Two problems related to mid/rear seats assembly have been reported for the 2015 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Grand Cherokee based on all problems reported for the 2015 Grand Cherokee.
We were driving on the highways approximately 65 when my daughter turned to get something from the back seat. Her arm hit the headrests and it deployed. Looking at it further saw that it was broken.
Vehicle was stationary, in park, in a parking lot, and no collision occurred. Driver, front passenger, and two rear seat passengers were in the vehicle. Front passenger headrest deployed without warning striking front passenger in the back of the head. Vehicle mileage approximately 50,000 miles. There are numerous online accounts of the active headrest deploying without a vehicle collision due to less than adequate reliability of parts within the active headrest assembly. I am requesting replacement through local dealership; initial feedback is the part is not covered and I have to pay to replace it. Even with a replacement-in-kind active headrest, the expected reliability is suspect. The oem design should be revisited to ensure safe and reliable operations.
| Front Seat Head Restraint problems | |
| Seats problems | |
| Mid/rear Seats Assembly problems | |
| Front Seat Heater/cooler problems |