Navigational (global Positioning System) Gps problems of the 2020 Jeep Grand Cherokee

Jeep delamination screen on the face of the radio. This is a safety concern that could disable my use of my cell in calling 911 in case of a emergency and also being able to locate the vehicle via gps. It also disables the sos function in the radio head. This is a known problem with these radio's but hasn't addressed by the manufacture. I have taken this to my local auto repair shop today and was made aware of the problem and told me to look it up and report it. I am requesting to open a case so that it can be addressed and repaired.

I bought vehicle in may 2020 and have had continued issues with my vehicle since December 2020. Four months ago the radio screen started freezing occasionally. Within a couple weeks it was significantly worse and happening more frequently. The screen would freeze while reversing or would cut off, restart or freeze while driving. I had the misfortune of driving on the highway and and the screen froze. I had to get off at the next exit so I could turn vehicle off and on to unfreeze screen because I needed to use the gps. I brought vehicle in to dealership on 1/14/2021 and was told radio would need to be replaced and the part should take 2-6 weeks to receive part from manufacturer. As of 4/6/2021 the part has not been received. I called dealership to inquire and was told that the manufacturer does not send new only used refurbished radio and they would send replacement once the had one. In the meantime im stuck with a hazardous inferior vehicle. The manufacturer needs to better honor their warranty is especially when theres a safety hazard. The issue now occurs almost daily.