general problems of the 2015 Jeep Grand Cherokee

24 problems related to steering have been reported for the 2015 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Grand Cherokee based on all problems reported for the 2015 Grand Cherokee.

1 Steering problem

Failure Date: 01/09/2026

Check engine light came on and when we had it tested with the obd?ii scanner it came back with a fuel system wiring harness corrosion emission control module software updates transmission shift issues.

2 Steering problem

Failure Date: 12/13/2025

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my Jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my Jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My Jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My Jeep was towed to the dealership for diagnosis. I have not picked up my Jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.

3 Steering problem

Failure Date: 02/11/2025

My steering wheel electrical components don’t work including the windshield wipers.

4 Steering problem

Failure Date: 07/10/2023

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes. . It has been doing this every few months for a couple years now. I have taken to dealer a couple times, and they have had me change battery initially. But can’t give me a reason why it keep happening after that. Most recently, once I was able to work again after it had shit off on me while driving, it would then not shut off. I could not turn the car off. I took to dealer, and eventually it turned off. It is at dealer currently at time of this writing.

5 Steering problem

Failure Date: 02/26/2023

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my 5 year old daughter in the backseat. If there had been oncoming traffic, we’d have hit them head on.

6 Steering problem

Failure Date: 04/13/2021

Driving, lost all power to steering, brakes and engine. Crossed over double yellow and narrowly escaped a collision with the guardrail. Had any car been in the opposite lane, I would have been severely injured. I am a mother of two. It was sudden as without warning. Additionally I had to call out of work hence loss of income.

7 Steering problem

Failure Date: 02/01/2021

Third steering rack in 4 years. Vehicle only has 40k miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.

8 Steering problem

Failure Date: 12/22/2020

I have a 2015 Jeep Grand Cherokee laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been in and out of the shop for the past several months. Every time it looks like it fixed, the car’s computer seems to do as it pleases. I lose driving power, it switches itself in neutral or the dash throws error symbols. I am at a point where paying for constant ‘repairs’ and insurance is becoming way too costly. I do not feel safe riding with my family in this car!!!.

9 Steering problem

Failure Date: 09/22/2020

Took my Jeep in for a routine oil change and was told that both ends of the steering box are leaking will need repair at a cost of nearly $2400. 00. In researching this problem I discovered hundreds of complaints across the country for this same problem as well as a recall of Jeep products in 2011-2012 for the same problems that resulted in injuries to drivers and fires in vehicles. This is a well known problem with previous precedent from prior model years that needs to be addressed through a recall process before some gets injured or killed or a vehicle catches fire. The service advisor even admitted that they see a lot of these issues with the Jeep product.

10 Steering problem

Failure Date: 09/15/2020

Service shifter keeps appearing, major world serviced and replaced the shifter but to no avail, it continues to state service shifter.

11 Steering problem

Failure Date: 06/22/2020

Discovered oil leak in my garage. Dealer checked and discover both radiator leak and power steering leak. No warning indicators were illuminated. Deal requested to have it replaced because it's dangerous drive. Jeep has less than 58500 miles on it.

12 Steering problem

Failure Date: 10/22/2019

Driving the vehicle speed over 60 miles it shakes and it trembles, and the sensor driving beers out of control.

13 Steering problem

Failure Date: 08/27/2019

Less than 50,000 miles and told that the steering rack is leaking and that it needs to be replaced at a cost of $2600. This seems to be a common problem, why isn't there an official recall on this? this part, with normal commuter driving, should not fail at such low mileage.

14 Steering problem

Failure Date: 05/06/2019

The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2x and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and I have not paid for the service. I located yelp in the vehicle yesterday- the vehicle will be dropped off and I am demanding a resolution and I do plan on taking further steps with uconnect and Jeep/cryhsler. The vehicle was purchased new. It took me a while to determine it was the uconnect as I thought it was my phone. I did not think it was the fact that I connected the uconnect to the phone. I also took my vehicle to 2 Jeep dealerships to check on recalls.

15 Steering problem

Failure Date: 07/02/2018

I had the electronic power steering module go out & also had to replace radiator after doing research I have seen 1,000 of other customers complain about the same issues and they not be covered by warranty due to basic warranty expired. If this is a common issue with the 2015 Jeep Grand Cherokee why has this not been reviewed for recall??.

16 Steering problem

Failure Date: 03/03/2018

During a routine check of vehicle fluids, I discovered that the power steering reservoir was empty. The dealer said "power steering reservoir is low from factory and is topped off during service". I reported this to Jeep customer assistance, but have not received a response. I haven't noticed any steering problems, but I am concerned that this a potential safety issue.

17 Steering problem

Failure Date: 12/09/2017

Tl-the contact owns a 2015 Jeep Grand Cherokee. The contact stated that while stationary and driving various low speeds, the power steering made a high pitched whistling noise when turned left or right. Ed voyles Chrysler Dodge Jeep ram of marietta, georgia was made aware of failure and stated that it was normal. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 24,000. Ad.

18 Steering problem

Failure Date: 10/21/2017

Apparent leak in the power steering on the drive rack. Very costly repair that needs fixed. Car just went over the manufacturers warranty.

19 Steering problem

Failure Date: 08/25/2016

While driving at a speed of 15 mph on a city street the front passenger side control arm fractured, broke loose, ripped apart the wheel well and caused the car to pull to the right and brush against a parked car causing minor paint damage on the front bumper.

20 Steering problem

Failure Date: 07/05/2016

Drove car to shopping center noticed a oil smell when parking. When I returned to car to leave shopping center I had extreme difficulty turning steering wheel. I live very close from shopping center and very carefully with extreme difficulty drove car home. I opened the hood a noticed power steering fluid all over the engine compartment. I had the car towed to the dealer. Car has 13,000 miles. I feel very lucky that the oil didn't cause a fire or that the steering lose occured when I was not moving down the highway.

21 Steering problem

Failure Date: 10/23/2015

The contact rented a 2015 Jeep Grand Cherokee. While driving approximately 10 mph, the steering wheel seized without warning. The vehicle crashed into the curb, flipped three times, and landed on the hood. The front passenger side curtain air bag did not deploy. A police report was filed. The driver sustained a broken nose and a broken toe on the right foot, which required medical attention. The vehicle was towed to a body shop, but was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the issue. The failure mileage was approximately 16,890.

22 Steering problem

Failure Date: 09/26/2015

On 9/26/2015 we were driving down our street and lost all ability to steer the truck. I called Jeep roadside assistance and the truck was scheduled to be towed to the nearest Jeep service center on 9/28/3015 - the truck was not drive-able. The Jeep service center reviewed my truck a few days later and told me that the steering control module had gone bad in the truck which is why it couldn't be steered. The steering control module is still on order and my truck is still at the service center and is not drive-able as of this posting on 10/15/2015.

23 Steering problem

Failure Date: 01/18/2015

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, the steering wheel became difficult to maneuver. The vehicle was towed to the dealer where the power steering hose was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 443. . . . Updated 02-03-15.

24 Steering problem

Failure Date: 12/10/2014

I returned this Jeep twice to dealer letting know that the transmission had a hard bang between shifting, they continue to say that this normal. The service manager says it because of the electronic system, I told them that I have driving for over forty years and have heard of such thing and this sounds more like a torque converter issue not a computer, needless to say they continue to say nothing is wrong. I am in the process of scheduling another appointment because it continues to get worse.



Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations