Radio/tape Cd Player problems of the 2020 Jeep Grand Cherokee

Uconnect is the stereo in this vehicle. It has been replaced 4 times. It glitches and causes the system to freeze and restart itself. The dealership has done all they can do and sent me a picture of the response they received from Jeep to wait for an update. I reached out to Jeep, they told me to contact uconnect. I did and I get the same response, even from the people in higher positions. My issues are 1) safety - this screen is used for the back up cameras. What if I back over someone or something? 2) heated steering wheel and seats are also controlled from this panel. I live in nebraska and I do not want to freeze my butt off or fry it off just because I can't access the buttons. Again, my number one concern is the safety of not being able to accurately access the back up cameras. I am supposed to wait for this update to happen in June or July. I have been dealing with this since I got the vehicle in April of 2020. This occurs when backing up, hot or cold outside, driving anywhere, forward, backwards, in town, on the highway. Any time, no specific rhyme or reason for when it happens! I have videos as well but it appears that I can not load them because they are a mov file. The mileage and dates provided are the most recent. As stated above, there have been several instances and radio replacements.