general problems of the 2012 Jeep Grand Cherokee - part 2

My steering will at various times, shake will driving, sometimes violently. The shaking gets worse if I apply the brakes. This is an off and on problem and does not occur everyday. It mostly occurs at highway speeds (55 mph+) I have video of this occurring available for viewing. (mp4 format) I have been to the Jeep dealer (thompson Chrysler Dodge Jeep in edgewood maryland) 3 times (have shown them the video) in the last year trying to get this corrected, but they can't figure out what's wrong. I'm afraid that this problem will one day cause me to have an accident where I will not be able to control the steering while driving.

When slowing down or coming to a stop, the vehicle's engine will turn off and power steering will not work. In order to start the vehicle again, I need to completely stop, put it in park and start the engine. This has happened on the street and freeway. It does not happen constantly. I have had times where it happens 2 days in a row, once a week, and once a month. I have taken the vehicle to a dealer a few times already, but they have not been able figure out what the issue is. After having the vehicle at the dealer for over 1 month, I spoke to a senior technician that works at the dealer and he said it is a known issue. He told me that vehicles with the 5. 7l engine and the push to start button have been having this issue and the issue starts around 30,000 to 50,000 miles and they are not sure what is causing the problem or how to fix it.

Brought my 2012 Jeep Grand Cherokee to the dealership that I purchased it from 6 months prior for an oil change. When picking it up they told me there was a significant leak and handed me a quote to replace the power steering rack for 1700 dollars. Not what I wanted to hear from a certified vehicle I purchased with less than 50000 miles.

Went in to get an oil change today and found out my Jeep's steering rack is leaking. The car has 51,000 miles and they said it shouldn't be leaking already. From what I've learned this seems to be a faulty part and not due to poor maintenance of the vehicle, I just purchased it 4 months ago so I know I did not cause the problem.

L-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving a 35 mph, the power steering and the accelerated pedal failed. The lights on the instrument panel illuminated. The vehicle stated to smoke and stalled. The contact coasted to the side of the road the contact lift up the hood and it was smoking. The vehicle was towed a dealer where it was diagnosed that the alternator and the battery failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 36,900. Aw.

The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 25 mph, the battery warning indicator illuminated. The vehicle was taken to the dealer. The technician diagnosed that the alternator needed replacement and the part required was unavailable. Immediately after leaving the dealer and while driving approximately 35 mph, the seat belt indicator illuminated, the air conditioning and radio went off. The contact lost the steering and acceleration. The vehicle had to be towed back to the dealer. The vehicle was repaired using parts known to be included under an recall. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

Day 1. . . . Car just stopped out of no where a picture of a battery showed up and the car just stopped and shut down on its own day 2. . . . Took car in to get a new battery because that was totally dead but on day 3. . . The battery did not fix the problem the car once again shut down on me and this time it was in the middle of the freeway I was stuck for a couple of hours cant even jump the car cuz it still wont start it so I had to get it towed off the freeway. . Midday of day 3 discovered it was the alternator and finds out there were for 4 recalls on my car so I took it to the Jeep dealership. They stated they can only fix 3 out of 4 of the recall due to not having all the parts and informed me it will be done before the day is over. 4:30pm came around and I called to check in on the car to see if it was ready the worker stated yes come pick it up so I did and when I was almost home the same problem the car shut down on me so I called the dealership to take the car back in before it fully shut down altogether. Day 4. . . . Dealership called me about 11am and stated ok theres nothing wrong with it and I can go pick it up so I stated ok but about an hour later when I was about to be on my way the dealership stated wait do not come pick it up yet because there is something with the computer system of the car and that the steering power is not connecting to the alternator and is shutting the car down but the part to fix it wont be in til tommorrow. Day 5. . Still waiting for my car to be fixed. . . . . Please if there is anyway I can just simply swap this lemon with a different car that would be great I have a 4 year old and this is a safety hazard and according to one of the recall the car can crash without notice. . . . Help me pleaseeeeeee.

Received oil change at dealership, they advised that the power steering resevoir was empty and power steering rack had a leak. Found numerous complaints of the same problem listed on this model year with some causing an engine compartment fire. Also found that the NHTSA was investigating this for a possible recall.

While making a right turn (wide right, not sharp right) the engine "stalled" and all steering capability was lost. The car attempted to "straighten out". It took a great deal of strength to keep the wheel from turning back to center. And I was not able to turn the wheel further to the right. Fortunately no traffic at that location so I was able to "guide" (not steer) the car to the side of the road. I put "stalled" in quotes because this was more like a "lockup" than a stall. The engine abruptly stopped. All electrical systems were still on. No warning lights on dashboard. Radio continued playing. Heater fan was still running. Power brakes were still functioning. Fyi: this is the regular hemi engine. Re-starting the car was odd too. It didn't "crank". Upon pressing the start button, the engine "snapped on" - like those newer stop/start engines when at a red light. The next hour of driving was normal.

1-after quickly stopping on the side of the road to collect mail, I tried to go back into the road to continue driving but the steering wheel locked and I could not straighten the vehicle. I ended up crossing into the other side, going into the ditch and hitting a snow bank. Due to the very slow speed (I was speeding from the parked position) and to the luck that there were no other cars coming on the opposite direction, no harm was done. Dealership never found anything wrong with it. 2- I have had two safety recalls on this vehicle that have not been addressed on a reasonable time frame. For one of them, my car is at risk of fire under the hood, and for the other one, there could be engine stall and crash. Jeep has informed of both, but has not been able to provide my dealership with the appropriate parts for fixing the problems. So I have been driving around with small children in the back seat, risking myself and my family's lives and all they can do is tell me nothing can be done and good luck? because it's monetarily cheaper to pay for lost lives than to avoid the loss? something needs to be done, this vehicle was not a cheap one, however we have been treated like they are doing us a favor just for letting us a know we are at risk of dying from car crash due to it's malfunctions.

The contact owns a 2012 Jeep Grand Cherokee. While driving 20 mph, the steering wheel became harder to steer. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,000.

On three separate occasions over the past two months, I have experienced an unanticipated engine stall when decelerating from highway speed in order to make a turn (both right and left). In each of these instances, as I was in the turn (or immediately before), the engine stalled, leaving me without power-assisted steering or brakes. This makes the vehicle difficult to control, as the amount of physical force needed to complete a turn is very substantial. In each instance, after bringing the vehicle under control, I was able to restart it by placing the shift selector in "neutral," applying pressure to the brake pedal, and pushing the engine start button. While I have sufficient arm strength to have been able to maintain control in each of these instances, it is, at a minimum, a surprising and unexpected event to have steering and brake assist fail simultaneously. A smaller person could easily lose control of the vehicle under these circumstances. I do not know whether, when this occurs, the airbags are disabled, but that may also be a matter of concern.

I was pulling away from my drive way after backing out and all of the sudden my power steering goes out and a warning light came on. I backed up and managed to turn the wheel enough to pull back into the driveway.

Check engine light went on and service dept for my dealership said it was the cylinder head. Still waiting for part to be delivered. This is a known problem for Chrysler since 2012. In 2012, I had to have the intermediate steering shaft replaced. Jeep was purchased new in 2/2012.

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number 13v234000 (power train, steering). The dealer stated that the parts for the repair were unavailable. The contact stated that the repair was not performed in a reasonable amount of time. The manufacturer was not notified. The contact had not experienced a failure.

Power steering hose burst, spilling fluid, and power steering was suddenly lost after only 400 miles. Fortunately I was driving slowly on a neighborhood street and not yet on the highway. Car was towed to dealership. Mechanic received directive from Chrysler on a "fix". He made the fix, as directed, but the new hose quickly burst on him during testing. Chrysler has directed a second fix. I have not yet heard about the status of the second fix. I've been without my car for 4 days. I have read that Chrysler had to recall 26,000 vehicles in 2010 for a similar power steering problem.