no reason preventing anything on the doors to work. I cannot open any windows, un/lock any doors, or adjust my mirrors. This has not been recalled but is a very common problem with this vehicle. I feel this is a safety hazard.

53 Electrical System problem

Failure Date: 12/19/2010

Lights went haywire in the car as well as the locks on the windows and doors I. E. , all of the locks do not work on with the remote, the side mirrors don't move, and the windows do not move up or down. After the headlights are on, the interior lights dim to where they cannot be seen. From an internet search, this is a common problem that cost $275 to repair. I took my car in today for service and was told $112 to look at the car that could be used towards the cost of the repair. According to the internet search the problem will be from a damaged wire in the door that will need to be repaired/replaced.

54 Electrical System problem

Failure Date: 12/15/2010

The windows and interior lights stopped working. When we pulled into the garage we noticed sparks near the door hinge. Two factory wires were broken and making contact, which was causing the arcing. A Jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. If any fumes from the fuel were present you would have a fire.

55 Electrical System problem

Failure Date: 07/17/2010

2004 Jeep Grand Cherokee limited - passenger side front power window stopped working. Also blower on heating/ac unit works intermittently.

56 Electrical System problem

Failure Date: 03/10/2010

The electrical system is not working on my 2004 Jeep Grand Cherokee. The gauges for the seatbelt and air bag stay on. The power windows and break lights work sporadically. I have taken my vehicle to various service providers to check it and I keep getting the same results. The symptoms are fixed temporarily. I have contacted Jeep without success and they have no record of any recalls on this type problem.

57 Electrical System problem

Failure Date: 03/01/2010

2004 Grand Cherokee. Consumer states pulse module problem. The consumer stated the air conditioning unit ceased to function. The vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. They repaired the connector by cleaning and re-installing the pins at a cost of $170. 00. Shortly thereafter, the unit once again ceased to function. The consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. The consumer was informed a repair kit was available with replacement parts. The dealer informed the consumer they would ship the parts to his hometown. It took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. Upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted.

58 Electrical System problem

Failure Date: 12/22/2009

2004 Jeep Grand Cherokee with 46,636 miles out, no power in driver door to the door locks, extra mirrors or dome lights. Broken wire was found in wire boot between door and auto body. Wire failed due to metal fatigue of faulty wire that should have never been used in this location.

59 Electrical System problem

Failure Date: 02/18/2009

This is my 2nd brand new Jeep Grand Cherokee I had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and I think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement weather or inability to lock doors at times with the crime element please reply to my message ASAP I have had it fixed 1 time and it didn't last long I this issue needs to be addressed I have 2 of these vehicles and it has happened to both of them a coincidence I don't think so.

60 Electrical System problem

Failure Date: 02/04/2009

I got a 2004 Jeep Grand Cherokee laredo 6cyl and having a few issues one is the #6 keeps saying bad injector car skips and stalls been in the shop 4 times in last month replaces #6 fuel injector and the throttle positions switch and all sparkplugs and now going back to shop check engine light on same code again getting costly then the wires on window has to be fixed 2 times and cost from my pocket again.

61 Electrical System problem

Failure Date: 01/30/2009

The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. There was a charred mark on his leather belt and the seat was smoking. The dealer and the manufacturer were not notified. The cause of the failure was not determined. The current and failure mileages were 66,800. Updated 04-17-09 updated 04/20/09.

62 Electrical System problem

Failure Date: 01/03/2009

Drivers' door controls for windows, locks, quit. Courtesy lights did not turn off. Took to dealership. Found wires broken, in boot, coming from frame to door. Had to pay for repairs.

63 Electrical System problem

Failure Date: 09/10/2008

2004 Jeep gr cherokee stalls briefly, initially above 60 mph but becoming more frequent and now from 40 mph. Dealer (moothart Jeep/cerritos Dodge) has inspected but finds no "fault codes" and as a result takes no action. They and Chrysler 800 line's answer is 'wait for it to quit completely and tow it in". Going on for four plus months with no answer in sight.

64 Electrical System problem

Failure Date: 08/28/2008

The contact owns a 2004 Jeep Grand Cherokee. When bringing the vehicle to a stop, the rpm's dropped below 5 mph. The vehicle also began shaking and shut off. The vehicle immediately restarts, but if the contact does not immediately accelerate, it will stall again. The vehicle has been to the dealer on three occasions and they have been unable to diagnose or repair the vehicle. The failure mileage was 50,200. Updated 10/14/08. The dealer stated idle air control motor was bad, however the consumer continued to experience stalling problems. The consumer no longer owns the vehicle. Updated 10/15/08.

65 Electrical System problem

Failure Date: 06/02/2008

I have on two occassions had my door locks and windows stop operating. The first time a wire was found to have cracked in half inside a protected area of the drivers door. This cost $300. 00. I became such a headache to the Chrysler corp. They refunded me $250. 00. The second time we experienced this same problem the dealer found the same wire in a different location under the glove box had just broken in two. This cost me again and Chrysler would not help. I have seen this same complaint on this same vehicle on this site. There is a problem that must be studied because of the possible fire hazard. Another problem we have had is an intense gas odor towards tge rear of the vehicle. The vehicle has been checked many times an no one can find the problem, the odor is very intense at times.

66 Electrical System problem

Failure Date: 02/13/2008

The interior lights stayed on. And all guages on dash were moving irratically. After google searching, I found that several people with the 2004 cherokee have problems with wires in the driver door breaking. We checked the wires in the driver door boot and the black wire was broke. Fixed that problem. Now the wires in both front and and rear doors driver and passenger are broken. Rear speakers do not work, windows do not roll down, and doors do not lock. Sensor for interior light on rear passenger door do not work. Window is partially down and no way to put back up. My driver seat is making a rocking movement that just recently started. This is the worst vehicle I have owned by far. I have never had to replace all that I have in a vehicle. This year and model Jeep has alot of issues that Chrysler doesn't want to aknowledge. They need to be investigated further. I just called the customer service for Jeep and they said there are no recalls for my Jeep, and they have never had any complaints that I told them about. Do they just ignore the consumer or not want to admit their errors in this model.

67 Electrical System problem

Failure Date: 08/18/2007

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the tail lights became inoperable without warning. The contact mentioned that the failure recurred intermittently. The vehicle was taken to a dealer where the rear light system was replaced multiple times, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 20,000.

68 Electrical System problem

Failure Date: 12/10/2006

Loud creaking sound coming from its underside when you turn on your ventilation. There creaking from the dash seconds after shutting the engine off. There strange numbers popping-up on your climate control display. Cold blows from one side of the dash even when the heat is turned on.

69 Electrical System problem

Failure Date: 10/16/2006

: the contact stated while parked and running with the seat belt unbuckled, the heater was turned on for the passenger seat and within 10 to 15 seconds, the seat caught on fire. The heater was turned off, and both occupants sustained minor injuries. The service dealer was contacted, but could not identify the problem.

70 Electrical System problem

Failure Date: 08/18/2006

The blend doors on the hvac system do not always function and will blow cold air in the winter and hot air in the summer. This happens when the "auto" mode is activated. 1999-2004 long history of failure and afraid that if I continue to use mine will also fail and will either have to repair myself with approx 8 hours of labor and of course the price of the repair unit or have to pay even higher price to Jeep (Chrysler) to have a known defect repaired at my cost.



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations