Jeep Patriot owners have reported 54 problems related to seats (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Patriot based on all problems reported for the Patriot.
Headrest safety device deployed without a rear-end accident, while driving, did not hurt driver. Can not put headrest back into place scared driver.
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all problems of the 2016 Jeep Patriot
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The headrest exploded while I was driving down the road, and it hit me in the back of the head.
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all problems of the 2014 Jeep Patriot
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Passenger headrest "deployed" due to the plastic housing for the pin broke.
My vehicle's driver side headrest deployed for no reason at all. This happened approximately August 2024. I'm the only person who drives this vehicle. I went into my car and to my surprise I noticed that it had deployed. Since I wasn't driving the vehicle when it deployed , it must have happened when the vehicle was parked in my driveway. November 11, 2024, I brought my vehicle to a repair shop to replace a crankshaft sensor and while the vehicle was there I asked them to reset the headrest. They said that they could not reset it and that the headrest would have to be taken apart in order to fix it and that it would be expensive to fix. So since the headrest was not my priority at the time and I didn't want to spend a lot on it, I told them to not fix it. They also said that Chrysler "might" recall the headrest in December 2024 so to bring it back to them once there is a recall.
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all problems of the 2015 Jeep Patriot
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Drivers side headrest deployed while I was driving.
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all problems of the 2013 Jeep Patriot
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Passenger side headrest deployed while parked and plastic pieces fell out.
The head rest on the drivers seat and the passenger seat deployed while parked. There was a broken piece of plastic on the seat that looks like it broke off sometime during the day while the car was parked at work. They did not happen at the same time. The passenger seat happened about a year ago but no one usually sits in that seat.
Active head restraint deployed when not in accident.
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all problems of the 2017 Jeep Patriot
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On July 25, 2024 the front passenger headrest randomly deployed while the vehicle was parked. I was seated in that seat when it happened. Because I was leaning to the side I was not injured. Today, July 26, 2024, I brought the vehicle in to a Jeep service center to confirm that is what happened, it was confirmed that this is a problem.
The headrest deployed over night while sitting in the garage. There is a plastic piece that keeps the headrest from deploying. That piece is under 75 pounds of pressure and will eventually break. I have read of several people that had the same thing happen to them. Some deployed overnight while parked in their driveway or garage. I read where one person said his deployed while driving and hit him in the back of the head. He said he was lucky that he didn't hit anyone. The Jeep corporation knows about this flaw but refuses to issue a recall.
While parked the passenger side head rest opened up exposing the air bag ect stuff.
Drivers headrest deployed while vehicle was in my driveway overnight. I could have been injured or it could have cause an accident if the headrest deployed while driving. Many other people online have had this issue with their 2015 Jeep patroit. No warnings provided and despite an auto repair place stating they cannot repair it but they believe there was a recall for this. I have not found one but there should be. Because I was told it was expensive to replace I did not have it repaired when it occurred sometime in early 2024. No police informed since it occurred while parked in my driveway overnight.
Vacuuming vehicle front passenger side, depress lever to push seat back and headrest deployed forward exposing the inside of headrest. Looks like a plastic piece is broken. Can not reset/push headrest back into normal position.
Head restraint on passenger side deployed while not car. There was no collision. The car was parked in my drive. Chrysler avoids responsibility. My car has under 64,000 miles. It could have hurt a passenger if I was traveling. There should have been a recall. There are class suits on the problem with Chrysler vehicles.
The passenger-side active headrest on my 2016 Jeep Patriot deployed randomly while I was driving. There was no warning prior to the incident. The plastic surrounding the pin broke away and caused the front cushion of the headrest to spring forward. If someone had been sitting in the passenger seat, they could have been struck in the back of the head, and if the driver's seat were to deploy in this manner, it could have caused the driver to lose control of the vehicle. The headrest has not been inspected by a dealer or service center, but the cause is clearly visible. The problem occurred suddenly and without warning.
My car was parked when the headrest deployed, causing it to forcefully pop out and break.
This is an update to my claim report #11532893 filed on July 18th, 2023, regarding the spontaneous deployment of the ahr injuring and startling me, believing I was being attacked from behind. I have undergone an acdf c4-7 fusion, tbi diagnosis, and speech therapy treatments for cognitive speech impairment, depression, ptsd and anxiety Chrysler stated to me that, in essence, there is virtually zero chance of harm from a random deployment of a defective ahr. I have learned that the fca now admits there is oil contamination and that they began washing parts with alcohol in August of 2017 to rid the parts of potential contaminants. The dealership, upon inspection, stated they could order a new ahr, which could take months to receive and fix, but refused to replace the un deployed passenger ahr under warranty because it did not deploy. My wife nor I was instructed it would be unsafe to drive in front of the random activated ahr until it could be replaced leading us to believe it was safe fully extended and a logical question, why the needeployment?. When my wife drove me to doctor appointments pre- and post-acdf recovery, the passenger ahr was tied down with 110# rated paracord, and I sat with a pillow and the back down slightly, which I believe was not safe either; my neurosurgeon was shocked I had to sit in front of it. We opted not to replace the activated driver's side ahr, believing it's safer fully extended. I discovered fearful people making tutorials on how to remove the ahr's as well, not a safe alternative is tying with zip ties that could cause lacerations. That is why I opted for paracord. I noticed my wife driving, her head still about an inch from the extended ahr. I asked if it was comfortable, and she said yes; I thought of the crash test dummy head placements, far enough away the ahr doesn't even make contact when deploying so fast, I like the idea of catching, parachuting the head back. Is anyone asking common sense questions at NHTSA?.
Before this drivers headrest exploded on me striking my neck I was already totally disabled with known cervical issues from congenital spinal stenosis. I've had 3 disk diaections and cage pedicle screws fixation of l4 l5 s1. Previous to this exploding headrest injury I was attempting to get off social security obtaining online google certifications. Friday the 7th of July not long after dark my wife and I going to town for food. My wife already got in passenger seat of our 2017 Jeep Patriot she bought new, no rear end collisions. As soon as I got in driver's seat and in motion of shutting door as soon as it shut boom striking me in back of neck head, first thought is an attacker was hiding behind me and hit me in head with log. I thought I was going to be killed or knocked out and my wife attacked next. I twisted around to fight but nobody there, next thought I was shot and wife shot as she was screaming what's going on. I was holding my head my neck and got out of Jeep, opened back door and seen the headrest, it looked not so menacing. My wife feared I sufferd a cuncission I wasn't acting normal and agreed to go if paramedics suggest I do. Firemen examined the headrest and medica said they don't advise if someone should or shouldn't go. A fireman said the headrest is padded and concussions come from hard surfaces. I refused and seen a chiropractor who could fit me in next day as I was really sore, flared up my lower back as well. Speech was difficult and stumbling on words. The chiropractor said he wouldn't touch my neck without an mri and stated he believes I have a cuncission. He sked why I didn't go to er and told him what the fireman said. He said boxing its illigal to punch to back of head and boxing gloves are padded. At home after chiropractor who couldn't do much and didn't mess with my neck because he was afraid to I called ambulance again, I was diagnosed at hospital er with cuncission, sciatica r side hip down leg. Hearing issues and speech.
The passenger headrest ahr has deployed a couple years ago while parked. I tried working with the dealer for the past year to get it fixed under a recall. The dealer said it was covered for a limited time but no longer is covered. I do not understand why that is. It seems this should be covered under a recall and is a safety issue.
On 5-19-23, while driving slowly in a residential neighborhood, (without any warning or prior incidence) my driver side headrest suddenly popped open hitting the back of my head. There is now an approximately three inch gap or opening at top of headrest. I was the sole occupant in the vehicle. I continued driving without incident. Additionally, I was wearing my seatbelt at the time. I plan to visit my dealership Monday to question why this occurred and to gather information about repairing the headrest (or closing it back up, if that is the solution).
The headrest of the driver deployed on its own without a coalition and some inside plastic parts were chattered. The headrest isn’t working anymore to be reset.
The clips that hold the active headrest together broke and the headrest sprung forward. It cannot be reset closed because of the broken pieces. This car has never been in an accident of any kind.
The contact owns a 2015 Jeep Patriot. The contact stated that while driving at 35 mph, the front driver seat headrest deployed without warning. The headrest hit the back of the contact's head which caused pain to his head, back and neck. The contact did not seek medical treatment. The dealer was initially contacted and he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 61,000.
The headrest deployed without accident and will not reset. No impact to the vehicle.
My driver and passenger headrest deployed for no reason. They deployed at separate times. It is a safety concern because I am not able to position my neck properly when driving. Due to the head rest being deployed my head is positioned forward making it difficult to see my surroudings. Had I not been parked when my driver side headrest deployed, I stronly believe that it could have caused an accident. I am not able to fix this issue on my own due to the actual pieces that would allow you to reset the head rest are broken.
The passenger headrest with the active restraint system popped open yesterday 7/27/22. This vehicle has not been in any accidents or any reason for it to open. When investigating, the plastic piece that holds the latch was broken. The safety concern is if it happens on the driver side while the driver is actually driving the car, it can cause injury to the driver as well as potential for car accidents to happen.
Passenger head rest popped out hitting passenger while car was parked, active head rest deployed without cause or warning.
Drivers front seat headrest deployed on its own. No collision involved.
Seat headrest deployed on its own hitting passenger’s back of head. Possible head injury. Incident happened today 4/10/2022 while husband was driving headrest deployed on its own on passenger’s side. Will contact dealership tomorrow. No warnings or messages were alerted by the vehicle.
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all problems of the 2010 Jeep Patriot
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The driver headrest inadvertently deployed - looks like the plastic clip inside broke.
Active head rest deployed while the car was sitting unattended and unoccupied in my work parking lot. Came out of work to drive home and found my driver's side head rest had deployed. No signs that the car was hit. No warning signs previous to this. Scary to think it could've happened while I was driving, especially after reading stories of people facing concussions. Taking it to a dealer tomorrow but otherwise no inspections yet.
Headrest on passenger side of car. We drove it and parked it in the garage. We got up the next morning and the headrest had deployed. Nobody was in the vehicle. If someone had been in the passenger seat they would have been injured. We took it to a car repair site, when they looked at it they said they don't know how that could have happened as we were not in an accident. We sent an email to Jeep and are waiting for a response. We had no warnings of anything being wrong and we have not any recall bulletins or service bulletins.
I was driving and the headrest on the passanger seat popped opened.
While vehicle was stationary, driver side headrest deployed. Had I been just a few inches closer to the headrest it would have hit me. I will be contacting a Jeep dealership in regards to this but there is currently no active recalls on the Jeep per the NHTSA website.
My driver side headrest exploded while the car was stationary. It appears the active head restraint system failed. Jeep dealers refuse to tell me if this is covered by warranty. I have not yet had it inspected, but as the car was stationary, not moving and not colliding it is clearly a manufacturer defect. This is an extremely dangerous defect. There are reports of drivers being concussed while driving, and I mostly only drive to take children to and from school.
Problem Category | Number of Problems |
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Seats problems | |
Front Seat Head Restraint problems | |
Seat Broken problems | |
Mid/rear Seats Assembly problems | |
Mid/rear Assembly Head Restraint problems |