general problems of the 2012 Jeep Grand Cherokee - part 1

Year: 2012 make/model: Jeep Grand Cherokee 5. 7 l v8, 4wd mileage: ~140,000 miles date of incident: [insert date] location: mckinney, texas (near u. S. 75 exit) description of the safety issue: while driving normally, the service 4wd system warning illuminated. Seconds later, the lightning-bolt symbol (electronic throttle control) appeared, and the engine stalled abruptly without warning. All power steering and power-brake assist were lost while the transmission was still in drive. The vehicle rolled backward on a slight grade as if in neutral. Attempts to restart the vehicle failed. Even carmax technicians, at whose lot the vehicle came to rest, were unable to start it. A strong hot/burning electrical odor was present immediately after shutdown. This indicates a possible overheating or shorting event in the electrical or fuel-relay system (tipm or throttle-body circuit). Had this failure occurred on u. S. 75 at highway speed (80–85 mph), I would have lost steering assist and braking ability in heavy traffic — a situation that could have led to a severe collision or injury. I respectfully request that NHTSA review this case as a potential recurrence or expansion of the existing recall group. The combination of a sudden stall, complete loss of control systems, no-restart condition, and electrical-burn odor constitutes a serious and ongoing safety defect that endangers vehicle occupants and others on the roadway. Supporting information: – carmax technicians confirmed the vehicle would not restart. – recent maintenance included new fuel pump, injectors, hoses, and cooling-system components (~$10 k). – warning lights: “service 4wd system” and “electronic throttle control (lightning-bolt)” appeared immediately before stall.

While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which causes me to have no control of my vehicle. Everything else stays on radio. . . Lights. . . Etc. There is absolutely no warning at all when this occurs. This has happened to me 3 times while driving almost causing me to crash. I brought it to a local Jeep dealer & they couldn't find any codes showing what the issue was. So in fear of getting into a crash that could possibly injure myself or others on the road I haven't been able to drive it safely.

2012 Jeep Grand Cherokee laredo in August of 2020, I brought the vehicle to my repair shop due to a leak, and hard to steer at 75061 miles. They performed a repair of the rack & pinion, power steering hose, and an alignment. On 5/23/23, I had the vehicle in a shop to check on a sqeak while turning the wheel along with a clunking sound. They reported that the rack and pinion needs to be replaced at 107184 miles. I contacted the fca-Jeep customer care. They wanted a diagnosis at victory cdjr dealership. On 5/31/23 at 107701 miles, the dealership found that the steering rack, and both tie rods need replacement. I contacted the fca immediately, and they determined not covered by warranty.

A couple week ago noticed fluid on my garage floor. It seemed to be dripping from the left front of the car. Also noticed this oil on the garage shelf which is closed to the car when I park it in the garage. Today, may 23, 2023 went to have the oil change in the car, and was told the power steering fluid was low .

I was leaving work and made a right turn. The vehicle steering and breaks locked up and I hit a telephone pole. No warning lights illuminated. The vehicle did not stall. Serious injury could have occurred. Police report and involvement happened as it was a large accident.

Vehicle has inexplicably, and randomly stalled, and lost power steering and power brakes while operating. This has happened on multiple occasions, during random times of the day/season, while in movement, and while stopped at a traffic light/stop sign. There is no rhyme or reason to how or when this happens, and frustratingly cannot not be reproduced by a mechanic or dealership. When it happens, all other systems that were operating continue to operate (eg. Radio stays playing, climate control (ac or heat), and the instrument panel doesn't indicate that anything is abnormal. Safety is a huge concern, as its difficult to control and/or slow the vehicle down, and we have barely avoided collisions. It has been taken to a dealer on multiple occasions, but to no avail, as the condition could not be reproduced. Other than the dealership's service department, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. We took ownership from the vehicles first and only other owner (my father in law) upon his passing back in April 2018. The condition happened within months of taking ownership, and has happened at least 8-10 times since then. The vehicle is available for inspection upon request. We would like to sell the vehicle (for this, and other reasons), but do not feel comfortable selling an unsafe vehicle to anyone. We have incurred rental car costs while the car is in the shop for diagnosis. Upon a quick search online, there was quite a bit of evidence of this condition happening with others.

While driving down a main road, the power steering went out, the brakes locked up, and the accelerator locked up. I had to put the car in park and then turn it off and back on. Yes, it is available for inspection. My safety was put at risk because since my brakes were not working, it means my brake lights also were not, meaning someone would not have seen me stopping and I could have been rear-ended. Others were put at risk because my car could have hit someone else. This has happened 4 other times on different dates and a Jeep dealer has done a fuel pump relay bypass twice, but the fuel pump itself was never replaced. There were no warning lamps or messages to warn me about the problem before it failed. I am terrified to drive my own car. This needs to be addressed ASAP.

He contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 30 mph, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that her husband drove the vehicle back to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle loss electronic power steering. The vehicle was taken to kendell Dodge Chrysler Jeep ram (13355 southwest 137th Ave miami FL 33186, (786)231-2000) where it was diagnosed with the loss of communication to the power steering. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 141,000.

I have been having my car randomly shut off while in drive for over a year. I'm scared of driving my own car. It has happened to me well over 25 times. I've asked the connecticut dealerships (wetmore's and northwest hills) about this multiple times and as of today they say there is no fix and they can't do anything because there is no fix for the recall. It happens when I'm driving and braking and turning left, such as turning left off a ramp or going down a hill and slowing to turn left or slowing on a big hill at a stop light. The car completely stops. The brakes stop working and power steering is lost. Then I have to put it in park and when I press start it restarts. But this is dangerous. I also have a special warranty I paid for and because there is a recall the dealership said my warranty that I paid $4k for is useless because of the recall. Does someone have to die for this to matter?.

The engine stalled completely while I was at a traffic signal, preparing to make a turn onto a busy highway. Loss of power to brakes & steering since the engine completely shut down. I shifted the vehicle into park, started the engine again, shifted into drive but the vehicle would not move. Eventually (in a matter of seconds) the vehicle lunged forward and I was able to safely drive home.

This is my third time experiencing this system failure. Each time while driving and the vehicle in motion, the truck shuts off. Each time this has almost caused an accident as I was turning onto a street. The first time it shut off in the middle of driving was as I easy slowing down to stop at a red light and lost all controls as the vehicle died. I did not accidentally touch anything. This is extremely dangerous and something needs to be done bout it ASAP. It turns off unwarranted while driving. I have to put the vehicle in park and press the start button to turn the vehicle back on. I do not know what part is causing this problem. It happens out of nowhere occasionally and not everyday either.

My Jeep all of a sudden stalled right before a sharp corner causing panic and loss of control of the vehicle. My family is scarred and my wife does not trust driving the vehicle especially after not even a week later we received a recall letter stating vehicle can stall but there's no solution!!!! when the Jeep stalled I drove into a ditch unable to over power the all of a sudden tight steering and now I have suspension problems!.

While slowing down to make sharp turns the vehicle will spontaneously shut off causing the power steering and breaking to not work. There are no error codes that come up and the radio and air/heat continue to work. The only reason you know the car shut off is because the breaks and power steering won't work. This has happened multiple times but you can never recreate the problem on cue. It just happens randomly without warning. This has happened both coming off the highway ramp around a turn and on a normal back road street going around a turn. The last time this happened was 11-13-2019.

I recently purchased this vehicle and it completely shuts off unexpectedly. When it does it affects both the braking and the steering. The first time I was stopped at a light and was an easy fix but the 2nd time I was getting off an exit around 50 mph. I have young children and now I am scared to drive them around in it. I know in not the only one this is happens, there's complaints all over the internet. There should be a recall before someone dies.

The first time my power steering when out I had stopped to do something. Got back in my Jeep and thought I had a flat because it was so hard to turn the wheel. Got out to look and everything was fine. Got back in, drove it around a neighborhood street and steering returned to normal. Had a mechanic top off the power steering fluid and was fine for months. Yesterday was leaving to got to the store and just before I got out onto a busy hwy the power steering stopped working. This time I could not budge it. I call my mechanic friend. By the time he got there the steering was normal again. He checked the level and was fine. If I had gotten out onto the hwy and this happened I would have been a sitting duck. This is a 2012 Jeep Grand Cherokee with 80,000 miles on it.

My vehicle has decided to start bogging around 35mph. It has continually done this for a week and has decided to start driving horrible. It does not drive like it has been. We are going to check what the problem might be Sunday (7/7/2019) and attempt to fix. My Jeep is no longer covered under warranty.

Engine stalls for no reason under braking and deceleration. Happens more often when braking and turning. Loss of power steering when it happens. Does not happen frequently , more often in the cold when the car has been started. Cant replicate it when car is hot. Dangerous when it has happened on exit ramps as car has to be controlled with no power steering and car has to come to a complete stop, put in park where it has always restarted. People behind me not happy when stopping on exit ramps. Have brought to dealer after it has happened and the car has not thrown any codes. There is not real pattern to this stalling, but, having to stop the car to restart it posses a danger of getting rear ended. Happens at speeds between 30 to 60. Happens most frequently in rotaries (roundabouts) when slowing down to enter.

Hello, I am the original owner of a garage kept 2012 Jeep Grand Cherokee overland 5. 7 with 73000 miles. On 1 April 2019 the power steering rack went bad. Other Jeeps have had the same problem, but no recall. The vehicle was moving and turning. This is not a good thing for such a high end Jeep product. Very costly repair. Please advise. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Power steering line has a slow leak that seems to be common among the Jeep Grand Cherokee, Dodge durango vehicles around the 2011- 2013 year. Vehicles seem to be experiencing this issue anywhere from 40k to 100k miles. Some people have had these lines replaced and have still had a leak.

Vehicle loses all power when slowing down or stopped. Lose ability to steer. Have to restart the vehicle.

When slowing the vehicle it will just silently shuts off. This happens usually at the same 5 places, 3 of them when slowing to make a right hand turn in an s turn and the other 2 going straight slowing to stop to make a left turn across traffic. I feel like it's a combination of braking, steering wheel and when its shifting into 1st since I'm either in a stopping situation or s turn situation. When this happens I loose steering and brakes causing me to go into the opposite lane of travel head on. There have been recalls on the alternator for my vehicle but mine has never been included. There has been a recall for a sensor that has been completed but did not solve the problem. This is a serious issue, my chance for a head on collision is very very scary. This happens about 6-10 times a week.

4 times in the last 3 weeks, the last time just today, as I was decelerating and turning right while getting off highways onto exit ramps, the steering wheel felt like it locked - the power steering turned off, as did the power brakes - I had to coast, and the rpms showed 0, although all the lights were still on. I was forced to put the car in park - while still on the exit ramp - turn off the car and turn it on again to get it to drive normally. Which it did, as if nothing had happened. But it's unnerving and certainly unsafe, and a quick search on the internet reveals it seems to happen quite frequently to other Jeep Grand Cherokee 2012 drivers.

I have owned this vehicle for 3 years, and in that time it has randomly lost all power while driving 5 different times, making it hard to turn off the road. I have to pull over and restart the vehicle. There is no warning, it just dies. I am not finding a recall concerning this, but there should be. I have read several other complaints about the same issue.

While braking to take a right turn (braking from ~40mph to 15mph) power steering was lost. Fought the car around the turn, then pressed the accelerator, nothing happened. Looked at the tachometer and it shows 0rpm, tried to brake further and now have no brakes. Coast to a stop. No warning lights showed. All electronics were functioning normally. Placed car in park then started as normal. Model year is 2012z has 130000 miles. This has never happened before. No indication whatsoever of any problem previously.

Vehicle randomly shuts off while driving. No indications of problem as far as warnings. Loses all engine power, power steering, power brakes. Happens when slowing. Once shifted to neutral or park, it will restart without issue. Intermittent dangerous problem. No faults active, no diagnosis to be found. Vehicle is up to date on recalls as far as we can tell. Concerns for safety are present. Vehicle currently has 128929 miles, but this has happened 3-4 times a year randomly since we purchased it at 33k in 2014.

We loaded up to go to the desert (clear summer day with temperatures near 80 degrees fahrenheit), stopped to get gas and ice (Jeep was running the entire time) and once we got on the way there, the battery light came on, then an odd sound was heard then whitish electrical smelling smoke started pouring out of the engine compartment, this happened within 8 - 10 seconds total). I grabbed my extinguisher and popped the hood and saw that the smoke appeared to be coming from around the alternator and steam was everywhere. I also noticed that the motor was overheated (but no temperature light and no fans were turning). We turned around and made it the 3 blocks back to the house when the Jeep died and without power steering and brakes we almost collided with a parked car. We parked it in the middle of the street to cool off and to obtain assistance to push it into my garage. It was found that my alternator had a diode that shorted to ground. Please actually read the following: there are at least 38 other complaints concerning the same chain of events on NHTSA website. Alt shorts, destroys the battery, and tipm/pcm. Fca refuses to expand 1 of 3 open recalls to include my make/model and many others. Nhtsa refuses to actually hold Jeep/fca accountable. Check p60-14v634 (alternator had bad diodes and shorted to ground) expanded multiple times, t36-17v435 (alternator had bad diodes and shorted to ground)expanded multiple times, t75-17v741 (alternator had bad diodes and shorted to ground). The data in NHTSA data shows that from years 2007 to 2018, fca us, llc models badged 2012 had the highest percent of total recalls of any year owning 18% of the 24,053,941 total recalls fca family had. How does this not flag the NHTSA to fight for us? the NHTSA fined fca 120,000,000 for their addmitted unefectual recall process. I have so much more data. Sad.

I was driving down an off ramp towards a right turn at about 20-30 mph . I attempted to make the right turn and brake pedal was very hard , gas pedal wasn't responding and steering wheel locked up(no turning) . The Jeep slowed and nearly hit parked cars since brakes and steering were not working . When Jeep finally stopped , I shifted into park and pushed ignition off button . I waited a few moments then pushed start button and it started up with no check engine light or service message . I believe altinator or tipm failed while I was driving . I don't believe my vehicle qualified for t37 altinator recall or tipm recall that was issued . I don't wanna put my 2 year old son in this Jeep anymore , he deserves better than that . 2012 Grand Cherokee 5. 7 altitude with only 28000 miles . I don't feel safe driving this Jeep anymore until issue is resolved .

Engine randomly stalls for no reason while in motion, leaving the car coasting with no power brakes or power steering. Once the car is brought to a stop, it will start back up and continue driving as if nothing was wrong. Internet searches reveal that it is a common problem afflicting these models with no clear solution.

This is not the first time this has happened owned car since oct 17 the engine stalls in the middle of driving has happened 6 times. A near miss twice of hitting a tree. You loss power steering when this happens. Took to dealer and they cant find anything wrong. Taking it back tomorrow 2/1/18 to do a diagnostic test and keep the car until it does it. Very dangerous to drive! Jeep do something about it! listen to the complaints on the internet! seems very common practice for Jeep.

Car started smoking, lights began flashing, wipers turned on lost all starring and car than died.

As I was driving my a/c stopped blowing cold air. Battery light came on then all the dash indicators started blinking wrong including my seat belt indicator, radio shut off, etc. Car drove as if it had little power then steering jerked as if car was going to shut down. Pulled over and turned off car and car would not restart. Took to the mechanic who confirmed is the alternator. Vehicle only hs 60k miles.

Jeep stalls suddenly while driving with no indication other than the loss of power steering. This occurs repeatedly at different speeds ranging from 15 mph in the city to 60 mph on the highway. Stalling has occurred when slowing down and also while turning.

Have contacted dealer numerous times to address two recalls. They state still waiting for parts. Have been waiting more than one year to have these recalls addressed.

While driving on the highway the Jeep jolted/ jumped to the side when we drove over mildly unevenly paved roads or overpasses causing us to lose control of our vehicle momentarily. We were at 65 mph and the Jeep rocked a few times upon attempting to stabilize. This has happened numerous times and our last incident almost threw us into the side of a semi. The dealer cannot explain this and we have had new tires and an alignment done without any improvement. If we keep this car I know beyond a doubt that this situation will be the cause of a serious accident / fatality. There is 70,000 miles on this Jeep.

2012 Jeep Grand Cherokee power steering is whining loudly while idling and in motion fluid is being lost. . Occasional vibration in steering system when cornering.