Six problems related to power steering pump have been reported for the 2012 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Jeep Grand Cherokee based on all problems reported for the 2012 Grand Cherokee.
When in motion (has happened multiple times on the highway) the engine will stall and the engine cuts off randomly while driving. No error codes or warnings come on, power steering and power brakes no longer function either but the radio stays on. Dealer has replaced the fuel pump relay twice but its not fixed. Because the computer doesn't recognize an error the dealer has said they can't diagnose it as an issue. But Jeep forums widely show that many people are still having this issue. .
A family member in another state owned and pampered this vehicle for many years, prior to my acquiring it. Recently the hose to the powering steering pump blew off while she was driving it (non highway) and it was taken in to be serviced (through the dealership), well after their initial repair, we were told that during their test drive "after" that repair, the hose had again blown off so more days were needed with the vehicle to again repair the issue. A few days later we were called and told that issue had been solved and that we could retrieve the vehicle. That same night, I, while sitting in the vehicle (with it in idle), hear a "pop" which turns out to be the hose again, mind you, each time this happens, the pump spews power steering fluid all over the engine, this particular night I even found it on the underside of the engine roof. Well the car was again sent back to the dealership the next day, they had it approximately 3 days before again we got the call that the repairs had been completed, we were told that this time it was due to probably what was a faulty power steering pump, which they replaced. Two days later I took possession of the vehicle as the original owner (family member) was too concerned about driving it again. Thankfully my drive back to my state (2 days later) went uneventful, however, 2 days after being home and driving it (non highway), sure enough I hear that familiar "pop" and again the hose has blown off, power steering fluid everywhere, along with my sanity. I see that this was a known issue back in 2012 but it never became a recall, but, a fix was implemented, so if this is the case why is this happened with the same piece of equipment numerous times and the dealership can't seem to solve this known issue??.
Mientras guiaba normal no sucedia nada, al dar una curva cerrada se tranc� el guia inmediatamente y le eche l�quido DE power steering y nada DE que se arreglara. Leyendo un internet vi que esas guaguas tenian ese defecto y algunos modelos tenian recall en la power steering pump pero al poner mi VIN no salio nada. Quisiera q revisaran. Cuando le ponen la maquina para verificar no marca nada, no son los fusibles.
Power steering became jerky and power assist would come and go while driving. We brought to Jeep dealer and they said only cure was to replace rack and pump at cost of $3,000.
2012 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay recall notice issues and vehicle steering problems. According to the recall, the part was not available. Also, the consumer stated the steering was not steady, when he encountered a bump or a dip in the road. The dealer was unable to find a problem.
The vehicle lost all electrical power, steering and braking while in motion. The vehicle lost all control of steering and breaking when the electrical system shutoff. The electrical issue has happened 3 times within the first 2 year of ownership (~32,000 miles). The following parts have been replaced: fuel pump relay and overlay harness, wireless ignition node, integrated key fob, tipm kit, 2 key fobs, brake bootser. Vehicle almost caused 3 severe accidents while in motion.