Starter problems of the 2005 Jeep Liberty

The contact owns a 2005 Jeep Liberty. The contact stated that the vehicle failed to start after several attempts. The vehicle was then towed to a local mechanic where he was advised that the ignition switch and steering column would need to be replaced. There was no electrical current passing through the starter and the mechanic advised that there were aluminum pieces that fractured in the steering column and caused the failure. The vehicle was not repaired because the parts needed were on backorder. The contact believed that the manufacturer was ignoring the issue which he stated was a severe safety issue. In addition, the contact stated that the transmission was replaced twice since owning the vehicle. The failure mileage was 85,100. The VIN was not available.

1. A) ck engine lt came on, heavy black smoke, Jeep would stall, fuel mil decreased,b) a/c quit working,c) Jeep violently jerked while accelerating/braking, Jeep would lurch after coming to a complete stop, Jeep stalled during turns and in middle of intersections leaving the Jeep stuck in the path of oncoming traffic,d) safety recall of lower ball joints,e) while out of state, driving home at pm on highway, the elect throttle and battery warning lights started flashing, electronics and lights on Jeep failed, Jeep stalled on highway and would not restart, f) after p/u the Jeep up from the shop for a new starter and battery, within 30 miles, same warning lights appeared, electr quit, and Jeep again stalled in traffic and would not restart, rear hatch opened and windows stuck down 2. A) wouldn't run properly, unsafe to drive b)a/c quit c)not safe operate Jeep for 5 days until auth dealer could take in thejeep d) recall replacement e) had to have Chrysler tow to shop (first site didn't even work on diesels, second didn't have a certified diesel tech in) f) had to have Chrysler tow to shop 3. A)egr etc replaced but in shop for 5 days due to backorder on parts b) transducer switch replaced, refrigerant refilled; safety backup switch on a/c not replaced because part was on backorder,part installed a month later c) authorized dealer stated diagnostics showed transmission failure to include front pump, seals, and other misc. Parts with the torque converter out of range, service bullentin issued by Chrysler indicated parts were on backorder, parts installed after 10 days in the shop d) lower ball joint kit installed, in shop and unable to drive for 1 day e) installed new starter, let Jeep sit for 1 day and was not able to start, put in new battery and stated Jeep was fixed, unable to drive Jeep 7 days f) Jeep still there, no power, may be the alternator but because battery is dead, the failure history is unretrievable, not able to diag problems other thean prob electrical.

Failure to start- using key and remote starter. When the key was turned, it went all the way over and the engine did not crank, no noises from battery- just nothing. This occurred twice over a two month period, usually after about 15-20 minutes it would start. Recently the problem has progressed from failing to start,to the bigger problem of dying when it is running. The vehicle will be running and all of a sudden dies with no warning. This is a safety hazard as it can happen at any time, at any speed. The dealership has had the vehicle now for a week and cannot duplicate the problem. The car has just over 14,000 miles on it and should not be having these problems. I do not feel safe in my own vehicle.