general problems of the 2014 Jeep Grand Cherokee - part 1

53 problems related to steering have been reported for the 2014 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Grand Cherokee based on all problems reported for the 2014 Grand Cherokee.

1 Steering problem

Failure Date: 02/20/2026

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided to try and make it home which was another 15 minutes away. As I got back on the road and pressed the accelerator, I could here ticking sounds coming from the rear of the vehicle. When I approached the next traffic light and pressed the brakes, the front end shook, making the steering wheel shake, and the rear end drifted left. I made another left and pressed the accelerator. I got up to around 40 phone. The vehicle started pulling to the left and then stabilizing. I turned to my suspension articulation screen. As I was driving and the vehicle still scaring me to the point of a heart-a-stroke, I could see the axles trying to maintain contact with the road. At the same time giving me the feel of a loose steering wheel and a bad suspension. The vehicle continued to shift and shake and feel loose. When you turn into my neighborhood and before my house, there are two deep curves and a lake. I went into the first curve fine until the end of it. (at this time the lake is on my passenger side). As I was coming out of it, the steering wheel feels like its hard to turn or locked. I have to turn left into the second curve. The vehicle would not turn and the rear end felt like it was drifting right. At the edge of the road there is a slight downhill and the lake about 50 ft or so. Luckily, I was able to make the turn before going of the side of the road. Once I made it through the curve, the vehicle did do some shaking, loose steering, shaking, and back end motion until I parked in the yard. Its been parked since then. Thank you for your patience and attention to this matter.

2 Steering problem

Failure Date: 02/06/2026

I was rolling up to a red light. The Jeep shut down on a main road. The battery light, abs, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot.

3 Steering problem

Failure Date: 10/16/2024

Service shifter light, car not going into gears.

4 Steering problem

Failure Date: 08/07/2023

While approaching a intersection, the vehicles engine stalled. The vehicle shifted itself into neutral. The loss of power in neutral resulted in a loss of power steering and power braking. The vehicle had diminished controls in traffic with 3 occupants. (2 adults, 1 infant. ) vehicle was stopped using emergency brake in turn lane. Local police were required to use push bar to move vehicle due to blocking traffic. No warning or lights on dash prior to failure. Vehicle pushed to dealership. Dealership diagnosed part failure consistent with open recall. No solution from manufacturer.

5 Steering problem

Failure Date: 09/28/2021

Shifter service, power steering yes available for inspection. Power steering went out, lights on dash board flashed and beeped and then would go black. Jeep diagnosed my Jeep. No warning and happened about 2 weeks ago and has continued consistanly.

6 Steering problem

Failure Date: 08/19/2021

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The VIN was not available. The approximate failure mileage was 80,000.

7 Steering problem

Failure Date: 08/11/2021

Happy Wednesday: issue 11427346 thats my issue too. This is occurring with my vehicle with many others. I found out today power steering fluid ran out and was empty but no leak is detected. It is the steering rack where the fluid is going so it is undetected which can cause gears to lock up and crash since owners do not detect a leak and do not know where it is going. I got an oil change and they told me it was almost empty buy inches and to get parked ASAP until it was filed and that there is an issue. Miracle Dodge/Jeep in gallatin, TN said there must be an issue when we went to buy the power steering fluid at a dealership since the Jeep only takes mopar hydraulic fluid at 22. 00 a quart. They are aware there is some issue if the fluid is empty but no leak detected by me or anyone else looking for one. This is a issue with crash potential. It could have killed me if I ran out 100% and my gears locked up. My time is spent taking my cancer stricken mother to the drs office and had ii not got an oil change? I would never know and my gears would have locked up. Many have reported. Why is this not a recall since the steering rack being replaced is a $2000. 00 cost to fix. I have 68, 500 miles on my Jeep 2014 gc limited with low miles?. This is unheard of. First, the faulty engine oil sensor $450. 00 to fix, then the faulty seat belt clip breaking which was covered by you all and fixed. . Now? the power steering rack eating up the power steering fluid and leaking onto brake boots which mine look rusted so that would explain that but unseen by the driver? help me and others who have reported this since 2020. Make it a recall ASAP. Nobody has $2000 to $3000 to fix faulty issues with these Jeeps. Please help!. My stress levels are at an all time high from this newest issues with my Jeep. I am not sure how much more I can handle with these faulty issues. I feel like we all need to do a class action lawsuit. Thank goodness for my oil change.

8 Steering problem

Failure Date: 06/05/2021

Steering rack and pinion failure due to leaking fluid. Dealer will not cover cost. This shouldn't happen to a 2014 Jeep Grand Cherokee with only 62k. Please investigate and place a recall for this design error. Very dangerous for all drivers and conditions. I am afraid to drive this car now. I am currently driving another car.

9 Steering problem

Failure Date: 02/15/2021

Tl the contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 40 mph, the vehicle loss power steering functionality, causing the steering wheel to become difficult to turn. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

10 Steering problem

Failure Date: 11/05/2020

My steering control module has a short circuit causing my electronic stability control light to flash and my blinkers and windshield wipers not to work. I took it to my local mechanic and he said module need to be replaced and there is an open recall. Recall p64/ NHTSA 14v-636 - which applies to my model year and describes my problem exactly. I called the Chrysler recall department and they are saying this recall does not apply to my vehicle and they will not fix it free of charge. I have two young children and the recall says this could cause a crash without warning. Asked to speak to a supervisory and "non was available. " I am worried for the safety of my family and I cant pay $1000+ to fix this when this is a known problem. I have an appointment at my local Jeep serivce dealer next week but I am worried they will not apply this recall, considering what Chrysler corporate is saying.

11 Steering problem

Failure Date: 10/16/2020

When driving highway speeds steering and maintaining control very hard. Computer keeps changing does not stay when set, has to be constantly reset. When parked and running, or over night on restart. When moving also seen things change once.

12 Steering problem

Failure Date: 07/25/2020

I drive my Jeep forward as I make a right with the steering wheel the car start shaking the same thing happens when I try to park I move the steering wheel and start shaking and I also get a message service four wheel drive system the mechanic says this is the transfer case problem.

13 Steering problem

Failure Date: 12/21/2019

From driveway put car in reverse could not turn steering wheel. Felt like power steering unit out. Second time from parking lot same issue. Past 3 weeks has happened daily. While driving unable to make turns safely. Big issue!.

14 Steering problem

Failure Date: 07/08/2019

Tl the contact owns a 2014 Jeep Grand Cherokee. While the driver was attempting to make a left turn, the instrument panel lighting flickered. In addition, the service shifter indicator illuminated and the steering lost power. The steering power returned temporarily, but the failure recurred. The vehicle was taken to gurnee Chrysler Jeep Dodge ram (847-932-3080, located at 7255 grand Ave, gurnee, IL 60031) where a diagnostic test was recommended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.

15 Steering problem

Failure Date: 02/12/2019

While in motion, on my way work, my 2014 Grand Cherokee summit with 3. 0 l turbo diesel engine, 220 amp alternator and 49000 miles experienced a loss of power steering, battery light came on, voltmeter showed no charging of battery. My electronic indicator system stated the vehicle went into battery saver mode with a loss of abs, heating and ventilation, air suspension system, all safety enhancements such as park sense, no electronic transmission system changes and check engine light came on. There was a recall on gasoline engine 2014 Grand Cherokees along with others (Chrysler recall t36) and I have seen another complaint similar to mine sharing the same engine on this sight. I do believe this is was caused by catastrophic alternator failure. A new battery was installed and the battery light is still on and still in battery saver mode( an indicator also of no charging) and volmeter indicates no charging. I will be replacing the alternator tomorrow.

16 Steering problem

Failure Date: 02/01/2019

The power steering becomes ineffective particularly in colder weather. From what I have read online, power steering problems are very common with this year model. This started happening in 2017 to our vehicle. We have to stop the vehicle, move the wheel left & right a few times to get it to start working again. This happens when we are going from reverse, then switch gears to drive. This has happened on a city street, in our drive way, & when turning at a red light, it was very scary for my wife when it happened at the light.

17 Steering problem

Failure Date: 12/23/2018

Tl- the contact owns a 2014 Jeep Grand Cherokee . The contact stated that while driving about 45 mph, the battery save mode alarmed went off, the steering lost power and the vehicle stalled. The vehicle was towed to the contact's residence. And was later towed to the dick scott Chrysler Dodge Jeep ram dealer (734-451-2110, located at 684 ann arbor rd, Plymouth, mi 48170) where the technician diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 64,800. Fe.

18 Steering problem

Failure Date: 08/20/2018

My 2014 Jeep Grand Cherokee ,shut down while I was driving in the issaquah fall city road . Steering wheels locked and brakes failed and everything shut down. I barely made it to the walgreens parking lot where the vehicle completely died to the point where even the keys wouldn't work . I barely made it alive . I am glad I didn't crash into anyone . I had to tow the vehicle later in the day to the dealership . They asked me to drop it off at their garage . Today they got back to me saying , there was an open recall on the vehicle and that caused the alternator to fail and shut down everything . They said because it's an open recall they would fix it themselves as it's covered under some warranty . But they also told me that there is an issue with some oil pressure sensor and the awd system is stuck in awd and they will have to fix it and have me a parts and labor charge of 2000 usd which I have to bear . Is this normal practice . I don't know how the awd system suddenly got into this state . If it's a result of the alternator issue caused by the open recall , wouldn't they manufacturer/dealer have to bear it . . Thanks !!.

19 Steering problem

Failure Date: 08/20/2018

Gear switches from drive to sport by itself while in motion frequently for last 8 weeks.

20 Steering problem

Failure Date: 02/02/2018

My Jeep as the t36 alternator recall. My vehicle recently was affected by this recall and it's extremely dangerous. My enter vehicle powered off and that left me with no power steering or much control of the vehicle while traveling down the road. . When I was able to get to a safe location I found my alternator smoking heavy and my car was completely dead. I took the Jeep to the dealership and the only current fix is to replace the alternator with the same faulty design that failed in the first place. This is extremely dangerous if this would have failed at a higher rate of speed or in any daily driving situation. I cannot believe Chrysler is getting away with this.

21 Steering problem

Failure Date: 01/14/2018

I was driving down my neighborhood street when the stability control indicator starting chiming that the system was turned off. My windshield wipers then turned on automatically and would not shut off, the headlight indicator turned as well. When I arrived home I let the Jeep sit for a little while until I restarted it. The same things happened except this time the abs brakes warning lighted up as well as the check engine light.

22 Steering problem

Failure Date: 11/27/2017

I was driving down the street at about 35 mph when the battery icon flashed on. The air conditioner and the radio cutoff following the display of the battery icon. A few seconds later the power steering went out along with a loss of power. A message displayed on the dashboard telling me to pull over immediately along with a service trans brake message and a few others that I can't recall. I tried to get to a safe location but the vehicle shifted into park and completely turned off when I was going less than 5 mph. Causing the vehicle to be stranded in the middle of the road with traffic trying to get by. I slowed down because there were vehicles in front of me making turns. This is the third time this has happened. Towed vehicle to dealership and they said the alternator burned up. The battery is damaged as well. This sounds similar to the two recalls named "alternator may fail resulting in engine stall". Notified the dealership and Jeep customer care about this and they informed me that they can fix this recall because my VIN is not part of the recall. Vehicle is out of warranty so they say the repairs will come out of my pocket. After the first time this happened about a year ago I refuse to drive the vehicle on the highway because of the sudden shutoff and loss of steering. I feel this could cause an accident and I refuse to take that risk.

23 Steering problem

Failure Date: 10/01/2017

Driver seatbelt does not retract to tighten on driver while driving or stationary. Serious safety issue! additionally, none of the controls on the right side of the steering wheel work ever; cruise control, park assist, lane departure warning, etc.

24 Steering problem

Failure Date: 02/10/2017

The contact owns a 2014 Jeep Grand Cherokee. While driving 70 mph, the vehicle shut off, the steering wheel seized, and the power steering warning indicator failed to illuminate. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000.

25 Steering problem

Failure Date: 12/05/2016

My girlfriend was traveling 60 miles per hour down interstate 167 outside of puyallup, washington on Monday, December 5, 2016. Winter had finally arrived with a light snow and icy roads. While driving down the freeway the dashboard illuminated and the speedometer stopped responding. We have a very important person in my life, a mom, and a step-mom, that is traveling at the rated speed limit in potentially icy conditions and we have lost all systems to include air suspension, airbag system, anti-lock braking system (abs) , electronic braking system (ebs), traction control.

26 Steering problem

Failure Date: 04/13/2016

This morning while backing the vehicle out of my driveway onto the street, the steering locked and could not be turned at all. The car was at an angle to the curb on a 1-way city street, there were no obstructions. I struggled to turn the wheel at all when I put it back in drive. I switched from reverse to drive a few times trying to get out of the street and park. Finally, after struggling to turn the wheel even the tiniest bit, I put the transmission in park, shut the engine off, waited a few minutes and restarted it. The steering immediately freed up and I was able to drive to work. I reported it to the local dealer and they can't look at it until almost 24 hours after the incident occurred.

27 Steering problem

Failure Date: 12/31/2015

Vehicle recently purchased as certified pre-owned, bumper to bumper warranty, 28k miles: after driving vehicle less than 100 miles discovered the following defects: radiator leaks power steering rack leaks loose object rolling back in forth inside driver's door panel vehicle being serviced by dealer under warranty, however I needed to pay for a rental for 1 week.

28 Steering problem

Failure Date: 12/29/2015

Tl-the contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the driver was driving at approximately 30 mph, the steering wheel seized without warning. The vehicle was taken to a dealer where it was diagnosed that the power steering rack leaked and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Sg.

29 Steering problem

Failure Date: 11/08/2015

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle began to reverse independently while the engine was on. There was no occupant in the vehicle. The vehicle traveled across the street and crashed into a mailbox, then proceeded to roll up an inclined driveway while still in reverse. The contact attempted to enter the vehicle but the vehicle then moved forward and knocked the contact to the ground, driving over her legs. The vehicle eventually stopped and crashed into a fence. The contact sustained leg injuries that required medical attention. The vehicle was towed to an independent mechanic where the body damages were repaired but the failure was not determined. The failure was recurring. The failure mileage was approximately 35,000.

30 Steering problem

Failure Date: 08/26/2015

When I apply the brakes the front end shakes pretty badly. I also have an issue when I excellerate moderately the vehicle seems to take off leaving me feeling out of control and having to take my foot off the gas and watching the rpm hit 6000. I have also had issues with the transmission and a total of 5 recalls. I have had time in court trying to fight it using the lemon law but lost because of not having an attorney and a transmission specialist I couldn't afford either. I notice my problems at 1900 miles but I lost because they said I used it for commercial use which I don't because I don't have it registered as a commercial vehicle I just drive a lot for work at the time. This vehicle has caused me loads of stress since I bought it and feel very unsafe driving my kids around. Any help you can give me would be greatly appreciated I'm at my wits end. I bought my Jeep early in 2013 so I feel its one of the first Jeep off the assembly line with lots of issues. Thanks.

31 Steering problem

Failure Date: 08/15/2015

Last evening, while parking the vehicle on the street in front of a hotel, the steering locked and could not be turned at all. The car was at a 45 degree angle to the curb, about 2 feet from the curb, there were no obstructions. Although moving at very slow speed, I had to brake abruptly and after assesing the situation, put the transmission in park, shut the engine off and restart the vehicle where it immediatley freed up the steering and I was able to park it. This morning the steering seemed fine and I drove it home. Calling the dealer first thing tomorrow (today is Sunday).

32 Steering problem

Failure Date: 05/04/2015

Tl- the contact owns a 2014 Jeep Grand Cherokee. The contact stated that there was a random failure with the instrument cluster warning indicators flickering with no warning. The radio and vent controls failed to work for heat and a/c as well as a failure with the seats heating up along with the steering wheel being extremely hot. The vehicle was taken to the dealer several times and they were not able to provide a remedy for the condition of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000. Dyd.

33 Steering problem

Failure Date: 12/17/2014

Travelling at reduced speeds on interstate, after passing an accident (wet conditions/rain), I found the car starting to lose traction with the road. I live in southern California with potentially troubled roadways, however this was interstate 15 in san diego, and within separated carpool lanes. As I continued on cautiously at roughly 60mph due to conditions and unsure of the first occurrence, I felt the car slip, and slide, the rear end starting to drift toward edge of lane, I removed my foot from gas and allowed car to regain traction. Was forced to crawl at roughly 45mph to feel safe again. A native of oregon where rain is a routine part of life, this occurrence falls beyond the realm of expected performance. The Grand Cherokee is one of the heaviest cars on the road, making this issue perplexing. At the time of occurrence southern California was experiencing moderate rain throughout the month dispelling much credit for oil accumulation on the roadways, as is usually indicated. When I came to think about the issue I remembered a few weeks prior on a wet roadway (not raining) as I accelerated from a red light my rear tires spun, and I had to release the gas to regain traction as well. The reason I am reporting is I brought this scary incident up to a friend who also owned a newer Grand Cherokee (2013), and was appalled to hear of similar occurences. This has greatly diminished my trust in the vehicle. My own steps were to upgrade tires which are falken ziex s/tz05 side 285/40r22xl 110h, to yokohama of the same size, and report to dealer. However I am skeptical this would be a fix, as the falken tread (just 4,000miles into use) looks more than capable of dispersing water. With infrequent rain, it may be quite some time before conditions repeat themselves, and I would feel uncomfortable getting up to (again 60mph) moderate speeds.

34 Steering problem

Failure Date: 10/24/2014

My 2014 Jeep Grand Cherokee ecodiesel shudders/vibrates intermittently at highway speeds. Evidently, this is a common problem in this particular model, and so much so that it now has a name, "fish bites". At least one technical service bulletin and possibly even more (many have similar symptoms) have acknowledged the drivetrain as the source and have attempted to resolve it with software flashes. After numerous visits to the dealer to correct the issue, the "fish bites" are still happening, and are getting increasingly worse. Unfortunately, after the last visit and being told it had been resolved, I had to find out that the attempted fix did not work while on a tight two-lane road. The occurrence nearly caused the vehicle to lose control at high speed. Prospective buyers of this model should recognize that it may be unsafe, as this unresolved issue was clearly a hazard to myself and to the vehicles in close proximity.

35 Steering problem

Failure Date: 10/01/2014

When I was driving on a highway, and this has happened multiple times before but I never thought anything of it until it happens intermittently, I was driving on a highway and when I speed up and let go of the gas pedal, the vehicle continues to speed up afterwards putting my family in danger. Also, when I go to turn my vehicle, the steering locks up from time to time making it very difficult to turn the wheel and dangerous if on a busy road which could cause an accident.



Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations