Ball Joint problems of the 2009 Jeep Wrangler

Tl-the contact owns a 2009 Jeep Wrangler. The contact stated that while driving at various speeds over a bump, the front of the vehicle began to shake tremendously. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who diagnosed that tie rod end bolts, trac bar bolts and the ball joints needed to be replaced. The vehicle was repaired . The manufacturer was not notified of the failure. The failure mileage was 42,000. The VIN was unavailable. Oo.

Cpsc: i1440019a. 2009 Jeep Wrangler xl. Consumer stated that around 32,000 miles, his vehicle developed what is called the "death wobble", uncontrolled shimmy at highway speeds which only resolves by braking and coming to a near stop. After great effort, Chrysler reimbursed the consumer $849. 07 of the $ 1793. 47 he paid to have the entire front end rebuilt. The dealer replaced the steering damper with an updated assembly which required different hardware, to fix the problem. The consumer filed a complaint with Chrysler for reimbursement, for $336. 67. They reimbursement him for the parts only. The consumer continued to experience problems, so the dealer did a complete examination of the vehicle, and found all 4 ball joints and drag link were out of specifications.

In August 2013 my Jeep Wrangler began to develop an unpredictable, uncontrollable, violent shimmy at highway speeds. Sometimes a small bump or a lane change would set an event off. Shimmy did not stop without hard braking and coming to a near stop. Commonly referred to as "death wobble". The first attempt at repair, mileage 30,381, was to replace the factory installed steering damper with a upgraded steering damper. The new steering damper required different hardware to install. My cost, $366. 77 which Chrysler reimbursed the cost of parts @ $266. 77. I am $100. 00 out of pocket for labor costs to replace this defective part which was installed at the factory! the problem of uncontrolled shimmy was not fixed! the second attempt to repair my vehicle, mileage 32,982, was to balance and rotate all tires. The problem was not fixed! the third attempt to repair my vehicle, mileage 33,902, involved replacing all four defective ball joints and a defective drag link assembly. Cost to me, $1793. 47. Chrysler eventually reimbursed the cost of parts @ $849. 07. On this repair I am out of pocket $944. 40 labor costs to replace defective parts as installed at the factory! I have filed a complaint with the better business bureau (case #9919310) and the case is still ongoing. No vehicle operated under normal conditions should have to have major components, which affect vehicle control and safety, fail and need replacement at less than 34,000 highway driven miles! I do not read anywhere on my service receipts stating the parts that have been replaced carry any warranty. I am very concerned that genuine Jeep parts are of the same quality as originally used by Jeep to manufacture my vehicle, and will fail again within the next 30,000 to 35,000 miles, if not sooner!.