Front Seat Head Restraint Problems of Jeep Patriot - part 1

The contact owns a 2014 Jeep Patriot. The contact stated that the front passenger’s side headrest unintendedly deployed. The vehicle was taken to the dealer who diagnosed and determined that the headrest needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure; however, the contact had not received a call back. The approximate failure mileage was 64,000.

See all problems of the 2014 Jeep Patriot 🔎.

The contact's fiancé owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the front passenger head restraint deployed without impact. No warning lights were illuminated. The contact then stated that while her fiancé was driving at an undisclosed speed, the failure reoccurred with the driver's head restraint. The contact's fiancé did not sustain injuries. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware. The approximate failure mileage was 70,000.

See all problems of the 2016 Jeep Patriot 🔎.

I was sitting in my car getting ready to leave a parking space I backed out and then I heard a pop I didn't know where it came from I looked around the vehicle I didn't see anything once I got back into the vehicle I noticed that my headrest had popped out I was not hit by anything it just popped out.

Passenger seat active head headrest (ahr) deployed on its own without any accident. Plastic 'pin' that holds springs snapped off. Vehicle was stationary, unoccupied and parked in driveway when deployed. Sound could be heard outside car alerting me to the deployment.

My driver seat headrest deployed like an airbag without warning or by result of impact. It just split open and dealership told me it was a safety device but it is an expensive job for something that suddenly becomes defective and I shouldn't have to pay for a safety device that failed. I wasn't in vehicle when it happened. But the week before this happened the Jeep was parked due to an extremely horrible snow storm and it was trapped under snow for over a week and where I live that type of weather has not happened before. And the week after it became hot so not sure weather had a role in it. But because I had brain and neck surgery the headrest has made it uncomfortable and it is impacting my safety as well.

See all problems of the 2015 Jeep Patriot 🔎.

Fiat Chrysler notified me by letter of campaign x86 for inadvertent active head restraint "deployments". But all they did was extend the warranty for repairs in the event of a deployment. I am scared to death that I will get unexpectedly punched in the back of my head while driving. I drive narrow mountain roads and a lot of two lane highways where one mistake can be fatal. My cervical stenosis may also result in a horrific neck injury. My wife also is unlikely to survive a deployment without injury, being less robustly-built than me. Fiat chrylsler should replace the defective part before others get hurt. Nhtsa should tell fiat Chrysler to issue a safety recall.

See all problems of the 2012 Jeep Patriot 🔎.

The headrest mechanism popped out while I was driving and there was no accidents. It was in the passenger side headrest that did this. I heard a loud pop while I was driving and it scared me. I will be calling Chrysler tomorrow regarding this but I have been told it won't be covered under warranty. This is a problem from the manufacturer of this just can happen without an accident.

See all problems of the 2010 Jeep Patriot 🔎.

The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, her son touched the headrest and it exploded without warning. There were no reported injuries. The check engine warning light illuminated after the failure. The contact called mopar who stated the vehicle was covered however, canceled the order. The contact called the local dealer where a headrest was ordered but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was unknown.

The active head restraint (ahr) in the front passenger seat self-deployed while the vehicle was parked (engine was off) in the driveway -no collision or external action involved. The front passenger seat was unoccupied when the ahr was activated. It appeared that two plastic tabs possibly used to secure the device in position had sheared off. As a result, the ahr could not be placed back in its original position.

The driver seat headrest deployed without warning or cause. The car was parked in my driveway overnight, no car or object hit the car. When I got in the car and put it in reverse I noticed the headrest had been deployed. It was possible it happened over night or as the car was stationary and put in reverse. This is extremely dangerous and is a well known problem online. There is no recall for this and this will apparently cost me $800 or more to repair, or I can drive around with no head rest.

While my car was parked in the driveway of my house the driver headrest deployed. No collision occurred. The plastic clip holding the headrest in position broke and the headrest deployed.

Passenger front active restraint headrest deployed unexpectedly when parked in driveway. This was due to a broken plastic pin retaining piece in headrest. Defective headrest deployed causing passenger to be struck in back of head while parked, no accident occured.

Headrest was deployed on drivers side, noticed small plastic piece within the assembly of the headrest was broken. Vehicle was parked at residence, upon entering and sitting down I realized that the headrest was not set back and then realized there was an issue.

I was driving down the road at approximately 50 m. P. H. , when the headrest on the passenger's seat exploded. Thankfully no one was seated in it at the time. I have since discovered that this is a common problem with several Jeep models. I am now concerned, wondering when or if the driver's side may deploy while I am driving.

The headrest deployed on it's own while driving. I was told bu my wife to take a look at what happened and the plastic that holds the metal bar that locks headrest in place was broken. The metal shaft is still locked in place . Please see pictures. I called the dealership that I bought the car and they told me to call a Jeep dealership. I notified bay Dodge Jeep Chrysler in panama city and have them check for any recalls. They told me no and I get with service department to get a new one. I should not have to pay for defect.

Both headrests have sprung out. On two separate occasions the car was parked, off, and without rear impact the headrest ejected.

While driving approx. 35 mph - drivers headrest deployed and hit husband in the back of hishead. Sounded like a gunshot. Headrest split. A plastic piece was broken off and it can not be repaired.

See all problems of the 2013 Jeep Patriot 🔎.

Driving steadily on the highway, my driver's seat headrest exploded forward, launching my head forward and downward away from the road, disorienting me for a couple seconds. A powerful spring completely broke plastic that held a pin back, a pin which is supposed to hold the headrest back. I am young and a very alert driver, but this was unacceptable.

Active headrest was deployed/activated while idle at a red light, the headrest hit the back of my head and made me release the brake while stopped at a red light, there was also a very loud noise (kind of like a gun shot noise). This was very scary as I had no idea what had happened or what had hit my head, I had to pull to the side of the road and examine my car to make sure it was safe to drive it. All this while I was in pain resulting from the headrest hitting the back of my head.

My sister was driving this vehicle came to a stop sign, while stoped her headrest ( driver seat head rest) the plastic clips that holds it in place broke. If she was driving, and it broke it havecould have sent her in a wreck. She has witnesses of the incident. This is very concerning because it is not safe and it should not come out of her pocket but the Jeep dealership is trying to charge her. We can not replace it without taking it to the dealership because of wires that are in the headrest that are connecting with the seat.

The headrests on both front seats (driver and passenger)have deployed without an accident occurring. The vehicle was stopped, we were vacuuming the inside.

After being parked for three or four days, I entered the vehicle and immediately the driver's seat and headrest felt wrong. Was not driving yet. Just sitting in seat. A quick inspection showed that the driver's headrest had spontaneously activated while parked, leaving it split in two pieces. The vehicle, of course, is five years and one month old, so out of warranty. This will be an expensive repair of this mandatory safety equipment that is defective. Also dangerous if it had deployed while driving or sitting in seat. Shouldn't this be subject to an investigation and possible recall?.

Vehicle was parked in a parking lot. When I returned to car, the passengers headrest had come apart. Did some digging on internet and noticed I am not alone. This has happened to many Patriot owners. Of course most were after the 60,000 mile warranty. Extended warranty worthless also because it does not cover srs. Est right now is around $860. 00. Glad my 17 yr old daughter was not sitting in that set as she had been a couple of hours earlier. Otherwise, I guess there would be medical bills in addition to car repair bills.

Headrest "safety" feature deployed without an accident. Headrest will not go back in resulting in the air bag light not being able to be reset. Vehicle was not cranked or moving when headrest deploys.

In July 2019 I walked out to my car and noticed that the head rest had deployed. My car was not moved or in any accidents. After doing research I noticed that many other Jeep Patriot consumers have had the same problem with the headrest deploying without there being an accident or any type of trans happening to the car. This is very dangerous for the driver as well as the passenger in the vehicle. This can cause a serious injury for those in the car and possible others if it is deployed while someone is driving and an accident is then truly caused. I see there has been no recall on this but there needs to be. The cost of having this being replaced should not be left up to the consumer. Jeep is a well known company and should have to pay. I pray no serious injuries occur to others from this issue.

When arriving on Saturday 6/1/2019 at home we parked our vehicle in the garage and when we shut the door we hear a loud popping sound. Not knowing what it was we inspected the outside of the car and then in the inside we noticed that the driver's side headrest had come apart. I took it into the dealership and they had indicated that the headrest had deployed due to the clips inside breaking and that I would need to pay $535 to get it repaired. I thought that safety equipment of this nature was supposed to be covered, as if a air bag had falsely deployed that would be covered. I would think that this would be a major incident as what would of happened if we were driving the vehicle or worse yet what if one of our kids were driving and what happens if the passenger side headrest deploys at any given time. I believe that the manufacture should replace them at no cost and there should be a recall on these as many more incidents of this nature have been reported.

The active head restraint has failed. The steel pin which holds the restraint in the closed/set position tore through the plastic that is designed to hold it in place. The system has not deployed, but has released because of a material failure, and can not be reset. The vehicle was stationary, unoccupied, parked in my driveway, engine off, and the key in the house. Had I been driving when the plastic failed, it would have been like getting randomly punched in the back of the head while moving down the road, creating a serious safety issue. I am concerned the passenger seat could have the same failure and injure my wife.

Driver's side active headrest self-deployed. Vehicle was stationary and parked over night in garage. Plastic retainer fractured leading to deployment.

I was rear ended while stopped in heavy traffic on a major highway. I was sitting on the drivers seat. My car seat had a seat back failure as soon as the at fault car impacted me. Meaning instead of holding me in place it just flipped back with my head and shoulders ending on backseat. I was pushed into the car in front and the airbag didn't deploy but the headrests did. I sustained head back and neck injuries as well as bruises on the back of my calves from hitting the rear/forward bar on bottom of seat. As the car impacted me my pelvic area was trust slightly because the seatbelt in place didn't hold me as I basically slid a bit of it when bending backwards on my seat. The vehicle was stationary on drive but my foot firmly planted on brake. The driver who hit me pushed me into the front seat but by the time I hit it I was already on my back, so car seat failure happened on rear impact, before I hit car in front. Since we where in the middle of the highway I had to move the car to the right shoulder and while dazed pulled up side lever to bring car seat back, and it did. So this defect is basically invisible unless you actually experience it.

See all problems of the 2017 Jeep Patriot 🔎.

I was backing my 2013 Jeep Patriot into a driveway when the driver's seat headrest suddenly and quickly exploded, punching me in the side of the head. I wasn't even touching it at the time. In the 4 or so years I have owned the vehicle, I have rarely even adjusted it. This could have been deadly if I'd been driving on the freeway at the time.

Safety headrest failure. Ahr (active headrest restraint) failure. Was driving at 25mph, passenger headrest exploded causing loud noise and distracted my driving. Pulled over to inspect my vehicle and found the passenger headrest was deployed. This is a safety feature that is intended to engage during a collision. I was never involved in a collision in this vehicle. Jeep has been contacted regarding this issue with little resolution. Vehicle has less than 40,000 miles, basic safety equipment should not be failing at this point.

I have a 2014 Jeep Patriot (high altitude ). I was in my driveway and put my SUV in reverse and started to back out. I only made it about 3 feet. Suddenly I heard a load bang and felt a blow(hit) to my head and neck. It was really fast and hard. It hit so hard that I thought I was in a wreck or something . My son was freaked out at the noise and thought something hit us too. After looking outside of the car and finding nothing, I noticed the headrest was messed up. Apparently the active head restraint deployed. I did some searches online and this is not normal at all. Especially while your car is in reverse. This also only happened on the driver seat only.

Not sure if takata inflators are involved. On Thursday 1/12/2017, I was stopped on the freeway and was rear-ended by a semi truck which didn't stop going approximately 35 mph. It pushed me into the vehicle in front of me which was a car length away. The seat broke backwards, the headrest broke off completely and I hit the rear veiw mirror breaking it off. None of the 6 airbags in the vehicle deployed,.

The contact owns a 2014 Jeep Patriot. The contact stated that the passenger side head rest moved independently without warning. The vehicle was taken to the dealer where it was diagnosed that the head rest needed to be reprogrammed and replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 44,000.

The headrests in the 2010 Jeep Patriot are of inferior quality and may put owners at risk of serious injury or death. A cheap piece of plastic or metal inside of my driver's side headrest recently broke. As a result, the headrest merely hangs and cannot be adjusted. On 8/6/13, I was informed by a service advisor at rairdon Dodge Chrysler Jeep (kirkland, wa), that the broken part could not be repaired or replaced and that the cost of replacing the headrest would be $498. I believe this to be entirely unreasonable, for the following reasons: 1. A defective part or a part of very poor quality was used in the headrest 2. The poor design of the headrest does not permit this inexpensive part to be repaired or replaced without replacing many more expensive, electronic parts 3. Jeep Patriots with problem headrests are almost certainly less safe, given the fact that the brakes and/or airbags may fail to work properly (due to malfunctioning sensors inside of the headrest; they may not function properly, as a result of the headrest not maintaining a proper position) 4. The cost of replacing the headrest (which cannot be repaired) is prohibitively expensive and may even constitute an illegal form of financial exploitation I hope that the NHTSA will consider issuing a formal recall for the headrests in the 2010 Jeep Patriot and/or order rairdon Dodge Chrysler Jeep to replace the headrests on my vehicle at little or no cost.