Wheel Bolts Problems of Jeep Grand Cherokee

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while the vehicle was being serviced for tire maintenance by a tire shop and was informed all 20 lug nuts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed all 20 lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000.

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2013 Jeep Grand Cherokee. Consumer writes seeking reimbursement for vehicle parts. The consumer stated the caps on the vehicle's lug nuts were "ballooning" making it impossible to remove with a socket. They had to be pounded off which made them useless. The consumer requested to be reimbursed for 20 new lug nuts.

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The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 70 mph, the contact heard an usual noise and the vehicle began to vibrate violently. The vehicle was taken to an independent mechanic where it was diagnosed that the lug nuts on the rear passenger wheel fractured and needed to be replaced. The vehicle was repaired, but the failure recurred on the rear driver side wheel, and then again on the rear passenger side wheel. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 56,000.

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2007 Jeep Grand Cherokee. Left front wheel came off the vehicle. The tire damaged the front fender when it separated from the vehicle. The consumer stated repairs were made to the vehicle two weeks ago. Ohio traffic crash report # 10-0174-91.

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2004 Grand Cherokee left wheel came off. The lug nuts had broken off. The consumer stated on 12-28-05 the front brakes and rotors were replaced.

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Somehow a wheel popped off of my 1999 Jeep Grand Cherokee that I bought used from a certified Jeep dealer a year and a half ago (2002). I am unsure how this happened, but all 5 lug nuts broke off, causing the wheel to completely pop off. Luckily, I wasn't driving more than 10 mph when this happened. I have never taken my car in to get fixed for anything during the time I owned it. I have taken it in for oil changes and responded to a couple recalls on my car, but that's it. The last mechanic who touched this car was from the Jeep dealership where I bought it. Currently, the car has 37,000 miles on it. As I said before, I am unsure how this happened. I haven't been in an accident, haven't hit the wheels on anything, haven't rotated the tires, etc. This is a major safety concern for all Jeep owners. I'm currently working with the Jeep dealership to figure this out and I plan on contacting the manufacturer ASAP. I want to sure this doesn't happen to me again and I want to be sure other drivers are not at risk.

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Loose front wheel lug nuts making noise.

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