Owners/service Manual problems of the 2006 Jeep Grand Cherokee

I was notified Nov 2014 that my ignition switch was defective. I received 3 subsequent notices but could not get the dealership to respond to my requests for service. Finally in Feb 2016 the dealership advised that they had the parts and would do the work. Originally we had 3 working ignition keys. After the recall work was complete we only had 1 usable key. When we went back to the dealership with the other 2 keys they charged $109. 95 to program a "manual key" . I was stuck with the bill and a second electronic key that still doesn't work. They said I would have to buy another electronic key (one with panic button, door open/ lock and trunk lock). This replacement would run between $200 - $400.

I recieved a recall letter in June 2013 from Chrysler recall n23/NHTSA 13v-175 transfer case actuator. Stating software was not available just yet to fix. Then in August 2013 recieved a second recall notice explaining that the software is now available for the recall to be resolved. All I have to do is go to a Chrysler/Dodge/Jeep dealership and have the software reprogram the final drive controller module. On August 13/2013 I had the recall serviced at johnson Dodge dealership in budd lake NJ ( 481 rt 46 budd lake NJ 07828). They did service my vehicle for said recall. The next day and everyday since I have a warning light on my dash stating""service 4wd system". I read the car manual and did some trouble shooting, but light still on. I tried to put vehicle into 4wd lo, as instructed by the car manual. Result, is doesn't go into 4wd lo, warning message still coming on. I made an appointment (August 22/2013) for the same dealer to inspect this issue because I do believe possibly something was either done incorrectly, or wrong software. End result from second visit to dealer is , my transfer case actuator needs replacing !! ($600 plus tax) . They will replace it, but I feel the two issues are related, and I should not have to pay the bill. The dealer reinspected all above components and stated the software is not working properly with the actuator? so end result is they want to replace the actuator. My original recall letter said I may have a fault in the actuator, but the second letter stated for the new software to fix all. The dealer said thats all they can do! call Chrysler and see what they say. Tried to call a second dealer, ( dover Dodge in randolph & rockaway NJ) and still waiting for a call back. I then called a 800# for Chrysler a customer hot line (800-992-1997) given to me by dealer, those too, I'm waiting on a resolution. Thank you dan strelec.