Lose Power Steering problems of the 2012 Jeep Grand Cherokee

In the 18 months I have owned the vehicle it has randomly turned off 5-6 times on the highway or on a street. The engine turns off (with no warning on the dash) and you lose power steering and braking. I have taken it to the dealership twice in the last two months and they are not able to diagnose. I am picking up the car tomorrow from the dealership that has had it for the past six days. They will be releasing me an unsafe car that I will not allow my daughter or wife to drive.

I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power breaks--seemed to almost stop working. I was fortunate to get on side of road in grass to keep from getting hit by another car. If there had not been a grassy area there would have been an accident. The vehicle then was completely shut down--door locks would not work- tried to put key fob in ignition and could not get it back out--was unable to get back gate opened. I had to have car towed to dealership where I was told it was the alternator which in turned destroyed the gel type battery. I was also informed this was not covered under the alternator recall due to not matching my VIN number. I was first quoted $2,000 to cover the damage. I am very upset due to the fact that there could have been a serious car accident today. I am thankful my child was not in the car with me. I think it is terrible that the recall does not include the alternator in this 2012 grand Jeep cherokee when the description of what "could" happen did happen to me today. I feel that Chrysler/Jeep should cover this damage in the recall of the alternator.

In 2016, my 2012 Jeep Grand Cherokee laredo had about 38k miles when I found out that my vehicles rack and pinion had a "minor leak" that they service center recommended I "keep an eye on. " this was something I really needed to save for because it would cost $3000 to repair and I had just purchased the vehicle! less than a week later I was in an accident because I lost power steering while driving with my family. This forced me to replace the rack and pinion as well as further damage. This is pretty unusual for a car with mileage that low. Additionally, it is ridiculous that this issue hasn't been a sufficient impetus for investigation considering how ubiquitous that exact claim is among jgcl owners. These common claims suggest that the issue isnt caused by the driver, but is in fact, a manufacturers defect. Appropriately, the manufacturer is obligated to remedy this defect. .

Battery light came on after approximately 5 miles of driving after starting the car, on 10/5/14. This pattern continued for two days, and on the morning of 10/8/14 the car stopped running completely while I was pulling into the parking lot of the auto shop to have it looked at. While driving, I lost power steering and abs before the car stalled completely a few moments later. I had to have the alternator replaced with only 50,000 miles on the vehicle. Several days later I learned of a new recall on Chrysler vehicles due to alternator problems, and today I learned my vehicle was not a part of this recall because I have a 180 amp alternator, and those recalled were 160 amp. I am choosing to report this incident because I believe the failure of my alternator could have caused serious injury to myself or other drivers if I had been traveling at high speed when the battery died, and I believe the 180 amp alternators should be investigated for a possible recall.

As I was pulling out of a parking spot, all the sudden a chime went off in my car and I lost power steering. The power steering light came on along with an amber colored engine light. We were able to drive it to the Jeep dealership and are currently waiting to hear back from them on what the issue is. I did check the power steering fluid and it was at least half full even though I had my Jeep into this same dealership last week for an oil change but they must not have felt the power steering fluid needed filled.