Four problems related to software have been reported for the 2018 Jeep Wrangler. The most recently reported issues are listed below.
Have brought my car in numerous times to Jeep t correct issue. Back up camera doesn't always function. The screen is black when reversing and sometimes the screen works but without guiding lines. I cannot tell you how many times I have advised them of the issue and they have said they corrected it by resetting software or whatever but issue always comes back. I am writing to you this time because an incident that just occurred today put me over the edge. The screen was black while reversing and since my keep has a molar lift kit with 37 inch times I'm a bit high. I didn't not see or realize that someone standing behind me and I accidentally backed into them. More of a bump but none the less a scary situation. Someone could have gotten hurt. Nothing happened but I am concerned now. I'm also in law enforcement and I see accident all the time. I hope that Jeep/Chrysler corrects this issue before a tragedy happens. Back up cameras are federally mandated. So they should also be mandated to work effectively. Especially after there are so many complaints online about it. I purchased my vehicle in October of 2018 and from the beginning of my purchase I have had this issue and brought it to them to correct which they have tried but apparently failed. I cannot put a date on the bottom and correctly shows a time frame but know that is has been since October of 2018.
Tl the contact owns a 2018 Jeep Wrangler. While driving at any speed over a bump in the road, the vehicle shook violently without warning. The vehicle was taken to kelly Jeep Chrysler Dodge ram (978-683-8775, located at 175 pelham st, methuen, MA 01844) where a software update was performed, but the failure recurred. The vehicle was taken back to the same dealer and the steering damper was replaced, but the failure recurred. The manufacturer was made aware of the failure and referred the contact back to the dealer for further observation. The vehicle was not repaired. The failure mileage was approximately 19,000.
Rear camera intermittently fails to turn on and display when car is put into reverse and driving in reverse. Jeep dealership says this issue is not reported and no known solution exists. Leaving the Jeep off for several hours resolves the issue. The issue seems to be related to a software problem but does not resolve with a "reset" of the electronic information system. Multiple users have reported the exact issue in on-line Jeep forums.
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle experienced a loss of engine power and all the warning indicators illuminated. The vehicle was taken to the dealer (westborn Chrysler Dodge Jeep ram, 23300 michigan Ave, dearborn, mi) where it was diagnosed that the software failed. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.