Three problems related to steering column have been reported for the 2014 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Grand Cherokee based on all problems reported for the 2014 Grand Cherokee.
The steering shaft spline stripped. Steering wheel turns freely in both directions without moving the front wheels. Happened backing out of in driveway thankfully instead of the interstate we were heading for. The car is as oem as can be and no modification or off-road driving has been done. The primary driver goes to/from school and store. This type of failure should never occur, the consequences of this failing steering column are deadly.
The contact owns a 2014 Jeep Grand Cherokee. While driving, the steering wheel jerked inadvertently. The contact heard a screeching noise coming from the wheels and the wheels began to adjust inadvertently. Also, the windshield wipers and the blinkers malfunctioned. The traction control activated and the steering wheel started to turn without warning. The contact stated that the check engine and traction control warning indicators illuminated. The vehicle was taken to pollard Jeep (located at 5075 east pearl pkwy, boulder, CO 80301, (303) 447-8187) where it was diagnosed that the steering column control module needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v636000 (electronic stability control). The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
While accelerating onto curve of freeway entrance ramp, felt a slight jerk or pop on the steering wheel then lost all control of steering wheel. Steering wheel did not control car, so I veered straight off ramp and into grass/plant area. I did take a video showing how the steering wheel was spinning freely around in circles. Very fortunate this did not occur 30 seconds later when I would have been on the freeway and losing contol of steering. I had the car towed to the dealership and after inspection, was told that the lower steering column shaft broke loose from upper shaft, causing steering wheel to spin freely. When shaft broke loose it also caused damage to the clockspring. The car was repaired by the dealership, however based on the seriousness of this defect and potentially fatal results, wanted to make sure this was communicated as the car is only 14 months old with only 18,200 miles on it. . . . Updated 01/23/15.